TextbookRush has a rating of 4.3 stars from 796 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextbookRush most frequently mention great experience, easy process and quick payment. TextbookRush ranks 6th among Textbooks sites.
I got my ebooks quickly and it was easy to access them.
Great customer service, good prices, and its good to give your money to someone besides Amazon!
Easy and a decent price for a buyback! Got my check in a timely manner also.
Textbook Rush is very prompt and expedient with payment. Very satisfied.
The book is in perfect condition and arrived justt in time.
Amazing honestly i was scared at first but it's honestly legit!
Customer service- amazing
Ease of experience - amazing
Processing payment - immediate
Shipping, check in and payment are easy and quick.
Easy to create online order, fast service, easy/uncomplicated process.
I like the ease and quickness of the whole transaction.
My book was in perfect condition, I was never paid.
Shipping and receiving the check was about a week long process
Found a great book at the bins worth over $20. Check came quickly. Will do business again!
I love working with textbook rush! Fast turnaround and very friendly service!
They claimed my book was counterfeit. With my return of my book.
Good value. Quick turnaround and payment received quickly
Great customer service! Gave me no problems with my return
Answer: My main complaint with this company is that they agreed to take my returns/trade-ins that were brand new books, but then later they said the (new!) books were unacceptable and refused to say why. They sent them back to me and I sold them to another company, who gave me no trouble or shady answers. I would suggest Amazon student- they deliver exactly what that say, and are fair about returns and trade-ins.
Hi Karilyn,
I reviewed your order and I can see we emailed you regarding the status of your payment. TextbookRush endeavors to purchase only authentic books. We are working with the publisher of the book you sent in to determine whether the book is authentic. We will be in touch regarding your payment status but if you have additional questions please email help@textbookrush.com.
Thank you,
Alison