TicketNetwork Reviews Summary
TicketNetwork has a rating of 3.2 stars from 2,320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketNetwork most frequently mention great time, purchase tickets and last night. TicketNetwork ranks 7th among Tickets sites.
The game was fun to watch, however, the cost of the seats were outrageous. It was only done because of my Grandsons 16th birthday. Sun was hot and seats were in the sun. The hamburgers that were purchased were full of gristle and were probably the worst we have ever eaton at a ball game.
I bought two tickets to a Red Sox spring training game against the Pirates at their facility in Bradenton that I intended to use during a brief trip to visit a friend in Sarasota. When I printed the tickets, I was appalled to find that I had paid close to $100 for two tickets listed at $14 apiece. An absolute rip-off!
To make matters worse, I then broke my wrist and had to cancel my trip. There was no mechanism for me to get the printed tickets to my friend and no refund option.
I will never use TicketNetwork again - a total rip-off!
We purchased tickets guaranteed to be unobstructed. Paid $190 for $125 tickets for Something Rotten at the Academy of Music in Philadelphia. When we sat down, view of stage was completely obstructed. Called immediately but customer service could not do anything. Sent an email the next day - no response from *******@ticketnetwork.com.
If it were possible to rate lower, I would.
Nice field great game and friendly staff. Beer is to expensive but so were the tickets. The seats were great. Almost behind home plate.
A great experience, using this site gave a whole new experience in ordering tickets, took it to a new level for m
Glad to hear it! Thanks for your review!
With my busy schedule its not very often I get to have outing with just me and my girls. We really had a great time and it was an awesome way for us to bond while Mom is away on deployment.
Not only the good game, seats and accommodations, it was an easy process to purchase the tickets. Purchased and had them printed and in my hands by end of day. Thank you!
So glad we could make it easy for you!
All was well except for one of our guys (4) had to move from his
Seat because of water dripping from the seats above us. We were in
Section 110, row P
I thought that all of the hype for the show would ruin it and make it so that I would be let down: NOT THE CASE!
Even though the cubs lost way a great day it was and the people were perfect and the field was great.
My experience did not go well. This was in large part due to me, and I accept responsibility for my error.
The website is laid out by event, not location. Unfortunately, as I read across the page, I clicked the the area just above my desired location.
One customer service agent let me know that this particular error happens all the time, however, there is nothing they will do to help the client after the closing of the transaction.
It seems that with a slight adjustment in website design, this problem could be eliminated. That the agent let me know it happens all the time raises speculation that there is some reason they do not make the adjustment.
I am not trying to discredit TicketNetwork. My purpose for writing this review is to let others know to be very careful when ordering and be sure you have the correct location before you pay.
This was a very expensive mistake for me and the tickets were not able to be used. I do not want others make a similar error.
Thanks for your review and that feedback, Mark. Sorry you weren't able to get tickets for your ideal location. We'll take your comments into account as we continue to develop our site.
It was kind of annoying getting an email and phone call every single day to download my tickets.
Rained at the game so left early.
My lady got really upset at an employee that gave her wrong information and made her walk back to the ticket booth when she could have entered the carnival with our tickets.
Bought 4 tickets $480.00. Face $110.00 front row. Blue Jays in Dunedin. I have no problem paying inflated prices. Actually bought 4 more games off of stubhub for higher price. Ticket Network tickets were totally obstructed, all of the front row seats were empty except for us. In order to see anything we had to sit 20 rows up in empty seats. Everybody in the second row told us this happens to suckers every game. I guess that teaches me for not using a reputable ticket reseller like Stubhub BTW on hold with customer service for 20 min while I write this, still no answer
They won the game but for the price I paid for the tickets with both of my fav players injured and not being able to see them play was a big disappointment!
The concert it was amazing but the place omg no parking no seat service but Romeo do a great show cant wait to the next time
The process for buying the tickets was easy, However, I was really shocked at the final sticker price, as they were not apparent when I chose the tickets. Honestly, I am Ok with people making money, but the processing fee was way too high for this purchase. I was charged over seven dollar for shipping, or mail?. It was a e-download. Seriously, that charge was definitely an over charge.
We ordered our tickets, paid more than $200 then went to the event. We found out TicketNetwork didn't get the tickets although I was charged and received a receipt.
Hey Scott. It seems as though your order was unable to be fulfilled, but you were refunded in full the same day. Sorry for any inconvenience.
Same type of music
I left after little
Too much ticket fee $75 charge on each ticket
-*******222
Not a country fan, but had a great time and enjoyed the show. Nice touch introducing the band while playing Joe Walsh's Rocky Mountain Way
From the business
TicketNetwork.com is the signature retail website of TicketNetwork, Inc. Founded in 2002, this Connecticut-based ticket software company developed the pathways necessary to create our massive online marketplace.
Since launching in 2007, our website has helped connect thousands of live entertainment fans to the vast network of independent sellers that list tickets on the TicketNetwork® Online Exchange. These sellers—from fans with extra or unwanted tickets, to professional ticket brokers—offer more than 7.5 Million event tickets on our exchange every day.
Our purpose is simple: provide fans (like you!) with access to this huge selection of quality event tickets, even when they are sold out elsewhere.
We have a dedicated team of professionals working hard to make sure that you have the most up-to-date information about upcoming live events and real-time access to the largest ticket exchange on the web. Most importantly, we pride ourselves on providing personalized customer service, cutting edge security, and a 100% Money Back Guarantee, so you can shop safely.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear you were so unhappy with your experience with us. We are a resale marketplace and tickets that are being resold are sold at market value as opposed to face value. That market value tends to change after initial sale based on how popular the event is. On the front page of our site, we specify that our prices may be above face value. With the tickets you wanted to give to your friend, since they were printed tickets, you could simply scan them and email them to your friend. Sorry again for the inconvenience, Linda.