Staples

I ordered masks that I need for the weekend. I ordered on Tuesday because it said one day delivery. Well that changed to two day. Well then it says it was delivered I told CS I was on my porch and there was no delivery. Well they could replace but I wouldn't reeceive it until Monday. Well that doesn't help. I asked for a refund and how disppointed I was with this. The answer was refund will be issued within 24 hours. Was there anything else she could help me with really no sorry or lets see if we can get replacement earlier. Nope no Staples for me

My fiance is an employee at Staples and has been there for sometime now and really like what she does. The GM that runs the store is a racist and he talks about his employees and also plays around with her schedule. We have huge bills to pay and giving somebody 40+ hours one week and then giving them 15 hours the next week because she called out SICK on one day SICK THROWING UP how dare you. Ive never seen this kind of job who treats other people the way that they do so unacceptable.

Service sucks, prices suck, products are scarce. And upper management? They're the cause of it all with their no care attitude. This company is getting run right into the ground

Basically I was lied to! I received an email saying my shipment would arrive between 2 dates. It never did! When I called they said it would arrive before 8 pm on the final day! It never did! I called again, my order wasn't processed! Then I received an email saying it was delivered the day before! What the f___! I called again and was told it was shipped by UPS and they would get in touch with me in 48 hrs! Whatever that was suppose to mean! Nothing after 48 hours. I have to go on line now because it's the weekend, and I'm told it won't be delivered for another week! What the f___! They lied to me on several occasions, false information! Would they treat a major business that way! Sta[ples you SUCK!

The order was placed quickly and on time! I recommend this store for permanent cooperation, it's nice to buy here, and normal prices, promotions, discounts and a wide range.

Some years ago the local newspaper had an article comparing the cost of an average "back to school" package from 10 different suppliers. Staples came out being the most expensive.

For something that looks like and operates like a box store it is very expensive.

When you check out there are endless delays by the obligatory request for the Staples reward card, or people filling out a new one, or updating their information.

The Staples reward card in my 20 years experience is a scam to get peoples personal information for the sales and marketing people. Out of at least $20,000 spent I never received a dime from this alleged Rewards card, despite several managers calling some private home office number directly.

There is a huge turnover in employees. Customer service has not been improved by the employees having earphones and mikes like old time telephone operators. It looks strange and means they are talking more to each other than helping you.

There are reviews that state the Staples web site is the worst designed they have ever seen. You go to the web site pre-sold to purchase a given item and they distract you and delay you. Get a rewards card, join a business club, sign up for mailings, are you interested in this similar product?

If you want a particular item and they are out of stock they try to turn it into a special order and have you pay in advance. This is unique. About 5 times this has happened. No other place in the world has the nerve. The others start by apologizing for being out of stock.

Staples has never failed me -- they always come through with the goods. Even better they give DAILY reports -- if you ask for a special product that takes a little "hunting" as I did. Personally, I would give Staples five GOLD STARS -- HAPPY NEW YEAR!