On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TicketNetwork has a rating of 3.2 stars from 2,320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketNetwork most frequently mention great time, purchase tickets and last night. TicketNetwork ranks 8th among Tickets sites.
We monitor reviews for authenticity
Tickets were really overpriced compare to what it said on the original ticket price.
I ordered tickets for the very first time through TicketNetwork. I was told that I would receive my tickets by 8AM the day of the match. This, at first, concerned me because in order for me to make the match in a timely manner, and enjoy any of the pre match activities, I would have to be leave my home before 8AM.
(I had also ordered venue tickets for another location from another vendor at approximately the same time as my TicketNetwork order. Both sets of tickets arrived within a week of each other.)
I was very happy with my purchase, and the service I received.
The tickets are very pricey I felt for this game they over change me, the services charge was not known until they print the bill after I made my payment. It's now fare. How u team charge your customers this I my last and final time I buy from u
It was my birthday and I could not belive Queen Bee was preforming. It was something impossible to describe. She was amazing! My favorite song was between the cow girl one, and Halo. I really liked Girls, too. I definitely can Not wait to see her again! Keep calm and Be yonce'!
Thank you, Rhlyn! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!
Was very pleased with my experience; easy transition process, prompt delivery and not too mention the nice surprise to see that my seats were upgraded to a better location than what I originally ordered.
Great feedback, Kathleen! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!
I had more fun than humanly possible. I sang & danced
For three hours. I was a little scared becsuse my name
Was not on the tickets. Everything went smoothly. Thank you
Thank you, Nancy! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!
I purchased front row tickets in Section 16 that were to be left at Will Call.
When I got there, the Will Call lady told me she didn't have them. I was emailed new tickets while I was in Transit to the concert and these tickets were 16 rows further back than what I purchased.
I was not happy.
The show was incredible!
The only complaint I have is that the show was supposed to start at 7:30 and she did not hit the stage until 9:30pm. That is not good business, nor is that acceptable to have your fans wait 2 hours, let alone if they got to the show around 5:30 to avoid traffic then they waited 4 hours. She would have to work on performing on time to be a perfect 10 concert.
Also, she could have said, Pardon my delay or at least sorry for the wait.
But when the show started it was B slaying every move and doing her best.
My experience was great and customer service was great.
Thank you, Porchea! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!
I had alot of fun. Love where I was seating, it was anot amazing experience and concret was really nice amazing. I don't know how too explain because I loved it. Like your don't understand
Great feedback, Zahiya! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!
Git the tĂckets ahuevad of time. Everything matched what we ordered
Good and timely info about what was going on, etc
Extremely satisfied
Alejandro, we’re delighted to read your feedback about our site! Thank you for taking time to share your positive experience. We aim to provide the best possible service for each of our customer!
Experience was excellent. Tickets were great.
Only thing I don't like is paying 2 sets of fees.
Thanks
Sorry you were unhappy with the fees. They are charged per ticket and help to cover the cost of providing each ticket. I'm glad the rest of your experience was enjoyable and simple, though.
Had an amazing experience. The whole family had fun. Only bad part is they ran out of bigger shirts quick. Overall excellent night
Thank you, Walter! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!
We had a great time. We hope to attend another concert this summer. The performance, sound, view, and all staff including the Sherrif and his advice to us was first rate. We could not recommend Chateau Ste Michelle any better.
Great feedback, Rick! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!
Was a wonderful evening of music in the park with a good friend.
Concert was good seating sucked. You were jammed in your seat. Tight squeeze. There was barely enough room to put your butt in a spot.the couple aside couldn t even sit down because there was 3 large girls aside of them that took up the little spots where they suppose to sit. Like I said concert was good seating sucked don't think I will be going there again
Jason was great, prices of drinks were to high. For what you get,, we would have had 4-5 drinks each we only had 1 each,,
Great feedback, Wayne! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!
First time in the Lyric Theater - beautiful - so enjoyed the performance - fun and lively and full of the usual Cirque du Soleil variety and excellence in performance.
Loved it.
Thank you, Mary! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!
When tickets was ordered it was with the understanding it was the real price is right not a spin off by the casino.
Answer: Hello Brianna! Thanks for your question! You can absolutely trust us (and Jared is correct!). All the tickets listed on our site are guaranteed to be legitimate and valid for use or else the customer gets 125% of their order total returned to them. We can promise this because we deal primarily with professional ticket-selling companies that have a track record of successfully filling orders. You can rest assured that any tickets you purchase through us are being provided by professionals who sell tickets for a living. I should furthermore mention that we at TicketNetwork have our own incentives structure in place to penalize sellers for wrongdoing. This rating system is linked to seller behavior in key purchase areas and is used to reward those sellers who provide the best possible service to our customers. We run a pretty tight ship and there's really no reason to worry. We would be happy to answer any additional questions at 1-888-456-8499 or if you want to email our manager Maxine at maxine.davis@ticketnetwork.com!
Answer: Hi Natasha! Thank you for your question! All the tickets listed on our site are guaranteed to be legitimate and valid for use. We can promise this because we deal primarily with professional ticket-selling companies that have a track record of successfully filling orders. You can rest assured that any tickets you are interested in purchase through us are being provided by professionals who sell tickets for a living. We also have a 200% guarantee on all ticket orders which can read more about on our website. Added to that, I should furthermore mention that we at TicketNetwork have our own incentives structure in place to penalize sellers for wrongdoing. This rating system is linked to seller behavior in key purchase areas and is used to reward those sellers who provide the best possible service to our customers. If you have any other questions you can call us at 1-888-456-8499 or email us at customerservice@ticketnetwork.com.
Answer: Hello Dave! Thank you for your question. Due to the nature of your question, it would be best if you contact us with your order number so that we can review and best assist you with your concern. You can reach us at 1-888-456-8499 or email us at customerservice@ticketnetwork.com. We look forward to your contact.
Answer: Hi Tina! We at TicketNetwork are a nationwide network through which independent, professional ticket-selling companies resell tickets to popular sporting, concert, and theater events throughout the United States, Canada, and beyond. We don't actually own, price, or ship the tickets you see listed for sale on our website. All that responsibility is in the hands of the individual sellers who list tickets on our exchange. The tickets listed on our site are guaranteed to be legitimate and valid for use as well. We can promise this because we deal primarily with professional ticket-selling companies that have a track record of successfully filling orders. We also have a 125% guarantee on all ticket orders which can read more about on our website. Added to that, I should furthermore mention that we at TicketNetwork have our own incentives structure in place to penalize sellers for wrongdoing. With the seat location concerns, we can gladly offer you suggestions on what would be better for seating at the event. Just give us a call at 1-888-456-8499 or email us at customerservice@ticketnetwork.com and we can look into this for you.
Answer: Hello Angie! Thank you for your question. I'm very sorry to hear about the delivery delay associated with your ticket order through us. I’m afraid that event tickets often aren't distributed (or even printed) by venues or primary ticketing sources until within weeks of their event. Those tickets then have to make their way to another party (the seller) – or sometimes have to be channeled to the seller through another supplier - before reaching you. So, as a result, there’s an occasional chance the tickets you purchase cannot ship out immediately. Please know, though, that delayed delivery is inherently not indicative of problems with your purchase. Nonetheless, we would love to take a look into your order and provide you with any updates we might have. Could you please email us at customerservice@ticketnetwork.com with your order ID number so that we can take a look into your order? I look forward to your email!
Answer: Hello Brett, It would be best for you to call us about this concern. There are many reason why you might not see an email, where one being that it was entered incorrectly. Therefore, by calling us we can check all your information and see if we can locate your purchase. You could also check who charged you and contact them based on the 10 digit code after their business name. That company would be your merchant on record and responsible for the transaction.
Answer: Hello Cardinal, We are attempting to reach out to you via your review to obtain more details from you in regards to your order. The concern you have could be linked to a venue not selling enough tickets for an event and closing an area of the venue. Any tickets sold in the closed area would get upgraded to one of the open areas by the venue. This would happen normally on the day of the event. If the venue provides new tickets to their clients, then these tickets would be forward along to the end user of the tickets.
Answer: All the tickets listed on our site are guaranteed to be legitimate and valid for use. We can promise this because we deal primarily with professional ticket-selling companies that have a track record of successfully filling orders. You can rest assured that any tickets you purchase through us are being provided by professionals who sell tickets for a living. We also have a 100% guarantee on all ticket orders which can read more about on our website.
TicketNetwork.com is the signature retail website of TicketNetwork, Inc. Founded in 2002, this Connecticut-based ticket software company developed the pathways necessary to create our massive online marketplace.
Since launching in 2007, our website has helped connect thousands of live entertainment fans to the vast network of independent sellers that list tickets on the TicketNetwork® Online Exchange. These sellers—from fans with extra or unwanted tickets, to professional ticket brokers—offer more than 7.5 Million event tickets on our exchange every day.
Our purpose is simple: provide fans (like you!) with access to this huge selection of quality event tickets, even when they are sold out elsewhere.
We have a dedicated team of professionals working hard to make sure that you have the most up-to-date information about upcoming live events and real-time access to the largest ticket exchange on the web. Most importantly, we pride ourselves on providing personalized cust...
Ida, we’re delighted to read your feedback about our site! Thank you for taking time to share your positive experience. We aim to provide the best possible service for each of our customer!