At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Accurate and prompt correspondence from seller. Fast delivery.
Always the best source of info and service. They always have the best!
Good. Tires came on the day they said they would. I appreciate that there were no delays, as I needed the tires ASAP for this winter.
Easy site to order from, quick delivery, great product...
Been using Tire Rack for almost 20 years and they rock!
Arrived on time. Completed and left
No problems
Good experience
Very Fast shipping and good price. Anxious to get them mounted. Thanks
Took one day to get my tires. They contacted me to make sure the tires I ordered were correct.
When ever I have a punctured tire I never bother to put a claim in because you have such restrictive conditions or hoops as I call them for us to jump through. I would like to purchase the tires without the "free", nothing is free, road hazardous insurance. It is just a money grab.
Thank you guys appreciate my order get to my house very fast and professional thank you very much
Odered and they were her wrue very next day. Site is detailed and easy ro use. Tire guide was helpful
Always a nice experience. We have probably made 15 orders and 40-50 tires. Great service an d prices.
Arrived way faster than I thought. Looks good. When it snows I'll test them out!
I received my tires as expected from the chosen location it was shipped to. Problem was the location I chose had different hrs than the tire rack site which I'd say was because covid but I have to blame tire rack because I had to find another reputable installer which kind of worked out because now I'm getting my tires installed sooner which makes things better I'd say next time around definitely call before making my order for available install times and dates.
Tires ordered on Monday. The tires were delivered to my door on Wednesday.
Mounted and balanced to my door within three days!
Professional No problem pulling up calling the number and answering the phone as soon as I got there. The guy loading the tires in the truck was very friendly and professional. Thank you
My tires came within 2 days of my order. The driver was fast and efficient as well as very polite. Definitely would order from this company again.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.