Spygear GadgetsReviews 384

I have never dealt with worse. The camera send was not compatible with my country power plugs. When this was pointed out, they blamed me and pointed me to an obscure pic as proof. When I asked for a refund I got no response to three seperate emails. I finally got one on forth attempt telling me I had four days to ship to the other side of the world or I would miss out. It cost me an additional $80 NZ to get it there on time. The refund I received was less the postage here, return postage and then they took an additional 15% of total item price as well. Shocking customer service, and they ripped me off. I am disgusted. How can they be in business. If I lived in the States, I would be visiting them to have a "friendly" word!

Like your site, good information on products. Need to add sensitivity information about cameras - at what distance are cameras activated by motion? Up to how many feet?

Instructions that came with it were outdated. After repeated attempts to get the camera working, I found a manual within the app that had correct instructions. I have not been able to make the 'pan' functions work; and instead of taking video I'm only getting snapshots (working in motion detection mode). This is my first 'spy' camera with app, so may be a learning curve, but I have found this to be a tedious setup.

The device I received was NOT what was advertised on your website. I specifically purchased the upgraded 1206 Protect bug finder because it had such a wide frequency range of 50 (Kilohertz)-12 Ghz.
Or so I thought.
The model I received was only
50(MHz) -12 GHz. No KHz range at all.
When I called about receiving the wrong model, I'm told 'sorry it was a 'typo'. NO, more like a $450.00 typo! A typo is when you misspell a word, not when it's advertised on your website 6 different times!
If you purchased a car online and they told you it had leather seats and when you received it you discovered it had cloth/fabric seats. When you call and they say, sorry it's a typo. How would you feel?