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The Star Poster

Overview

The Star Poster has a rating of 4.7 stars from 404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Star Poster most frequently mention fast delivery, customer service and good quality. The Star Poster ranks 5th among Personalized Gifts sites.

service
4
value
4
shipping
3
returns
3
quality
14
This company responds to reviews on average within 8 days

Instant Feedback

298 reviews
How would you rate The Star Poster?
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Australia
0 reviews
0 helpful votes
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Very poor quality
October 16, 2024

So disappointed. We ordered two, one for us and one for my brother and his soon to be wife. Both prints arrived on paper that had marks and dents. The acrylic was scratched and marked. The paint on the frame was just peeling off. Honest save your money.

Date of experience: October 5, 2024
Australia
1 review
1 helpful vote
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Gorgeous
November 1, 2024

Easy to design and customise. Fast shipping! Beautiful product, arrived damaged however. Would suggest more adequate packaging material as bubble wrap on the metal poster did not protect it from dints. Have a submitted an enquiry.

The Star Poster attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 21, 2024
Australia
1 review
0 helpful votes
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Very Happy
December 28, 2024

I was very happy with my order my daughter is going to love it for her 18th birthday.

Date of experience: December 17, 2024
Australia
1 review
0 helpful votes
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Perfect sentimental gift
December 31, 2024

But the poster edge came a bit damaged. Definitely needs to be framed

Date of experience: December 20, 2024
Canada
1 review
0 helpful votes
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So happy!
October 13, 2024

The star map is a great wedding anniversary gift. I'm thrilled with how it turned out.

Date of experience: October 3, 2024
Australia
1 review
0 helpful votes
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Multiple options available
December 27, 2024

It was great that there was a digital option as I needed it sooner than later

Date of experience: December 17, 2024
Texas
1 review
1 helpful vote
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Quality is less than expected.
July 1, 2024

Poster was wrinkled and frame nails poked holes i poster as well. I have a video evidence to support this finding. This does not appear to be "museum quality poster paper " as advertised. We do love the star print but it is not worth what we paid.

The Star Poster attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 20, 2024
Australia
1 review
0 helpful votes
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Such a thoughtful gift
September 15, 2024

No regrets, 10/10 experience and appreciation for this, easy to order and even easier to get printed.

Date of experience: September 5, 2024
Australia
1 review
0 helpful votes
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Delivery time was good
December 22, 2024

Delivery time was good, just so disappointed with the damaged frame

Date of experience: December 11, 2024
Australia
1 review
0 helpful votes
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Very happy
November 29, 2024

Love the poster. Very quick delivery. Review system is probably the most annoying part of the whole experience

Date of experience: November 18, 2024
California
1 review
0 helpful votes
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Memorable
December 17, 2024

It makes a really nice gift, and I like the ease of shopping and delivery.

Date of experience: December 6, 2024
Australia
1 review
1 helpful vote
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Beautiful!
December 16, 2024

I loved my order and the perfect shopping experience to remember a loved one

Date of experience: December 5, 2024
New Zealand
1 review
0 helpful votes
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It brought tears to my eyes!
May 26, 2024

I was overwhelmed… brought tears to my eyes! And that's a beautiful thing. Thank you for framing our special moment. Your website was easy to use and delivered fast and safe.
I would definitely recommend your product to others …. Outstanding, thank you.

Date of experience: May 15, 2024
Canada
1 review
0 helpful votes
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Easy and Quick
September 30, 2024

The website was easy to use, the order came very quickly and it was just as described.

Date of experience: September 19, 2024
Australia
1 review
0 helpful votes
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A delightful company to deal with.
April 22, 2024

Thank you to The Star Poster for such quality product and customer service. I had a concern that they contacted me straight away and cleared up for me. As It was not the companies fault they were very helpful and understanding and I would not hesitate dealing with them again.

Date of experience: April 12, 2024
Australia
1 review
0 helpful votes
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Picture quality great
May 7, 2024

The picture quality is great, just disappointed in the fitting of the frame, maybe it needs another layer to minimise the movement? It is a tad flimsy, so need to be careful when handling.
Shipping was super quick and the item was well packed.

Date of experience: April 23, 2024
Australia
1 review
0 helpful votes
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Amazing
August 19, 2024

Have not let me down once in the times I have ordered. Cheap and affordable as well

Date of experience: August 9, 2024
Canada
1 review
0 helpful votes
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Star map
September 27, 2024

It's great quality, but for the price I would print off my own digital one

Date of experience: September 17, 2024
California
1 review
0 helpful votes
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100% worth it
April 21, 2022

Item was amazing. It came in a safe package, great quality and her smile was definitely worth the price. She is obsessed with star gazing and it's what we did on our first date. So this gift was perfect

Date of experience: April 21, 2022
New Zealand
1 review
0 helpful votes
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Perfect gift for a 50th birthday present!
November 3, 2022

Great quality digital files, gorgeous layout, they were very quick to email me the files on payment! My mum absolutely loves this gift, it is so meaningful and looks great! I love all of the options available for the display, and appreciate that you are cheaper than other star map websites around - but the quality/look is the same if not better!

Date of experience: October 21, 2022