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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,074
value
26,970
shipping
26,935
quality
27,495
This company responds to reviews on average within 1 day

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499,463 reviews

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Florida
1 review
0 helpful votes
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2018 Nissan Murano SV AWD
December 13, 2020

Great price and delivery to an installation facility. Perfectly seamless transaction

Date of experience: December 13, 2020
Washington
1 review
0 helpful votes
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Good service and products
December 13, 2020

Having tires already mounted and balanced onto new wheels, complete with TPMS sensors installed is wonderful. I have zero complaints about the products or the services provided.

Date of experience: December 13, 2020
Illinois
1 review
0 helpful votes
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I have been charge for shipping and it was saying it's free shipping

Date of experience: December 13, 2020
Oklahoma
1 review
0 helpful votes
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Great Experience
December 13, 2020

Website was streamlined, great price, fast shipping.

Date of experience: December 13, 2020
Ohio
1 review
0 helpful votes
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Make sure your order is correct
January 12, 2021
Updated review

I've dealt with like 4 people trying to get this damn order right. Shelley ended up just having me cancel the whole damn thing and reorder everything. Gill put the wrong vehicle in when I called because my check card authorization is messed up. Kasey never sent the new hardware, Glen said all I needed was new centering ring, lugs, and TPMS sensors. And ZachD sent the new hardware for who knows what.

Zach may have sent X3 hardware, but it didn't matter. Because the rims for an X4 are 5x120, I took this FROM YOUR SITE. I have an X3 M40i, it is 5x112, again, FROM YOUR SITE. So, it didn't matter, the damn rims wouldn't work whatsoever.

Shelley Miller finally just said redo the whole damn thing. And that's what I did. Started this process on the 25th of November, it's the 7th of December. Now no new rims and tires till possibly Wednesday.

I purchased my vehicle the previous Saturday, so like the 21st. Not like I waited around to get tires and wheels. It has summers on it, so, I live in Ohio, I cannot drive it till I get them switched out.

Process has been a nightmare.

Now that the correct tires and rims are on, I couldn't be happier. I was afraid they wouldn't like as nice as the stock 21's, but they look better.

Date of experience: December 13, 2020

I've dealt with like 4 people trying to get this damn...
January 6, 2021
Previous review

I've dealt with like 4 people trying to get this damn order right. Shelley ended up just having me cancel the whole damn thing and reorder everything. Gill put the wrong vehicle in when I called because my check card authorization is messed up. Kasey never sent the new hardware, Glen said all I needed was new centering ring, lugs, and TPMS sensors. And ZachD sent the new hardware for who knows what.

Zach may have sent X3 hardware, but it didn't matter. Because the rims for an X4 are 5x120, I took this FROM YOUR SITE. I have an X3 M40i, it is 5x112, again, FROM YOUR SITE. So, it didn't matter, the damn rims wouldn't work whatsoever.

Shelley Miller finally just said redo the whole damn thing. And that's what I did. Started this process on the 25th of November, it's the 7th of December. Now no new rims and tires till possibly Wednesday.

I purchased my vehicle the previous Saturday, so like the 21st. Not like I waited around to get tires and wheels. It has summers on it, so, I live in Ohio, I cannot drive it till I get them switched out.

Process has been a nightmare.

Date of experience: December 7, 2020
Kentucky
1 review
0 helpful votes
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I've ordered several sets of tires from Tire Rack. I've always gotten exactly what I wanted very quickly at a good price. Very straightforward and easy to work with.

Date of experience: December 13, 2020
Michigan
1 review
0 helpful votes
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Great Deal
December 13, 2020
Updated review

Brad was very helpful in answering questions I had

Date of experience: December 13, 2020

Brad was very helpful
December 7, 2020
Previous review

Brad was very helpful

Date of experience: December 7, 2020
Arizona
1 review
0 helpful votes
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On time. Smart buy.
December 13, 2020
Updated review

..

Date of experience: December 13, 2020

.
December 7, 2020
Previous review

.

Date of experience: December 7, 2020
Arizona
2 reviews
0 helpful votes
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Good service
December 13, 2020
Updated review

Nice and quick. Good selection and shipping options. One aspect I did not like is that it listed a large rebate only to later find out my purchase did not qualify because it required the use of a certain credit card. That was deceptive.

Date of experience: December 13, 2020

Nice and quick
December 7, 2020
Previous review

Nice and quick. Good selection and shipping options.

Date of experience: December 7, 2020
Pennsylvania
1 review
0 helpful votes
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As convenient as it gets
December 13, 2020

From the tire selection process through delivery, I got exactly what I needed within 2 days. Great experience.

Date of experience: December 13, 2020
Florida
1 review
0 helpful votes
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Great product, great price!
December 13, 2020

Arrived fast and as described. Haven't installed yet but so long as they fit perfectly, no complaints. They look amazing!

Date of experience: December 13, 2020
Ohio
1 review
0 helpful votes
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Waiting for rebate form, not really know how good unless I have problems with tires to see how well they respond so verdict still out. After received found some tires on their website I think I may have preferred though.

Date of experience: December 13, 2020
North Carolina
1 review
0 helpful votes
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BEST WINTER TIRES
December 13, 2020
Updated review

I needed a new set of winter tires asap. My local tire store couldn't get the tires I wanted until the end of the month. Tirerack had them delivered in 2 days!

Date of experience: December 13, 2020

Easy to navigate, great selection, price
December 7, 2020
Previous review

Easy to navigate, great selection, price.

Date of experience: December 7, 2020
Texas
1 review
0 helpful votes
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Review
December 13, 2020

The tires I ordered were delivered when the site said.

Date of experience: December 13, 2020
New Jersey
1 review
0 helpful votes
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Simple. Best prices
December 13, 2020
Updated review

Easy awesome website with every detail about the tires you look at

Date of experience: December 13, 2020

Easy awesome website with every detail about the tires...
December 7, 2020
Previous review

Easy awesome website with every detail about the tires you look at

Date of experience: December 7, 2020
California
1 review
0 helpful votes
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Return customer x5
December 13, 2020

I ordered my tires Monday afternoon, they arrived Tuesday afternoon. Can't beat that!

Date of experience: December 13, 2020
Oklahoma
1 review
0 helpful votes
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Fast & Easy
December 13, 2020
Updated review

Really easy to find the tires you need and narrow it down based on the qualifications that are important to you. Easy to select an installer, wide variety of shops.

Date of experience: December 13, 2020

Really easy to find the tires you need and narrow it...
December 7, 2020
Previous review

Really easy to find the tires you need and narrow it down based on the qualifications that are important to you. Easy to select an installer, wide variety of shops.

Date of experience: December 6, 2020
New Jersey
2 reviews
0 helpful votes
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First time buyer
December 13, 2020
Updated review

Great sale! The prices were great! The salesman was great and very helpful!

Date of experience: December 13, 2020

Great sale
December 7, 2020
Previous review

Great sale

Date of experience: December 7, 2020
New York
1 review
0 helpful votes
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Tire rack is the bomb!
December 13, 2020
Updated review

Thanks so much! Always an unbeatable price! Hands down the best place to buy tires!

Date of experience: December 13, 2020

Great!
December 7, 2020
Previous review

Great!

Date of experience: December 7, 2020
New York
2 reviews
0 helpful votes
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Tire
December 13, 2020
Updated review

Fast delivery $25.00 more than Walmart but you get your tires 3-4 days quicker

Date of experience: December 13, 2020

Fast delivery $25.00 more than Walmart but you get...
December 7, 2020
Previous review

Fast delivery $25.00 more than Walmart but you get your tires 3-4 days quicker

Date of experience: December 7, 2020