business logo of Stamps.com

Stamps.com

How would you rate Stamps.com?
grey star
grey star
grey star
grey star
grey star
California
1 review
0 helpful votes
Follow Mitch L.
Unfollow Mitch L.
Send Message
Share Review
Report Review

A Fabulous Program
July 6, 2017

Stamps.com is wonderful. It's easy to use and saves both time and money when one doesn't have to trudge to the Post Office to make mailings. I give it 10 out of 10!

Date of experience: July 6, 2017
Illinois
1 review
0 helpful votes
Follow Daniel L.
Unfollow Daniel L.
Send Message
Share Review
Report Review

The star of stamps
March 15, 2018

This is so easy to use, the customer service staff are quick and eager to help. I love not having to run to the post office and stand in line to get something done.

Date of experience: March 15, 2018
Pennsylvania
1 review
0 helpful votes
Follow LT T.
Unfollow LT T.
Send Message
Share Review
Report Review

Love it!
July 7, 2017

Stamps.com is awesome to use. The system is very user-friendly and its so much fun (and easy) to do all of my mailings from home. Very grateful for Stamps.com :) Thank you!

Date of experience: July 6, 2017
Ryck M.
Colorado
1 review
1 helpful vote
Follow Ryck M.
Unfollow Ryck M.
Send Message
Share Review
Report Review

Rates when compared to others offering the same service, Stamps.com is more expensive to use - would use far more often if rates were reasonable - maybe too greedy...

Date of experience: December 10, 2019
Hawaii
1 review
0 helpful votes
Follow Michel R.
Unfollow Michel R.
Send Message
Share Review
Report Review

Great way to buy stamps
January 18, 2018

I do not have to go anywhere except in front of my computer to print the postage i need and they have all the necessary templates for posting and packaging.

Date of experience: January 18, 2018
Texas
1 review
0 helpful votes
Follow Marsha H.
Unfollow Marsha H.
Send Message
Share Review
Report Review

You are always prompt with answering the phone, very helpful and polite, and have always resolved any issues I've had over the years. Thank you - especially in the current times.

Date of experience: April 23, 2020
Florida
3 reviews
6 helpful votes
Follow Katherine T.
Unfollow Katherine T.
Send Message
Share Review
Report Review

You start out at stamps.com with a free trial, then after a month it's only $15/month. I swap books with other people (using swap.com) and instead of $3.21 per shipment (because of delivery conf) it's anywhere from $1.64 to $2.66, depending on how I package it, which INCLUDES Delivery Confirmation. That's a savings of up to $1.50 PER PACKAGE! That's a lot. Great prices, the software is the easiest thing in the world to download (even for the electronically challenged) and it puts a simple shipping icon on your desktop, they offer a FREE 5-lb. Weight scale that works with the stamps.com software (just plug it into the USB slot on your computer, put the package on and it will weigh it automatically), and other freebies (like 2 credits to your account for $10, stickers to print actual stamps right at home, free boxes of many sizes, etc.); additionally, you can print the postage for any package right onto plain paper at home, and if you accidentally print the item twice or decide not to use the label, they will refund the money to your account. You add funds directly from a credit card or bank account, and it tells you exactly how much you have left at all times, and how much each package will be including any changes. I RECOMMEND THIS TO EVERYONE!

Date of experience: April 24, 2012
California
1 review
0 helpful votes
Follow Russell M.
Unfollow Russell M.
Send Message
Share Review
Report Review

I have had no problems
January 18, 2018

They keep you well informed and have no problem downloading the stamps to the envelops. By having the stamps in your computer they are ready when you need them.

Date of experience: January 18, 2018
Maryland
2 reviews
0 helpful votes
Follow JA W.
Unfollow JA W.
Send Message
Share Review
Report Review

Super convenient!
January 18, 2018

As a solo practitioner, I appreciate the fact that I can prepare certified mail from the office. I rarely need to go to the PO anymore. That is a big time saver for me!

Date of experience: January 18, 2018
Pennsylvania
1 review
1 helpful vote
Follow Nancy M.
Unfollow Nancy M.
Send Message
Share Review
Report Review

Excellent
March 15, 2018

Easy and reliable. When working properly pick up and delivery is good.It beats using ups or fedx. They are much more expensive and not reliable and also do not supply boxes etc for priority mail.

Date of experience: March 15, 2018
California
1 review
0 helpful votes
Follow Frank C.
Unfollow Frank C.
Send Message
Share Review
Report Review

This is one of the best offers for any business, save time and able to print your stamps and also receive a discount on the stamps. I would recommend this to any one.

Date of experience: March 15, 2018
Texas
1 review
1 helpful vote
Follow Michael D.
Unfollow Michael D.
Send Message
Share Review
Report Review

They sent me a trial offer to test "stamps.com" they not only did not give me the 9 stamps promised in my promotional offer, they charged me $1.00 for the one stamp i did print.

Date of experience: April 23, 2020
Florida
1 review
1 helpful vote
Follow Carla T.
Unfollow Carla T.
Send Message
Share Review
Report Review

I use this for stamps and packages occasionally. It should roll over my balance each month. It continues to delete any monies in my account and start over each month

Date of experience: January 25, 2019
Wisconsin
1 review
0 helpful votes
Follow TracyLea L.
Unfollow TracyLea L.
Send Message
Share Review
Report Review

I live in a rural place so if I did not have Stamps.com I would have to drive in to town to get postage costs to email to my customers... It would be impossible... And it's easy to use...

Date of experience: January 26, 2019
California
2 reviews
0 helpful votes
Follow Susana C.
Unfollow Susana C.
Send Message
Share Review
Report Review

Great product!
December 10, 2019

Although, I don't use Stamps.com like I use to, it's still great to have. Print stamps as I need them or need to send small packages, it's on standby. Just walk to mailbox and it's off.

Date of experience: December 10, 2019
Florida
1 review
0 helpful votes
Follow Lowa L.
Unfollow Lowa L.
Send Message
Share Review
Report Review

We ship a lot - it works great for within the US but for international shipping I wish there would be a way to save all the custom information as we ship the same products and I have to re-enter the same information again and again and again - eg save description, price, weight and HS code.

Date of experience: July 6, 2017
Oregon
1 review
1 helpful vote
Follow Patricia N.
Unfollow Patricia N.
Send Message
Share Review
Report Review

Printing problems--when the Printer icon pops up on the screen, showing a page of stamps being emitted form the printer, instead of actually printing the stamps, the icon flashes on and off.

Date of experience: January 23, 2019
Oregon
1 review
0 helpful votes
Follow Max J.
Unfollow Max J.
Send Message
Share Review
Report Review

No Savings
March 19, 2019

Unless you opt for a subscription, you can only send mail by Priority. If you opt for a subscription, you have to use it a lot to save any money in the long run.

Date of experience: March 19, 2019
California
1 review
3 helpful votes
Follow Misti J.
Unfollow Misti J.
Send Message
Share Review
Report Review

Inconsistent
December 10, 2019

Sometimes it works. Sometimes it doesn't. We've called for support and it works and then it doesn't again. We're throwing in the towel and cancelling our subscription.

Date of experience: December 10, 2019
New Jersey
1 review
0 helpful votes
Follow Debra G.
Unfollow Debra G.
Send Message
Share Review
Report Review

Best thing I've ever done! When other attorneys run short on postage, this is their first stop. So easy to sit at my desk and mail things all over the world.

Date of experience: March 15, 2018

Overview

Stamps.com has a rating of 3.5 stars from 311 reviews, indicating that most customers are generally satisfied with their purchases. Stamps.com ranks 1st among Stamps sites.

service
25
value
26
shipping
19
returns
13
quality
24