At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
The website is easy to use, they don't put random brands and by cross referencing reviews outside, the tires they sell are top quality. Pickup is also fast if you take that route
Got what I was looking for after Narrowing it down
Easy website navigation and has various purchase & delivery & installation options.
Excellent all around, including the tire I bought...
Very helpful. Ordering made easy. I will use tire rack for my F-250 next.
Normally 5 stars - had an issue with a backorder when tires showed in stock. I was immediately informed of this however. Sam Donahoe really helped me get 4 different tires though - so that was great.
Normally 5 stars - had an issue with a backorder when tires showed in stock. I was immediately informed of this however. Sam Donahoe really helped me get 4 different tires though - so that was great.
Best Tire shop, fast in shipping and great tires. Best tire dealer to go through and really recommend buying from here.
My shopping experience was good. I needed new tires and Tirerack had the best selection.
Easy peasy, and very convenient being able to ship directly to installer and pay zero shipping! Thanks!
Easy peasy, and very convenient being able to ship directly to installer and pay zero shipping! Thanks!
Nice options, wide selections and it is nice to see the wheel mounted on the car display. I had the tires mounted and balanced and then the wheels shipped with center caps installed. The center caps had to be removed to install on the vehicle causing needless additional steps. Also I had missing center cap screw that I need to replace.
Nice options, wide selections and it is nice to see the wheel mounted on the car display
Good selection and sorting tools. Tires are rated in several categories and may be compared against each other. Suggest you add TPMS as another item to select on checkout.
Fast and easy to compare different tires based on what I was looking for specifically
Good year wranglers were what I wanted and they had the best price and shipping out of anyone
Only thing is the process timed out as I was finishing typing. Had to start over, and the same as block did not function until the second try
Very simple. Competitive pricing and this is a local business for me.
It seems that many businesses these days have a take it or leave it attitude with customers. My experience with Tire Rack has been excellent… careful attention to detail and prompt, courteous service at a fair price.
Quick, easy, fast delivery! Tire Rack had what I wanted in stock and ready to ship. And their rebate was simply the best deal around!
Very smooth. Live text with Ross previously was great.
Ease of system use. Search for tires and comparisons were easy.
Great experience! The customer service chat was very helpful.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.