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The Star Poster

Overview

The Star Poster has a rating of 4.7 stars from 406 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Star Poster most frequently mention fast delivery, customer service and good quality. The Star Poster ranks 5th among Personalized Gifts sites.

service
4
value
4
shipping
3
returns
3
quality
14
This company responds to reviews on average within 8 days

Instant Feedback

298 reviews
How would you rate The Star Poster?
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Ohio
1 review
0 helpful votes
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She Loves It
April 25, 2022

It's the aluminum material and the clean perfect lettering and map that makes it all worthwhile. She was astonished touched and bemused by the technique. Our love embedded forever. If yours doesn't like it - leave her!

Date of experience: April 24, 2022
Australia
1 review
0 helpful votes
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Metal Poster Star Map of our Anniversary night
October 13, 2022

Amazing! Like seriously WOW! Fast shipping and the metal poster is hands down the best! Sturdy, easy to hang and looks incredible! Definitely put me in the food books as it was for my 5 year anniversary! Thank you guys, the best! Couldn't recommend you guys high enough!

Date of experience: October 12, 2022
Texas
1 review
0 helpful votes
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One size
December 1, 2022

Beautiful product. Poster paper is thick and smooth. Came in a picture tube and rolled out nicely it wasn't rolled too tight and laid out flat after being rolled the opposite way. I just wish they had different size options.

Date of experience: December 1, 2022
California
2 reviews
0 helpful votes
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It's gorgeous
November 5, 2024

I am very pleased with the star poster. It's going to be a gift for my niece who is getting married next year.

Date of experience: October 25, 2024
Australia
1 review
0 helpful votes
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Looks great
December 5, 2024

Quick and easy and like the communication and follow up that its all ok

Date of experience: November 24, 2024
Canada
1 review
0 helpful votes
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The Perfect Gift
January 25, 2024

I'm very happy with my experience! The overall look,quality,size and delivery of the product is amazing. This is the perfect gift for my parents anniversary, and a nice touch to add to our house as well!

Date of experience: January 25, 2024
Australia
1 review
0 helpful votes
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I Bought this product as a gift for my first wedding anniversary. Unfortunately the package got rerouted in transit and when it did finally come the frame was chipped. I am very disappointed but the product was damaged in transit after waiting almost 2 weeks for delivery.

Date of experience: January 23, 2024
Canada
1 review
0 helpful votes
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Great Packaging, Great Product
March 8, 2024

Delivery time was unbelievably quick and the packaging was quite impressive in order to avoid any damage complaints. As for the product, the quality and finish of the poster was impressive and met the standards i had set when i ordered from the star poster.

Date of experience: March 7, 2024
Australia
1 review
0 helpful votes
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Birth Date Poster
March 16, 2023

The company were very helpful and prompt in replying to my concern that the original poster was rippled under the glass. However the replacement poster provided was too large for the frame. Leaving no option to iron out the ripples and stay with the original. Disappointing result for a special birthday gift.

The Star Poster attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 13, 2023
Maryland
1 review
0 helpful votes
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Christmas Shopping
April 26, 2022

Site was somewhat hard to navigate. I saw another site that offered a star poster that had more options but I checked some other sites couldn't get back to it. I suspected the second site might have also been yours. Still, it was a great present, well packed and came without a dent or a scratch!

Date of experience: April 26, 2022
Michigan
1 review
0 helpful votes
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Poster with Frame
January 28, 2024

The shopping experience was good.very easy to design what you want. However, need to work on packaging better. I spent the extra money to include the frame, which I received broken and glass/plastic part was dirty!

The Star Poster attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 2, 2024
New York
1 review
0 helpful votes
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Not thrilled
January 11, 2023

Unfortunately our framed poster came with scratches on the glass, marks on the poster itself, and on the frame. For the hefty cost I would expect it to be free of marks and inconsistencies.

Update:
Customer service was quick to respond to my review and offer a replacement, which I appreciate. They asked that I update my review once receiving the replacement. They promised to do a better job with packaging, but there was no difference to how it was packaged. Unfortunately the replacement came with scratches and marks as well. Most of the scratches seem to be directly on the poster, so this is not a delivery issue, but instead a manufacturing issue. Very frustrating for an item that was not inexpensive by any means.

The Star Poster attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 12, 2022
Florida
1 review
0 helpful votes
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Gift for my boyfriend
August 30, 2022

When I first ordered it, it took a while for it to be delivered. So I emailed the company and she resolved the issue. I love the poster and I know not boyfriend will too. I didn't realize how big it was until I received but it looks better then small

Date of experience: August 29, 2022
Illinois
1 review
0 helpful votes
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Easy to Create!
January 19, 2024

The interface of the website was super easy to make the poster. All confirmation and shipping updates were sent quickly and effectively. I even received my poster before it was estimated to arrive. Great product!

Date of experience: January 19, 2024
Canada
1 review
0 helpful votes
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Perfect!
May 5, 2022

Easy to order, plenty of customizable options. I would have loved to be able to add a longer quote to the bottom of my star page, but other than that love everything about my star map. Arrived well packed with a good quality frame.

Date of experience: May 5, 2022
Missouri
1 review
0 helpful votes
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Poster
December 29, 2022

The ordering process was easy. I made a mistake on the customization, I contacted customer service and they were able to help me fix it. Shipping was extremely fast and the poster is perfect! I can't wait to hang it up!

Date of experience: December 29, 2022
Australia
1 review
0 helpful votes
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Nice picture
December 11, 2022

Received it quick that was pleasing. But the poster is to big for the frame (Cheap frame) I now need to take it some where for it to fit better. Wish I had got hard board instead of frame. I am feeling a little disappointed.

Date of experience: December 11, 2022
Canada
1 review
0 helpful votes
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Great quality and fast
August 16, 2024

Love the star map. Print quality is excellent. Delivery was 1 week from order and well packed

Date of experience: August 6, 2024
Australia
1 review
0 helpful votes
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Impressive quality
November 1, 2024

The process was so easy, I as expecting a cheap product. Upon opening the package I was completely impressed.

Date of experience: October 21, 2024
Australia
1 review
0 helpful votes
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Purchased what was started to be one size got much smaller product showed receipt that stated the size I purchased and got told they wouldn't help out with my $#*! Xmas as their $#*! up ruined wife's xmas. They admitted to the size being incorrect in email to only later in email backtrack and state inches as the only size. When I asked for my money back they told me that the products are personal and that couldn't be done. Very disappointed with the response from "customer service" as they seem to mock me as they choose. If this post makes 2 people not purchase this product it's do its job.

Date of experience: December 29, 2023