TackleDirect

I was shipped and charged for a duplicate order. It was a gift. They opened both boxes and were happy to receive all the items. How was I to say 'oh I didn't want to spend that much money on you '. So I was stuck. I will definitely think twice before I place another order.

The order took 2 weeks to create a shipping label. In the mean time I cancelled the order via email as there is no one taking calls in the entire company. No one responded. The order shipped anyway. I was forced to purchase the products else where because I needed it prior to leaving town for vacation.

The product I ordered took a little while to get here because it was out of stock at the time which means I had to wait a while for it to be back in stock. My order arrived as described on the website and was undamaged upon delivery.

The cart experience could stand improvement. The +/- system is glitchy and skips from 1 to 3 to 5 while trying to add items. Skips right over 2 and 4. Also when you try to go back to select a different color of the same lure it's confusing and requires starting all over from scratch. Still love the site, just trying to leave feedback!

Tackle direct is great store. I've bought several things from them and delivery is quick and dependable. I once received the wrong item because of a listing error and they were very gracious in correcting the error very efficiently and quickly. TackllDirect is a great company with which to order all your fishing needs.

Original item ordered was out of stock. Spoke with customer service and they walked me through the product line and helped me pick a different model. The model they picked was actually better suited for my needs!

Products are of great quality at a reasonable price. I have 2 of the boating bags that I use for foul weather gear and PFD's as well as smaller items. Very convenient to keep necessities organized prior to and after a day on the boat.

It was a great experience. If I remember correctly, there were some limitations in color when I ordered the product, as in TackleDirect was out of a color or two. That would be my only complaint. Thank you

I ordered 2 squad minnows said available. I received 1. Yes I was refunded for the other 1. But know your inventory this lure is tough to find in the color I wanted. I believe jackal discontinued this lure, so I was very disappointed when I could only get one

I bought the hooks of mustad company with code *******, it really has a great shape, but there is no resistance on the products quality. About after a day of fishing they are completely destroyed and useless.
Also the delivery company has really high charges.

Always satisfied with the quality of product and the service.Keep up the good work and stay safe.I received order******* promptly as always.product was as described. Thanks again for your prompt service and customer concern under these trying times.

They usually have a quick delivery time and sturdy packaging for rods. The only problem I've had is some items that are listed as in stock aren't really in stock, and the wait can be a bit long in those cases. Overall a great company.

Service was polite, but couldn't provide any assistance as to the location of my rod except USPS has it and they are slower with rod packages for some reason. Rod was finally delivered and special tube was even busted in the middle. Rod appears to be unharmed though.

I was very happy with the price for the cups that I bought I just haven't had time to order some fishing stuff but I will and me and my friends we all used tackle direct you guys have great prices fabulous customer service thank you

I am quite happy with the items i bought and the easy online order system. Its not my first order from tackle direct.i have bought quite a few items from tackle direct and so far have had no complaints on products and delivery. Look forward to place an order soon.
Thank you

Guys need to get better on your shipping. I ordered a real has not shipped I sent an email to get an ETA no response. I know Corona slowed everything up but communication is key. I have a fishing trip coming up and no reel!

Haven't had the chance to use my reels yet buy they look great. We will let you know if we experience any issues very soon. On our way to test out off shore in Puerto Viejo de Talamanca in Costa Rica in 2 weeks. Thanks for speedy shipping however!