TicketSales.comReviews 2,211

Ticket price is listed. Once booked it simply asks you to confirm your order. 2 tickets@ $86. Was charged $244 without an itemized list of extra charges only sent after purchase confirmation. Do not buy tickets from this site. Tired calling to cancel 5 minutes after receiving an email with the total cost with no success.

Here's my story:
I searched online for the event that I wanted to attend. I opened the first tag that came up and thought that I was on the site hosting the event. I went through the purchasing process, and I ended up paying three times the amount of the ticket due to added hidden fees. As soon as I realized my mistake, I called the company immediately. They told me that my order had already been confirmed by the seller and that because of this, they could not offer a refund. I had literally called them 10 minutes after I placed the order. They did suggest that I could sell my ticket and maybe even make a profit. Not sure how that was supposed to happen when the selling fees are so high. But being that this was my only option, I started the process of selling my ticket. It turns out that only "Premium Members" can sell tickets on that site. Not wanting to pay to become a "Premium Member" I decided to take the financial hit and decided to warn others about this companies criminal procedures. Do not do business with Ticketsales.com and make sure that you are not guided to their site unsuspectingly.

BE CAREFULL! This is a scam website! I bought tickets to an event. While the price is $4-6/ticket, this website sells it for $31/ticket. Worst of all, it dose not provide breakdown charges or list the service fee which costs more than $30. I called immediately after the purchase and was told it was non-refundable.

Very bad service, they sell a ticket office for an event that has already started and you call to make a claim because they don't have anyone to answer the call in Spanish. You lose your money. I don't recommend it at all and I'm still waiting for my money back. It's a scam.

They mislead that they are the venue. They never show you a total charge until after you agree "All Sales are Final." Then they tack on a large service charge. By the time you see the total, it's too late to cancel.

I didn't know I was buying from them. It is a site that serves scalpers. So if that's your business you might like them. I couldn't go to show. Ant other place you buy seats makes selling them easy, not here. Would never deal with them again

You will pay a lot more on this website. Go directly to the venue online. I paid $200 for tickets that I could have paid $85 for. Don't click on this website.

This company is garbage! I purchased ticket for a the Willy Nelson concert (19 in Mes April) in Mesa & my confirmation email (dated 3 Dec 23) said I would receive my tickets "On or before 17 April) When I didn't receive my ticket I called on 18 April & was told the "supplier" could not provide the tickets so my order was cancelled TODAY since they couldn't find any other tickets. Really? I just logged onto the ticketsales web site there are tickets still available in the same section but 4 rows behind my original tickets for over $100 more than what I paid. I was given a total refund & a credit of $55, glad I'm local & didn't have to incur travel & hotel costs. All the customer service rep I talked to could say is, "This happens" Sounds like the demand for tickets got in high demand so they canceled the tickets and resell at a higher price. Will NEVER use ticketsales.com ever again! Oh & their hidden "Fees" when purchasing tickets are ridiculous!

Please be careful of this site. They appear to be the venue hosting the event when you do a search. They reserve you a ticket and then go to the real site and purchase one. They then charge you 5 times the real price. I attempted to cancel the order 10 minutes after it was made. I sent five emails and contacted them by the chat line. I then disputed the charge with the bank. Their legalese is apparently airtight. Please be careful.

Purchased tickets at $100 ea.
No other fees posted anywhere, no clear checkout summary.
Charged roughly $138 ea. (fyi - tax amounts to $8.25)
Managers "unavailable". Unacceptable explanations. Only offered that I should either resell or process through event insurance, as my only options.
Reconsider this merchant unless you ok with being taken advantage of.

They start with a 10 minute clock, to make you think you need to hurry. Then they burry their, in my case, 35% of fees. $100 on a $272 purchase. Buy those tickets fast, before the clock runs out or someone else gets them. Called them immediately to cancel and they have a no cancellation policy.