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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,078
value
27,000
shipping
26,965
quality
27,525
This company responds to reviews on average within 1 day

Instant Feedback

499,903 reviews

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Utah
1 review
0 helpful votes
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Good Job Tire Rack
January 27, 2021

Great. Easier than expected and came super fast. The company that worked with Tire Rack to install my tires was great to work with and had my tires on in less than an hour of getting to the

Date of experience: January 26, 2021
Indiana
1 review
0 helpful votes
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Competitive pricing and fast shipping
January 27, 2021

I've always trusted tire rack, although this time I ordered a spring kit (they sell suspension parts and various other car parts) not only was their price $60 lower than other sites. Their shipping was way faster too! I got my order within 5 days as compared to the 3 to 5 weeks from other sites. If tire rack has what I need I'll be buying from them again

Date of experience: January 26, 2021
California
1 review
0 helpful votes
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Best Online Prices!
January 27, 2021

Quick turnaround and website is very user friendly!

Date of experience: January 26, 2021
California
1 review
0 helpful votes
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Easy to order, easy to find an installer, all good

Date of experience: January 26, 2021
Oregon
1 review
0 helpful votes
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Fast service
January 27, 2021

The tires I ordered were prepared and shipped in a very timely manner.

Date of experience: January 26, 2021
New Jersey
1 review
0 helpful votes
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Good value
January 27, 2021

Good price and quick delivery of tire mounted and balanced on wheel to replace my compact spare tire.

Date of experience: January 26, 2021
District of Columbia
1 review
0 helpful votes
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Great experience
January 27, 2021

I purchased my tires online from TireRack and selected a local installer from their list. The tires were delivered within a couple days and installed the day they were delivered.

Date of experience: January 26, 2021
Florida
1 review
0 helpful votes
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Happy Again
January 27, 2021

Competitive price.
Fast & accurate delivery.
Good installer.

Date of experience: January 26, 2021
Virginia
1 review
0 helpful votes
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Tire Rack shipped quickly and to the appropriate destination per their authorized installers list, but after the tires had already shipped (so I didn't have an option to change) the installer called and told me they don't not have the appropriate equipment to install my tires, and it would take "weeks" to get it done. I had to pick them up, and now I'm trying to find someone who can...

Date of experience: January 26, 2021
New York
1 review
0 helpful votes
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Excellent experience
January 27, 2021

Second time buying tires thru tirerack. This time they shipped to mobile installer. Made an appointment to have them installed and they were ready within an hour. Easy and quick.

Date of experience: January 26, 2021
Illinois
1 review
0 helpful votes
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Merchandiser
January 26, 2021

The tires came faster than I expected. I was so surprised to receive them within 2days. Thanks for your awesome delivery service.

Date of experience: January 26, 2021
California
1 review
0 helpful votes
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Great Customer Experience
January 26, 2021

I was able to select the best fit for my driving style and at the lowest rate compared to other retailers.
The wheels were literally on my door the day after ordering.

Tirerack.com is a superior Auto Parts service for the Customer Experience.

Date of experience: January 26, 2021
Georgia
1 review
0 helpful votes
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5 Stars Tire Rack
January 26, 2021

Staff was knowledgeable and more than willing to help. Shipping was fast. Could not ask for more!

Date of experience: January 26, 2021
California
1 review
0 helpful votes
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Shipped fast
January 26, 2021

I was pleased how easy it was to order and fast delivery

Date of experience: January 26, 2021
California
1 review
0 helpful votes
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So far so good
January 26, 2021

Delivered next day to my front door. Tread and quality of tire looked great. Let's see how it does on the road.

Date of experience: January 26, 2021
Pennsylvania
1 review
0 helpful votes
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Speedy
January 26, 2021

Fast delivery! Came earlier than expected and great quality to the tires we selected. Would highly recommend to others

Date of experience: January 26, 2021
California
1 review
0 helpful votes
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Fantastic
January 26, 2021

Placed an order late Wed thinking the (4) tires would arrive the next day, but discovered that the page refreshed to say Fri as estimated delivery date. I was on a tight schedule hence called customer service, who was very friendly and helpful. Explained my situation and wanting to cancel if they won't arrive before Fri and was given thorough information and multiple ways I could deal with the situation. Tires ended up arriving mid day the next day anyway. Very grateful.

Also, got a call within a minute after placing my order for additional information. I assume the order shipped soon after.

I called a sales person (routed there because I hadn't placed an order at the time) who was not as helpful but understandable I guess... just that he didn't have as much visibility.

Date of experience: January 26, 2021
North Carolina
1 review
0 helpful votes
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Arrived on time
February 27, 2021

Very fast delivery. High quality tires for a great price

Date of experience: January 26, 2021
Missouri
1 review
0 helpful votes
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Goodyear Endurance Tires
January 26, 2021

Ordered these tires for my trailer. I had them delivered to my house. Shipping only took two days and tires were exactly what I ordered. All tires had a fresh code date on them and were in great condition. Super happy.

Date of experience: January 26, 2021
Georgia
1 review
0 helpful votes
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Right on time
January 26, 2021

They contacted me to query about the correct tire size and in fact, I had ordered the incorrect tire. Once I got that corrected, the tires arrived in just one day.

Date of experience: January 26, 2021