website thubmnail of TapsUK

TapsUKReviews 51

3.9
How would you rate TapsUK?
grey star
grey star
grey star
grey star
grey star

TapsUK Reviews Summary

TapsUK has a rating of 3.9 stars from 51 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TapsUK most frequently mention customer service and good price. TapsUK ranks 18th among Home Appliances sites.

service
12
value
12
shipping
12
returns
11
quality
10
GB
1 review
4 helpful votes
Follow phil s.
Unfollow phil s.
Send Message
Share Review
Report Review

Tapsuk.com Do not use this company
The service offered by this company is the worst I have ever had. The after sales service is only email based and after several emails and giving my contact number for them to call me I have still not spoken to a person. I have waited 14 days for goods to arrive and still no sign. These goods were shown as in stock and delivery 3 to 5 days. I have had 2 promised delivery dates and to compound matters they use panther logistics for whom reviews are not very good. So to me it is a poor supplier working with a poor delivery company. Total recipe for disaster

They dont show any details or land line on their web site but here it is

Taps UK
Unit 2, Prior Wharf, Waterside, Harris Business Park
Hanbury Road, Stoke Prior
Bromsgrove
Worcestershire
B60 4FG
Phone: ******* 880 521
Fax: ******* 575 194
Web: www.tapsuk.com
Classification: Wholesale of household goods (other than musical instruments) not elsewhere classified
Wholesale of wood, construction materials and sanitary equipment
Wholesale of hardware, plumbing and heating equipment and supplies
Retail sale via mail order houses or via Internet
Bathroom and Kitchen plumbing goods supplier.

Date of experience: November 27, 2014
GB
1 review
6 helpful votes
Follow Martyn L.
Unfollow Martyn L.
Send Message
Share Review
Report Review

Ordered sink on 1st Oct for a delivery of 9th Oct. After waiting in all day, sink didn't turn up. Still waiting for delivery. They charge a minimum £1.53/min to ring up to complain. They take your order and your money for goods they don't have. In process of trying to recover money via credit card company. Do not waste your money ordering from this site!

Date of experience: October 18, 2013
GB
1 review
2 helpful votes
Follow Alfonso F.
Unfollow Alfonso F.
Send Message
Share Review
Report Review

Ordered as best price for item that I could find. Very pleased with transaction. Carriage process was quick and efficient.

Date of experience: January 15, 2013
GB
1 review
1 helpful vote
Follow Harrison S.
Unfollow Harrison S.
Send Message
Share Review
Report Review

Good website easy to navigate and plenty of product choice, very competitive prices, delivered on time and in perfect condition. In a word "excellent"

Date of experience: January 11, 2013
GB
1 review
1 helpful vote
Follow Amanda J.
Unfollow Amanda J.
Send Message
Share Review
Report Review

I had a very pleasant experience using Taps uk. The query I had was responded to very swiftly, the customer service of the staff was excellent and I received my product quickly. I would definitely recommend this company and it will be first place I will look for future purchases.

Date of experience: January 3, 2013
GB
1 review
1 helpful vote
Follow Ashley W.
Unfollow Ashley W.
Send Message
Share Review
Report Review

Very good price and delivery was really quick. They had sent the wrong riser rail. After one phone call they apologized and sent the correct one the following day.

Date of experience: January 1, 2013
GB
1 review
1 helpful vote
Follow Jenkins E.
Unfollow Jenkins E.
Send Message
Share Review
Report Review

Taps are excellent quality and at a very good price. Would recommend to others.

Date of experience: December 28, 2012
GB
1 review
3 helpful votes
Follow Elizabeth R.
Unfollow Elizabeth R.
Send Message
Share Review
Report Review

Cost was also excellent when compared with other comparable sites.

Date of experience: October 31, 2012
Germany
1 review
9 helpful votes
Follow kelsey s.
Unfollow kelsey s.
Send Message
Share Review
Report Review

After looking all over internet i found the bath we where looking for on tapsuk.com, clicked add to basket, check out, and a few days latter it arrived all in relevant delivery times. Now fitted, and used :)

Date of experience: October 31, 2012
GB
1 review
4 helpful votes
Follow Theo O.
Unfollow Theo O.
Send Message
Share Review
Report Review

Would def use again, and will be telling others about the great service and value.

Date of experience: October 12, 2012
GB
1 review
1 helpful vote
Follow Joshua H.
Unfollow Joshua H.
Send Message
Share Review
Report Review

Everything worked well and the information was presented clearly so we knew what to expect.

Date of experience: October 12, 2012
Germany
1 review
1 helpful vote
Follow Adam R.
Unfollow Adam R.
Send Message
Share Review
Report Review

Ordered taps on the Thursday over the phone, Brian was very helpful, they were out of stock, but he managed to get the set of kitchen taps I wanted to me by the Monday.

Date of experience: October 9, 2012
Germany
1 review
1 helpful vote
Follow Lewis B.
Unfollow Lewis B.
Send Message
Share Review
Report Review

A good service that provided value for money Quick response and dispatch of product Good price, quick delivery. Fab

Date of experience: October 9, 2012
Germany
1 review
1 helpful vote
Follow Theo O.
Unfollow Theo O.
Send Message
Share Review
Report Review

Easy to navigate web site to find competitively priced product.

Date of experience: October 8, 2012
GB
1 review
13 helpful votes
Follow Matilda B.
Unfollow Matilda B.
Send Message
Share Review
Report Review

Spent a while trying to find a Caple tap and found this website. Never heard of it before but decided to give it a go and so glad we did. We now have a tap that works again and in a time frame much sooner than expected. Thank you!

Date of experience: October 8, 2012
Germany
1 review
2 helpful votes
Follow Faith A.
Unfollow Faith A.
Send Message
Share Review
Report Review

Probably the best delivery service I have ever received. The sink I purchased is fantastic and compared to other retailers offering the same item cheaper by up to £100!

Date of experience: October 8, 2012
Germany
1 review
2 helpful votes
Follow Florence B.
Unfollow Florence B.
Send Message
Share Review
Report Review

I inadvertently ordered the wrong colour but the delivery was caught in time and the order corrected very promptly without the slightest hint of criticism of my error. Delivery was exactly as promised.

Date of experience: October 8, 2012

About the business

Taps UK - Top quality, Great value bathroom and kitchen sinks and taps from leading brands including Rangemaster, Astracast, Astini, Franke.


tapsuk.com
Stoke Prior, England, United Kingdom