On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TicketNetwork has a rating of 3.2 stars from 2,320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketNetwork most frequently mention great time, purchase tickets and last night. TicketNetwork ranks 8th among Tickets sites.
We monitor reviews for authenticity
To Describe The service I receive from TicketNetwork There is Only One Word = PERFECT... I will use your service many times...
The website was very easy to manage. I found the right tickets that I was looking for and the service of the employees was fantastic. They were very helpful and friendly.
IT WAS SIMPLE, THE SHOW WOULD HAVE BEEN BETTER IF HE ADDRESS THE TOTAL CROWD MOT JUST THE FRONT MIDDLE ROW.
I purchased tickets, got the receipt that my payment was accepted and than over an hour went by as the game got closer and I had no email with my tickets. I tried multiple times to contact the seller and spoke with TicketNetwork three times and no changes. Eventually the seller called me and told me the tickets were no longer available.
Had to wait in my office all this time for an email that was never coming
The concert was sold out which meant a great crowd and lots of singing. Alcohol was only served on the top floor which was a bummer and made it very crowded above. Overall it was a great concert and Tove Lo was awesome.
Great seats only to find out that other people had bought the same seats. As they were a party of 4, and we were only 2, we were asked to move. The seats were further back and they wouldn't give us money back. Won't be using this site again.
I loved the venue. It was beautiful. I really enjoyed the concert, although I felt that it could have gone a little longer. There were many songs that I would have really liked to have listened to but they did not play them. Either way, it was a lifetime experience and I really enjoyed it.
First time on this site. I was skeptical at first but bought row10, first section seats for a next day Cowboys home game. After buying the tickets, I was given instructions to pick up on game day. I went, picked up the tickets with no wait, Everything went smoothly, the tickets were legit, and all was good.
Fairly easy to navigate the web site and we had very good seats, but I would like to be able to not just pick out the section of the theater we would like to sit in, but also the seats themselves. As I said the seats we had were terrific and I had no complaints at all, but in the future perhaps I would like to chose a different area, What I really like are the box set section and although there were seats available in them and were part of the section we chose, we were not seated there. Just a thought, really not a complaint.
When the wrong tickets were purchased by me I asked them to resell them for me and keep their cut and they said sorry we can't help you
Very easy and fast the sales representative took his time to explain everything
Had a fantastic time at the game! Just thought the fees was over price for shipping.
So much material to work with and didn't talk about the best stuff they have done
This information I gwt it to late. The game day I receive the information about how to pick uo my tickets, and I need to come back to the Marriot hotel, in downtown.
I was highly disappointed after being given different seats than what I purchased. After calling Ticket Network I was told that the owner of the seats would call to straighten things out. This never happened. The seats we were given were terrible. They were front row obstructed by the crowd the entire game. We were also disappointed because the seats we chose we chose specifically because of a West Point cadet that we wanted to be close to. The resulted in not seeing or spending time with our cadet for family weekend. This is the first time we have used ticket network and I don't want to use this service again.
I love these 2, but I really was disappointed by all the filler. I don't want to pay lots of money to see a live show in which 52% relies on video.
I would have also liked to have seen them doing some new things in respect to their outlook on the world now instead of spending the night rehashing. At one point they even insulted the audience's intelligence by making a sarcastic remark about doing it just for the money, we all laughed but hey it was at our expense.
Really enjoyed Teresa's explanation of how things work for her readings. She is funny too. The couple of hours plus went by so fast. During one of the starts to a reading, she asked about a watch and a name that started with an M, then said does anyone connect to a Mildred. We I did, I have worn and cared for my Grandmothers watch and her name is Mildred. I did not shout out as I was sitting in a different section when this occurred and we were asked not to do that at the beginning of the show. But it was enough for me.
Answer: Hello Brianna! Thanks for your question! You can absolutely trust us (and Jared is correct!). All the tickets listed on our site are guaranteed to be legitimate and valid for use or else the customer gets 125% of their order total returned to them. We can promise this because we deal primarily with professional ticket-selling companies that have a track record of successfully filling orders. You can rest assured that any tickets you purchase through us are being provided by professionals who sell tickets for a living. I should furthermore mention that we at TicketNetwork have our own incentives structure in place to penalize sellers for wrongdoing. This rating system is linked to seller behavior in key purchase areas and is used to reward those sellers who provide the best possible service to our customers. We run a pretty tight ship and there's really no reason to worry. We would be happy to answer any additional questions at 1-888-456-8499 or if you want to email our manager Maxine at maxine.davis@ticketnetwork.com!
Answer: Hi Natasha! Thank you for your question! All the tickets listed on our site are guaranteed to be legitimate and valid for use. We can promise this because we deal primarily with professional ticket-selling companies that have a track record of successfully filling orders. You can rest assured that any tickets you are interested in purchase through us are being provided by professionals who sell tickets for a living. We also have a 200% guarantee on all ticket orders which can read more about on our website. Added to that, I should furthermore mention that we at TicketNetwork have our own incentives structure in place to penalize sellers for wrongdoing. This rating system is linked to seller behavior in key purchase areas and is used to reward those sellers who provide the best possible service to our customers. If you have any other questions you can call us at 1-888-456-8499 or email us at customerservice@ticketnetwork.com.
Answer: Hello Dave! Thank you for your question. Due to the nature of your question, it would be best if you contact us with your order number so that we can review and best assist you with your concern. You can reach us at 1-888-456-8499 or email us at customerservice@ticketnetwork.com. We look forward to your contact.
Answer: Hi Tina! We at TicketNetwork are a nationwide network through which independent, professional ticket-selling companies resell tickets to popular sporting, concert, and theater events throughout the United States, Canada, and beyond. We don't actually own, price, or ship the tickets you see listed for sale on our website. All that responsibility is in the hands of the individual sellers who list tickets on our exchange. The tickets listed on our site are guaranteed to be legitimate and valid for use as well. We can promise this because we deal primarily with professional ticket-selling companies that have a track record of successfully filling orders. We also have a 125% guarantee on all ticket orders which can read more about on our website. Added to that, I should furthermore mention that we at TicketNetwork have our own incentives structure in place to penalize sellers for wrongdoing. With the seat location concerns, we can gladly offer you suggestions on what would be better for seating at the event. Just give us a call at 1-888-456-8499 or email us at customerservice@ticketnetwork.com and we can look into this for you.
Answer: Hello Angie! Thank you for your question. I'm very sorry to hear about the delivery delay associated with your ticket order through us. I’m afraid that event tickets often aren't distributed (or even printed) by venues or primary ticketing sources until within weeks of their event. Those tickets then have to make their way to another party (the seller) – or sometimes have to be channeled to the seller through another supplier - before reaching you. So, as a result, there’s an occasional chance the tickets you purchase cannot ship out immediately. Please know, though, that delayed delivery is inherently not indicative of problems with your purchase. Nonetheless, we would love to take a look into your order and provide you with any updates we might have. Could you please email us at customerservice@ticketnetwork.com with your order ID number so that we can take a look into your order? I look forward to your email!
Answer: Hello Brett, It would be best for you to call us about this concern. There are many reason why you might not see an email, where one being that it was entered incorrectly. Therefore, by calling us we can check all your information and see if we can locate your purchase. You could also check who charged you and contact them based on the 10 digit code after their business name. That company would be your merchant on record and responsible for the transaction.
Answer: Hello Cardinal, We are attempting to reach out to you via your review to obtain more details from you in regards to your order. The concern you have could be linked to a venue not selling enough tickets for an event and closing an area of the venue. Any tickets sold in the closed area would get upgraded to one of the open areas by the venue. This would happen normally on the day of the event. If the venue provides new tickets to their clients, then these tickets would be forward along to the end user of the tickets.
Answer: All the tickets listed on our site are guaranteed to be legitimate and valid for use. We can promise this because we deal primarily with professional ticket-selling companies that have a track record of successfully filling orders. You can rest assured that any tickets you purchase through us are being provided by professionals who sell tickets for a living. We also have a 100% guarantee on all ticket orders which can read more about on our website.
TicketNetwork.com is the signature retail website of TicketNetwork, Inc. Founded in 2002, this Connecticut-based ticket software company developed the pathways necessary to create our massive online marketplace.
Since launching in 2007, our website has helped connect thousands of live entertainment fans to the vast network of independent sellers that list tickets on the TicketNetwork® Online Exchange. These sellers—from fans with extra or unwanted tickets, to professional ticket brokers—offer more than 7.5 Million event tickets on our exchange every day.
Our purpose is simple: provide fans (like you!) with access to this huge selection of quality event tickets, even when they are sold out elsewhere.
We have a dedicated team of professionals working hard to make sure that you have the most up-to-date information about upcoming live events and real-time access to the largest ticket exchange on the web. Most importantly, we pride ourselves on providing personalized cust...