Overview
Stauer has a rating of 3.1 stars from 268 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stauer most frequently mention high quality and many compliments. Stauer ranks 7th among Watch sites.
Instant Feedback
I questioned their policy on discounts and being 82 years young, didn't fully accept the response. After questioning the wording they responded with the kind of customer service you would expect from a distinguished firm. I applaud their customer service team and recommend them.
My husband ordered a gift on 12/27/24. After placing the order we received an email stating the item was backordered & would ship soon. Here we are in February 2025 & item is still on backorder. We have emailed customer service multiple times & no one responds to us. This company is very unprofessional & deceiving. We are extremely disappointed.
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We’re getting the better deal and we pass the savings on to you. Because at the end of the day, true value comes from leaving $1,600 in your bank account and still being able to own one of nature’s most fascinating gems.
Stauer is where you go to honor the triumphs of living. Honoring milestones or celebrating the joy and beauty of the love of your life. It’s the story of history, art, science, of man’s fascination with the beauty of nature. We don’t overcharge you for a little blue box; instead we will take you on the romantic journey of a lifetime.
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- Burnsville, MN, United States
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Business History
In 2002 our CEO purchased a $1,700 blue topaz and sterling silver bracelet for his wife for their anniversary from one of the most famous jewelers out there. It was nice. But $1,700? What gives?
On a trip to Bali and he asked a local jeweler if he could make me the same bracelet. And he thought why not go out all out, so he asked him to make a few improvements on the original. The jeweler delivered. But it was the price that struck him the most-$60! Almost 97% less than what our CEO paid. That’s where the idea for Stauer was born.
We started Stauer to revolutionize the jewelry industry.
Every time we get an amazing price on emeralds, rubies and other precious and semi-precious stones and see the same stones in jewelry stores priced 5 times higher we validate our theory: that the rarest and most exotic beauties are much better priced than the big brands have made you come to believe.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members