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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
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So far so good.
Not use to tickets not having a barcode
I paid too high a price for the tickets
Not happy
I would very much like for the service charges to be featured more prominently with the ticket prices so as to make a more informed choice while shopping. Otherwise, I feel manipulated and much less inclined to return. I have no quibble with what you decide to charge for your service, but I find the lack of upfront transparency reprehensibly misleading.
They charged almost $100 and it took 2 weeks to get them..
20.00 fee for an e ticket I'm not happy
Some countries are not listed at all hence confusing to complete the form..
Easy process
Great Experience
Took me about 2 minutes
Easy ticket purchase experience. But major mark up on the ticket prices!
All was good.
So far so good
Very easy! Thanks!
Absolutely the worst experience purchasing anything in my entire life! I was given the wrong concert date by a relative who after I purchased the tickets later informed me the correct concert date. I contacted ticketsales.com and basically told I couldn't cancel my purchase. I guess nobody ever makes mistakes in life? I will never ever ever again purchase anything from this website for the rest of my life. I wish I could give them ZERO STARS. On top of this, I can't resell my tickets on their website. The same website I bought the same tickets. I have never really hated anyone in my life but I sincerely hate ticketsales.com. I hope you are happy knowing I am a 150% dissatisfied customer. NEVER AGAIN WILL I PURCHASE ANYTHING FROM TICKETSALES.COM!
The site was clean, quick, and very user friendly.
Easy and quick
So far so good
Very easy and fast process. Would use this service again.
It was fast and easy
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members