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Studybay

Overview

Studybay has a rating of 3.6 stars from 805 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Studybay most frequently mention timely manner, due date and full time. Studybay ranks 4th among Freelancing sites.

service
138
value
49
shipping
23
returns
26
quality
358
This company does not typically respond to reviews

Instant Feedback

2,249 reviews
How would you rate Studybay?
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Virginia
1 review
0 helpful votes
Follow Jae J.
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Dissatisfied!
September 19, 2024

I do not recommend at all. The writer was not paying attention to the details you wanted them to follow. The results turned out to have detectable AI pattern. It turned out that I will have to just do it myself. Waste of money. The customer service also has no help!

Do not use studybay!

Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 8, 2024
Sophie G. Studybay Rep
7 months ago

Hi Jae! I'm really concerned to hear about the issues you've encountered with your order. It's important to us that our service meets the high standards we set, and it sounds like we missed the mark this time. To help us resolve this promptly, could you please send your email or Studybay ID to our support team? We want to ensure this matter is looked into thoroughly and addressed as quickly as possible.

Thank you for bringing this to our attention, and we're here to help!

Washington
1 review
0 helpful votes
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First and last time
October 11, 2024

I gave my document just for double check before submission ( I've already done the report) just wanted a fresh eye to see if I could improve on it
Also ask to move some stuff to annex because of the word counting thing
I received the report literally nothing was changed
More words were added which made it worse
The ( mentor) refused to proceed the refund unless i change my reason of the refund request
All bad service and asked me to not write him a review or else he wont proceed the refund

Date of experience: October 1, 2024
Washington
1 review
0 helpful votes
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Very Fraudulent
March 22, 2023

These bastards charged me twice and stole my 115 for the rest of my project. I have the screenshots from my bank account and still had to end up doing the damn work myself. No matter what even if you get a bad grade it's cheaper to do the work yourself. Stay away from these damn crooks.

Date of experience: February 20, 2023
Sophie G. Studybay Rep
over a year old

Hi there! I'm so sorry you felt that way :( Please send your details to support@studybay.com, we're there 24/7 to try and help you out! If you've had any extra funds charged from your credit card, we'll gladly refund the amount within the next 24 hours.

Tennessee
1 review
0 helpful votes
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Expensive service fee
October 10, 2023

I've been using this site since 2016 great writer and have a great time using it but these service fees are getting out of hand! Don't get any type of credit or anything for being loyal to you all. I spend $50 on services charged for 3 assignments like it's crazy.

Date of experience: September 9, 2023
Sophie G. Studybay Rep
over a year old

Hi Arne! We apologize if the price seemed a bit steep, but rest assured, the quality and value you'll receive are truly unmatched!

GB
1 review
0 helpful votes
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Amazing site, great writers - super helpful. Would highly recommend! Every aspect of my request was met and in some instances exceeded. Not only are the writers professionals but are genuine humans who listen to your needs.

Date of experience: August 5, 2018
Minnesota
1 review
0 helpful votes
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Life saver!
October 6, 2019

I love studybay! Such a life saver for someone like me who has 2 baby toddlers. All my assignments were 500 word essays and everyone I've worked with follows my directions very well and delivers high-quality work!

Date of experience: October 4, 2019
Florida
1 review
0 helpful votes
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Studybay Assignments
April 21, 2020

I had 3 assignments completed by 2 different experts on Studybay and the expectations that they provided me was well above what I had in mind. I highly suggest this site to anyone who may need an extra helping hand with any of their projects.

Date of experience: April 20, 2020
Nia B. Studybay Rep
over a year old

Thank you for your great review, Lauren! We are always thrilled to help!

Best,
Studybay Team

Canada
1 review
0 helpful votes
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Great Service but Pricy
January 30, 2024

I have my work completed by Winnie R she's amazing and gets work done well. I do notice that you have to go over it and adjust a few things but every work requires that. The only main downside is the cost. I work with canadian dollars as well so it that just adds to it. Most of my papers (about 5-6 each semester) are 2000 words and for the end price to be $180 CAD is too much. I'm looking at spending $1000 on assignments alone. I am a student as well so I genuinely don't have that kind of money. I think if studybay as a company wants to attract more users they should make the prices more affordable. I bet you'd collect all enrolled students in no time.

Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 30, 2024
Sophie G. Studybay Rep
over a year old

Thank you for the feedback, Laya! We are glad we could help you out :) Our goal is to keep our customers happy by maintaining high quality, so we try to keep our prices reasonable. We review our pricing from time to time though, so we'll take your comment into account!

Washington
1 review
0 helpful votes
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ROUGH BEGINNING
September 9, 2023

I had 3 different people give me a bid and when i selected them they raised the bid everytime. One woman raised her bid from $64 to $264. Soon as i spoke with them, even though all the information was on the project initially, nothing changed. They under bid just to get my attention then bang. Super frustrating

Date of experience: August 10, 2023
District of Columbia
1 review
0 helpful votes
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Psychology paper
September 27, 2024

She was great to work with and helped me when I was in a crunch. Great communication throughout the process too! Will use her again! Thank you.

Date of experience: September 17, 2024
Mexico
1 review
0 helpful votes
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Use it!
October 23, 2024

Super easy and came through. Great communication! Will use again

Date of experience: October 13, 2024
Arizona
1 review
0 helpful votes
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Loma Linda's personal questions
August 6, 2024

The material did not flow well. It was not well written either and some of the material written was not true.

Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 27, 2024
Sophie G. Studybay Rep
7 months ago

Hi there! It's concerning to hear that the paper didn't reflect the quality you expected, especially with issues around the material's accuracy and coherence. We take such feedback seriously as we strive for excellence in every piece. Could you forward your email or Studybay ID to our support team so we can address this directly and ensure a thorough review of your case?

Florida
2 reviews
0 helpful votes
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Awesome site
August 25, 2024

Fast turn around time and well written paper. Very professional and efficient writer.

Date of experience: August 14, 2024
Florida
1 review
0 helpful votes
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Quick project
September 26, 2024

She was fast and amazing and includes the references thank you so much

Date of experience: September 15, 2024
Virginia
1 review
0 helpful votes
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Dissatisfied
August 8, 2024

After I received my paper I was extremely dissatisfied on how it turned out. I decided not to use the paper and ended up doing it myself. I requested a refund since I didn't use it and my refund was denied. Even after i told them I'll provide proof the paper wasn't used.

Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 28, 2024
Sophie G. Studybay Rep
7 months ago

Hi Sophia! I'm truly sorry to hear about your dissatisfaction with the paper and the subsequent issues with the refund process. It's important to us that our clients feel valued and fairly treated. Could you please provide your email or Studybay ID to our support team? We want to review your case thoroughly and ensure that all your concerns are addressed. Providing proof that the paper wasn't used is an important detail, and we appreciate your willingness to share that with us.

Virginia
1 review
0 helpful votes
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Outstanding
August 19, 2024
Updated review

My experience was a very positive experience and the process was easy.

Date of experience: August 9, 2024

I really enjoy this platform and how it works
November 28, 2023
Previous review

I really enjoy this platform and how it works.

Date of experience: November 28, 2023
Wyoming
1 review
0 helpful votes
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Fast, easy, efficient
July 1, 2024

Such a great help when you're in a pinch. All requirements were met, only had to edit work slightly to sound more like me/reflect my writing level and style, work was done in a timely manner and I got it before the deadline, professionals were willing to help and were very understanding. Only drawback is the price sometimes, but I think the price goes up the shorter the deadline/sooner you need it to be done. Overall, not bad. I would recommend this to anyone who needs it. It is worth the money.

Date of experience: June 21, 2024
Canada
1 review
0 helpful votes
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Great!
June 5, 2024

It was great! But I didn't know how to pick the right deadline. I wanted only one file for a shorter deadline and not the entire document. I had to put a shorter deadline and my expert charged more because of that. After that, I created another request and the price offered for more than 5 experts was $50 cheaper. I asked my expert if I could get I discount but she said I couldn't at that point. I wish support could review these type of situation and reimburse customers if necessary. I feel like I have lost $50 dollars.

Date of experience: May 25, 2024
Kansas
2 reviews
0 helpful votes
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Safe and quick
July 29, 2024

I'm thankful payments are manage through the platform and not directly with the experts.

Also, any writer will respond so quickly, I am very thankful for that too.

Date of experience: July 19, 2024
Illinois
1 review
0 helpful votes
Follow Farida S.
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Send numerous messages but no one replied. Their email *******@studbay.com is also full, no message could be delivered. Don't get me started on the phone, why provide a phone number if you never pick calls?

Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 11, 2022
Sophie G. Studybay Rep
over a year old

Hi Farida! I'm so sorry you've had such an experience with our Customer service... We actually had some issues with our mailbox for not longer than a day last week, and it's all sorted out now! As for the phone number, our team has been receiving a lot of phone calls lately, so you might have to hold a bit:(
Please feel welcome to contact us if you have any concerns! :)