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StartEngine

How would you rate StartEngine?
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Massachusetts
1 review
1 helpful vote
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Private Investments
August 15, 2020

Making investments in private companies is easy for all investors. Many great businesses are brought into the platform for funding. Every company placed on their platform are definitely worth investing in.

Date of experience: August 14, 2020
Pennsylvania
1 review
3 helpful votes
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Wasted $8k
January 10, 2024

I have invested in a number of start engine companies. One of them went public (knightscope). I have no idea how to convert what I invested into actual shares in my Charles Schwab account and no one will reply to me! Terrible waste of money. Don't do it!

Date of experience: January 10, 2024
StartEngine T. StartEngine Rep
over a year old

Hi Emily,

Thank you for providing your valuable feedback. First, I apologize that you did not receive the level of service expected.

I would be happy to provide you with more information here. Typically, brokerages do not hold private securities.

StartEngine provides investors an opportunity to invest in early-stage start-ups. What this means is that you are often investing in early-stage companies. Investments in these types of companies are risky by their nature, and many often fail without any element of fraud or misconduct.

As we try to remind you in various places throughout the website, including in the educational materials which all users agree to when creating an account, the universal website footer, and every investment agreement used in conjunction with any offering on our platform, these investments are speculative, illiquid, and involve a high degree of risk including the possible loss of your entire investment.

Even if a company is successful, it takes some time, often years, before an investor can have an opportunity to realize any returns on these types of investments. While we wish all the companies who raise our platform the best of success, we also encourage investors to remember when making any investments through the platform that all investments are speculative, illiquid, and involve a high degree of risk including the possible loss of your entire investment, and to take this risk under consideration and invest responsibly.

Please allow us to answer any other questions and concerns directly by reaching out to us at contact@startengine.com.

Again, we appreciate your feedback and would love the opportunity to address any further concerns with the level of service you deserve.

-StartEngine Support

Michigan
1 review
12 helpful votes
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Scam and poorly managed
August 17, 2023

Invested in a company in 2020 and have been waiting 3 years for them to go public. This is okay, because I believed in the company and leadership initially. The company was set to go public August 11th through a merger. I was not notified about my shares until August 12th. A full day after the company had become publicly traded. Then I was notified that it would take 2-3 days for the transfer from the stock transfer company to my actual brokerage.

This compounded the problem. As a result, I found myself unable to exit my position even though the stock's value had already dropped over 50% within the first day of trading.

Start engine refuses to make it right and says that it is out of their control since it's a publicly traded instrument.

Basically they gave the founders time to exit and left all of the seed investors holding a bag. Don't do business with this scam of a company.

Date of experience: August 17, 2023
Nevada
1 review
5 helpful votes
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I bought some shares over a year ago and when I decided to sell it back I got a run around response as follows:

"We intend for StartEngine shares to be quoted on our Secondary platform following the close of our next campaign, though we do not have a clear date for when this will happen. We will notify all of our investors when trading is available in the future."

They are discussing a mysterious Secondary Platform that nobody knows what, how and when it will be available, This is their excuse in holding your money indefinitely. What kind of investment company who does not even know when and how their investors can recoup or retrieve their investments. The reason does not even makes sense as to the relationship between their initial offering and their Secondary platform which is the excuse they use for you to wait indefinitely to cash out.

Date of experience: August 3, 2022
StartEngine T. StartEngine Rep
over a year old

Apologies for the issues you encountered. Your shares of StartEngine are able to be sold via our Secondary trading platform. However, as we previously stated, StartEngine is currently conducting its Regulation A+ offering, and SEC regulations require that trading be temporarily closed. No orders can be placed during this time period. Trading will resume on StartEngine Secondary after the current offering has closed. StartEngine's secondary marketplace, which allows you to buy / sell shares directly through our platform, is live and can be accessed at: secondary.startengine.com. For more a more detailed response relating to your account, please contact our Help Desk directly at: contact@startengine.com

Massachusetts
1 review
2 helpful votes
Follow Rik M.
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I have invested in 15 companies on the StartEngine platform. Back when I knew nothing about startup or private equity investing, StartEngine was my go-to platform to find the best opportunities with the best due diligence information for investors to make an educated decision about whether to invest in a company or not. I believe in the platform so much that I became an investor myself in StartEngine. I have never experienced any issues with the website, and their customer support has always been top notch whenever I reached out to them. I have recommended many friends and family to StartEngine to build their private equity portfolios. I honestly cannot say enough good things about what StartEngine is doing to help startups raise capital and investors build a strong portfolio.

Date of experience: August 13, 2020
Washington
1 review
3 helpful votes
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Nine months ago I decided to become an Angel Investor to some of the most exciting startup companies I've ever seen. The world is changing no question about it. The most exciting part of this change is how companies "DO" business not just what they produce. When crowd funding became a "thing" and angel investing available to the general public, I hopped on board. Searching through various CF platforms I finally came across StartEngine. Start Engine offered me the ease and comfort I was looking for in a CF website. The ease of navigation and layout of the "dashboard" are unsurpassed. Now with Kevin O'Leary on board as a spokesperson I am now 110% confident this company was the right choice for my investing needs.

Date of experience: August 15, 2020
Texas
2 reviews
4 helpful votes
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I've always wanted to get into Crowdfunding but never had the income to qualify. In the past I had my investments managed by my current employer at that time. StartEngine has given me the opportunity to invest in multiple startups in a very easy, efficient, affordable manner. My ultimate goal is to have a portfolio of 40-50 startups the majority of which will originate through StartEngine.

Date of experience: August 14, 2020
Florida
1 review
12 helpful votes
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As a accredited investor I have the opportunity to invest where the average person can not. Having said that I like investing on this platform much better as it allows me to invest in many companies without the normally $10,0000 minimum investment. I invest in many more companies with a much less initial investment thus spreading the risk over a greater base of companies. It is the only way I invest in startup now.

Date of experience: August 13, 2020
Japan
1 review
11 helpful votes
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I have been told that I need to provide further information regarding 2 investments.
Fine, I tried but the link in the email took me to the StartEngine website where I was told that no further information was required.
The emails kept coming so I tried emailing the *******@startengine.com email address. I've sent about 20 emails as of July 7th 2021 and have yet to receive a reply. The emails from THEM, however, are daily.
I've never encountered such atrocious customer service.

Edit: finally after sending 50+ emails to as many addresses I could find I have been refunded.

Date of experience: July 7, 2021
New York
1 review
4 helpful votes
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If you invest in startengine itself, kiss your money goodbye! Take them seriously when they describe the investment as illiquid. To me, It is like I contributed to Howard Marks's piggy bank and I will be dead long before he cracks it open. Some lessons in life are free and some lessons cost $ 5000. Investing in Startengine cost me 5000 that I don't expect to ever see back. Take notice that most questions posed to the web to research StartEngine return positive answers provided by startengine. Not a lot of independent research. Check out the overwhelming number of bad reviews on the Better Businesse Bureau web site. That should inform a potential investor to run away and look for a regular stock opportunity to invest in.

Date of experience: August 29, 2023
Illinois
1 review
1 helpful vote
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Garbage
April 15, 2023

Yeah, startengine is garbage. The law needs to lock them up for scamming innocent people. I have invested in 2 companies that i haven't heard anything from since the day I made the purchase in 2020. Now we're in 2023 and still no communication on how the companies are doing or anything and my money is stuck. Unless you want to invest, you won't hear anything from no one. This is scamming at its finest. Kevin O'Leary has to be looking over his shoulder every minute because I know he knows for sure that the feds are coming for him. Zero

Date of experience: April 15, 2023
StartEngine T. StartEngine Rep
over a year old

Hi Balmyr. We are sorry to hear you feel this way! StartEngine Capital facilitates offerings of securities by start-up companies. As we point out many times in our educational materials, (and reference on the campaign page for the company you invested in), start-up companies are risky by their nature. Many of them fail without there being any element of fraud or misconduct; it is the nature of this kind of investment. If you have further questions or concerns please feel free to reach out to us at contact@startengine.com. Thank you!

Kansas
1 review
2 helpful votes
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I have been an active investor on start engine platform. I have invested in over 50 companies. There is a good selectionIt is very easy to navigate the investment document, as long as the rules are followed. It is one of my favorite platforms.
The staff is readily available to answer any questions. I would definitely recommend StartEngine as one safe site for start up investments. All investors need to understand that there are risks involved in investing on some startups, so one needs to invest an amount that you are willing to lose. I have had no problems what so ever with refunds if I cancelled an investment within the specified date.

Date of experience: August 13, 2020
California
1 review
5 helpful votes
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I was a member of start engine for about 3 years. I liked the way the provide detailed information about a venture and what are they upto and their track record and also the risks associated with a startup. So, it will help anyone to know the details of the company and where they stand.

I like the comments section as people put a lot of questions on the financial, projects etc., and the owner or the CEO of the company promptly responses with detailed information. So it will help us decide whether that company suites to your portfolio.

The website has tremendously improved with lots of features. I wish startengine all the best :)

Date of experience: August 13, 2020
New Jersey
1 review
2 helpful votes
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Easy to invest
August 14, 2020

StartEngine it's very easy to invest. U just have to know little be, some company's that asking for money in StartEngine have not to do with the website. StartEngine it's kind a middle man between you and company that u are investing. Some people not sure if are stupid or just pretending to be one. Lol people if u want invested start engine it's safe and easy but read more they have everything there expoliam how works don't be afraid to ask question before any investment they are put fast in reply ur question. I being using start engine over a year now and out happy so far, some deals never going to find any place or next decade like company called PISTOL... check that out...

Date of experience: August 13, 2020
California
1 review
22 helpful votes
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Terrible investor service and relations. Do not address the direct questions asked and you are unable to respond to them. For me, I had them cash my check for a period of over 2 weeks and they had no response of reply as to what was happening. I had to continue to badger them in order for them to coordinate completing the transaction.

Date of experience: February 12, 2021
StartEngine T. StartEngine Rep
over a year old

Hi Irving,

StartEngine in general accepts payment via card, ACH, and wire. It does take some time for investments to be closed on by companies once the funds arrive in escrow. It sound like you have a unique situation so I will have the team circle back to you and give you an update. Apologies for any inconvenience.

Best, The StartEngine Team

California
1 review
10 helpful votes
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No contact
September 29, 2020

I sent $520 via credit card on Tuesday.
The CC company stalled the purchase and wanted a confirmation from their fraud departent, so I called and ok'd the charge.
The next day I got an auto email from SE saying that my charge didn't go thru and to do it again, so I did.
The next day I got an auto email from SE saying that I had $1040 pending purchase. I called and got a recording telling me to email them, and I did.
I heard nothing.
I sent two other emails, each more urgent... heard nothing.
So, NOW I'm getting this sinking feeling... did I just get ripped off?
On Tuesday of the next week I notified the CC company that I had been ripped off and they're trying to get my money back.
It is either gross incompetence, or outright fraud... but there is SOMETHING wrong with this company.

Date of experience: September 29, 2020
Georgia
1 review
5 helpful votes
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Ponzi Scheme
January 6, 2023

Signed up, was excited about the Legion M offer. Purchased the shares, and received an "account needs validation" message. Uploaded my proof of ID, but now the system says there is a problem with my account and to contact customer support. No customer support number to call, auto reply from the support email states to give them up to 72 hours (outside my payment protection of 48 hours). This group has literally stolen my money, and is preventing me from reversing the transaction, and has failed to respond. Ponzi scheme? All the "real person" reviews on this group is negative... the only positive reviews are from sponsored publications. Avoid StartEngine at all costs, at some point they will get exposed, RIP my deposit.

Date of experience: January 6, 2023
New Mexico
1 review
4 helpful votes
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I was notified that I needed to confirm my investment the day after I had made it. I clicked the confirm icon and they proceeded to remove ANOTHER $5000.00 from my account. I have spent hours trying to resolve this issue but there is no response and there is NO phone number where you may reach a person

Date of experience: August 31, 2023
Indiana
1 review
7 helpful votes
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Easy to use. Great variety of options, with equally strong write-ups to make personal assessment of each opportunity offered, with regular updates on campaign progress and generally great proactive communication on the platform and offerings.

Date of experience: August 6, 2020
Georgia
1 review
0 helpful votes
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I have nothing but great things to say about Start engine. This site is used to crowdfund Fanbase and that's the only reason I needed. Find a start up and invest in the site. Either way you won't be disappointed!

Date of experience: October 29, 2022

Overview

StartEngine has a rating of 2.7 stars from 189 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with StartEngine most frequently mention customer service, phone number and email address. StartEngine ranks 2nd among Crowd Funding sites.

service
79
value
74
shipping
12
returns
16
quality
69
This company responds to reviews on average within 1 day