Stamps.com

I love Stamps.com. It been so long since I started using it, I can't even remember how long ago. I use it for personal & a non-profit charity. Working 21 hours a day, I never had time to go to the PO for stamps and now I don't drive any longer. I mostly use for regular stamps or int'l postage - haven't done any of the complicated stuff. I use net stamps and a scale for weight. Saves me time & stress. Once in a while I misprint, but Stamps.com always refunds promptly & lets me know it's done. Seldom had to call CS, but when I did they helped immediately & were always courteous.

Do your research before using. But, be sure to contact customer support. They had charged me around $300 for their free starter package. I dont know how free means charge me... Then for monthly charge, then a cancellation fee, and a fee for calling after business hours to talk to a supervisor. After demanding for a refund and suggesting that I may sue, I was quickly refunded 100% and my account was terminated. I called to confirm, and they had no record of my account ever being made and they had no idea who I was. I was however emailed transcripts of each phone call the following day. They are a tricky service and only good if you will need to buy postage several times per week. Customer service does their job of trying to keep you, but they are tricky when trying to cancel.

I have no transportation & i am disabled. I do high levels of letters weekly, so getting them mailed was a big problem & so was having the right amount of stamps. This is so easy! I dont have to try to find transportation. I can print stamps anytime. I can print envelopes, labels, return address labels all from my own home. I can choose from dozens of beautiful stamps, or use plain ones, or even print one on each letter. I can weigh each mail piece, ensuring i have the correct amount of postage on it. The labels make my mail look so professional! Help is at my fingertips. The customer service personal are so nice & friendly. I just love this whole service!

This company has HORRIBLE customer service. If you close your account they hold all your previous information hostage and you have to talk to someone from India to try to get any of the information back They don't tell you this so there is no way to download it BEFORE you close the account. They are expensive. Got to Pirate Ship the service is FREE.

I don't know what I ever did before I had Stamps.com. It is so convenient for me, saves me money AND time, LOTS of time. I appreciate being able to get all my postage for all my packages and letters in one place and not having to waste time at the Post Office. I have not had the need to contact customer service so I can't rate that part of the business. I appreciate the quick shipping when I need supplies as well. I will continue to use Stamps.com for my business AND personal postage needs.

One of the reasons I chose Stamps.com over other similar services was the ability to print custom stamps. There are so many (ridiculous) restrictions that I have not been able to use either my logo or a picture of my business. (It is a church!). I do not believe that a picture of my church is offensive to anyone. Stop your PC nonsense stamps.com

It seems if I don't email the stamps/endicia people and ask them to fix our rates after USPS updates, then we pay more until I do. The software looses it's dimensional discounts. Both Internationally and Domestically.

In contrast to the last postage provider of many years ago, the simplicity of Stamps.com is welcomed in a busy office. No heavy machinery to take to the USPS for refill & verify, no checks to send and wait for clearance, no expensive monthly fees! During our peak mailing season, we don't need to take our packages in to the USPS; we can do it all here: weighing packages, printing postage, sending to foreign
Addresses. And now, USPS comes to pick up!