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TicketNetworkReviews 2,320

3.2
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TicketNetwork Reviews Summary

TicketNetwork has a rating of 3.2 stars from 2,320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketNetwork most frequently mention great time, purchase tickets and last night. TicketNetwork ranks 7th among Tickets sites.

service
112
value
112
shipping
93
returns
62
quality
106
Kentucky
1 review
1 helpful vote
Follow Ben L.
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Great Experience!
November 25, 2013

Great Experience! Cheapest prices for the section I was in. Also very in touch with the customer needs and tried to make things easy for me. Have already told multiple people about the experience and will continue to do that!

Date of experience: November 25, 2013
Louisiana
1 review
1 helpful vote
Follow Trish S.
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I ordered my tickets and they were ready for download within about 3 1/2 hours. Was very quick and efficient and the tickets were exactly what I ordered. I would definitely order from they again.

Date of experience: November 20, 2013
Washington
1 review
1 helpful vote
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The tickets took a few days to arrive via mail. I bought four tickets to a college football match for half the cost of what I would have paid through the main ticket vendor. I will definitely use Ticketnetwork again for future sporting events.

Date of experience: November 10, 2013
North Carolina
1 review
1 helpful vote
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I purchased tickets for the second time on this site. The website was easy to navigate, will recommend to anyone. I will purchase again from TicketNetwork, Thank you for a wonderful experience.

Date of experience: November 9, 2013
North Carolina
1 review
1 helpful vote
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I was looking for 4 tickets for friends of mine from overseas to an NHL game. They had never seen a game, so I wanted to get the best seats possible for a reasonable price. I checked Ticket Master, and the seats I would be happy with were over $100 plus all the fees they charge. I searched on-line and found ticketnetwork.com. I looked at the selection and found Center Ice seats 4 rows from the glass for less than half Ticket Master prices. Needless to say I purchased right away. It was early in the morning of the game that I purchased the tickets. By 9:15 AM, I was able to print them out. This was the absolute best experience I've ever had purchasing event tickets on-line. I will never consider Ticket Master again, nor any other site. This company knows what they're doing and provides superior service. I highly recommend them!

Date of experience: November 8, 2013
New York
1 review
1 helpful vote
Follow Chas T.
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Got super tix front section, row S on the floor at XL Center in Hartford for
Justin Timberlake! Fabulous view, perfect seats, unbelievable
Concert.
High price, but worth every penny, all was as advertised, got the tix several
Days before, no hassles, and 3 hours and 15 minutes of the best
Concert i have ever attended- first was Chicago in 1969 (so there have
Been many)!

Date of experience: November 8, 2013
North Carolina
1 review
1 helpful vote
Follow Kathy J.
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The site was very organized. The representative was extremely helpful and honest. It was very easy to order and receive my tickets. All correspondences were helpful and informative. I will definitely order from this website again!

Date of experience: November 3, 2013
Florida
1 review
1 helpful vote
Follow Kathy K.
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It was great to review this site. I needed tickets to a football game and searched and searched and these were the lowest price and best seats I was looking for. I have told many about the site and am planning on using it again in 2 weeks for another football game. Thanks, Kathy

Date of experience: October 29, 2013
Virginia
1 review
1 helpful vote
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I searched online for tickets to the Luke Bryan/Thompson Square/ FL/GA Line concert in Tampa, FL on 10/25/13 for weeks until I finally found decently priced tickets on ticketnetwork.com. Tickets were delivered via email very quickly and they were super easy to download and print. Ticketnetwork will be the only place I purchase tickets from ever again! Thanks!

Date of experience: October 29, 2013
Virginia
1 review
3 helpful votes
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Thieves and crooks!
October 23, 2013

Thieves and crooks! Ticket network hides fees from buyers by putting disclaimers on sales allowing third party sellers to charge fees above and beyond the prices they represent as the purchase price. They claim inability to disclose these fees, but the simple truth is they hide them to attempt to make their prices look better when they in fact are not - they are much, much higher and there is no way to validate that the fees being charged aren't simply an additional profit source for sellers. BUYER BEWARE -AVOID TicketNetwork ATALL COST! Or get screwed out of your money!

Date of experience: October 22, 2013
Hawaii
1 review
0 helpful votes
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Great experience!
October 21, 2013

Great experience! Fast and easy order. Received tickets shortly after ordering. Very satisfied.

Date of experience: October 21, 2013
Kentucky
1 review
1 helpful vote
Follow Barbara C.
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Based on my experience, Ticketnetwork.com is the fastest, easier and most reliable way to order and receive tickets for your preferred shows and events, without moving from your sofa!

Date of experience: October 20, 2013
Virginia
1 review
1 helpful vote
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It was extremely easy to order tickets. They were mailed to our home which was very convenient - no standing in a will call line. Close to the concert date, driving directions from our home to the venue were emailed to us. That was a pleasant surprise. We printed them and were all set. I highly recommend Ticketnetwork.

Date of experience: October 13, 2013
Arizona
1 review
1 helpful vote
Follow Marsha K.
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Great shopping experience! Tickets were mailed out and I received them in the mail in just a few days. Thank you!

Date of experience: October 9, 2013
Virginia
1 review
1 helpful vote
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TicketNetwork helped me purchase and receive my tickets in a timely manner. This was very important to me, as I was purchasing tickets for an event that was only a few hours away. Their prices and fees were reasonable and I received email confirmation and my eTickets almost instantly. I will definitely be using them in the future!

Date of experience: October 8, 2013
Pennsylvania
1 review
1 helpful vote
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I ordered online and thought the order went through, but never got a confirmation email or an error when processing my credit card. I called 2 days later to find out that my order was not successfully processed and ordered on the phone. The tickets were expensive, but I still bought them and had them delivered to my house via FedEx. I did not know a signature would be required. I had to have 4 separate phone calls to FedEx before they confirmed a location where I could pick up the tickets which was over 25 minutes away from my home, so I was furious. I paid an extra fee to have these tickets sent to my home and spent more money on gas and wasted my time arranging and picking up the tickets. I will not be ordering from this company nor using FedEx 2 day delivery again.

Date of experience: October 8, 2013
Tennessee
1 review
1 helpful vote
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I decided to purchase tickets at the last minute for Disney on Ice and the process was quick, easy and efficient.

Date of experience: October 7, 2013
Connecticut
1 review
1 helpful vote
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My wife and I wanted to do something special for my son's birthday. It was important to us to get tickets on his birthday, TicketNetwork.com were able to deliver. The tickets arrived in a timely fashion with no mistakes and the one question I did have was answered by their support staff with no wait.

Our son loved his Boston Bruins experience and so did we.

Date of experience: October 6, 2013
New Jersey
1 review
1 helpful vote
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Great company, Great prices on tickets and they showed up on time (earlier then I thought) and we bought the tickets three days before the game online. Will buy from ticket network again!

Date of experience: September 26, 2013
Texas
1 review
1 helpful vote
Follow J R.
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Absolutely best experience I've ever had buying tickets. I waited until about a week before the sold out Mumford & Sons show in Houston to see if I could find two tickets, not hoping for much. I ran across a site that appeared to have front-section seats for a RIDICULOUSLY low price. I'm not sure how cool quoting prices is on here, but they were much closer to the stage than any other site I saw, and less than almost any other tickets, no matter how bad.

The price and stated seats had me a little nervous that it was too good to be true, but I ordered on a prayer. Then I got an email saying I needed to arrange where to get the tickets the day of the show, and my heart almost broke. The day of the show, I got a phone call telling me where to pick them up (less than a block from the gates). I got there and was handed a gift card and told to just 'swipe it at the gate'. I and the 30-odd others there were really skeptical at that point, frankly.

But I walked right up to the gate, swiped the card, and 2 tickets - exactly as stated on the site - popped right out of the little machine, and we walked right in. Score! That was actually easier than remembering to carry 2 separate tickets, with the added benefit of not being able to forget them at home. And WHAT SEATS! Extra legroom, direct view to the stage close enough to see facial expressions and finger positions, in great view of a huge monitor showing the closeups, AND there was a very lonely beer vendor right behind us, so no waiting in line. They also happened to be very close to the bathrooms and merch booths too. They were by far the best seats I've ever had at a big show, ever.

All in all, this is honestly the best experience I've had buying concert tickets, aside from the few minutes of unwarranted doubt. I will absolutely be using their services again, especially now that I know I can trust the slightly unconventional way they delivered. It's easier than waking up early for a release and still never getting the tickets, the seats were just unbelievable, the transaction was smooth, the website was simple to navigate and get exactly what I wanted, and the price was way better than I ever expected. Don't let their methods turn you off - it's actually better - and go with these guys!

Date of experience: September 20, 2013

From the business

TicketNetwork.com is the signature retail website of TicketNetwork, Inc. Founded in 2002, this Connecticut-based ticket software company developed the pathways necessary to create our massive online marketplace.

Since launching in 2007, our website has helped connect thousands of live entertainment fans to the vast network of independent sellers that list tickets on the TicketNetwork® Online Exchange. These sellers—from fans with extra or unwanted tickets, to professional ticket brokers—offer more than 7.5 Million event tickets on our exchange every day.

Our purpose is simple: provide fans (like you!) with access to this huge selection of quality event tickets, even when they are sold out elsewhere.

We have a dedicated team of professionals working hard to make sure that you have the most up-to-date information about upcoming live events and real-time access to the largest ticket exchange on the web. Most importantly, we pride ourselves on providing personalized customer service, cutting edge security, and a 100% Money Back Guarantee, so you can shop safely.


ticketnetwork.com
Founded in 2002
South Windsor, CT, United States