website thubmnail of SpeedyMags

SpeedyMagsReviews 116

4.3
How would you rate SpeedyMags?
grey star
grey star
grey star
grey star
grey star

SpeedyMags Reviews Summary

SpeedyMags has a rating of 4.3 stars from 116 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpeedyMags most frequently mention customer service and phone support. SpeedyMags ranks 2nd among Magazines sites.

service
38
value
38
shipping
33
returns
19
quality
31
Missouri
1 review
6 helpful votes
Follow Ludlow A.
Unfollow Ludlow A.
Send Message
Share Review
Report Review

I subscribed to a magazine through speedymags.com and became worried when, after 4 weeks, I had received nothing. No confirmation from publisher, no issues - nothing. I contacted speedymags by email and received a reply later that day saying "Subscriptions generally take anywhere from 6-8 weeks to begin arriving". Today, just short of 8 weeks from the day I ordered, I received my first issue; the label shows it is the first of my 1 year subscription. I was worried based upon the bad reviews others have left; but, in my case, I received a great price and the subscription started about when Speedymags customer service said it would. It would have been nice to receive something reassuring about the status during those 8 weeks.

Date of experience: December 5, 2015
Georgia
1 review
7 helpful votes
Follow Kurt L.
Unfollow Kurt L.
Send Message
Share Review
Report Review

I ordered a $35.00 Stamp magazine last year for my 85 year old father that lives out of state. I just received a renewal from Speedy Mags, but when I talked to my father he said he never received the magazine.
He also said he no longer wanted that magazine because he has access to it and would rather have a different one.
I contacted customer support and asked for either a refund or credit to another magazine and they said it went to him in digital form and "no refunds, we will just restart the stamp magazine subscription."
I told them that is not what I want but my emails are ignored.

Date of experience: November 9, 2015
Washington
1 review
7 helpful votes
Follow Kristen B.
Unfollow Kristen B.
Send Message
Share Review
Report Review

Purchased a 2-year subscription and received a one-year subscription. Voice mail full when I tried to call. No response to my emails. They must pocket half your money to make up for cheap prices. Highly unethical "business."

Date of experience: October 22, 2015
Maryland
1 review
8 helpful votes
Follow Jeff P.
Unfollow Jeff P.
Send Message
Share Review
Report Review

I ordered a 3 yr subscription to Psychology Today and received a 2 yr term. When calling the customer service, left many messages and no one calls back. It apparently is a shell company that never responds to complaints.

Date of experience: April 29, 2015
Arizona
1 review
9 helpful votes
Follow Seth N.
Unfollow Seth N.
Send Message
Share Review
Report Review

I ordered the magazine Psychology Today from the site on September 20. It's December 9 and I still haven't gotten my first issue. I've complained multiple times with no help or reason. Awful customer service and they won't give me a refund.

Date of experience: December 9, 2014
South Carolina
1 review
10 helpful votes
Follow Ryan N.
Unfollow Ryan N.
Send Message
Share Review
Report Review

BUYERS BEWARE!
September 18, 2014

BUYERS BEWARE! What it appears to me is all SpeedyMag does is take your money, go to the website of the magazine (which is what you should do for the best deal!), then either charge you more OR, base on these other reviews, give you less magazines than what you paid for. CHECK YOUR PRICES. A lot of there magazines are much more than what you pay on the magazine's website or even Amazon. I was looking up Fine Woodworking on Speedy Mag... they wanted nearly $50 a year! Fine Woodworking Website AND Amazon both have it for $35/yr so thats, a 50% price gouge! And what exactly is 'speedy' about there service? They don't send them out and they have no way to control it. I emailed them before posting this and they were too SLOW to respond.

Note: For fun, I checked a ton of other magazines on the site, and none of them were at a discounted rate. Most were the same price, but several where much more. AVOID!

Date of experience: September 18, 2014
Illinois
1 review
10 helpful votes
Follow MICHAEL J.
Unfollow MICHAEL J.
Send Message
Share Review
Report Review

Service is a joke speedy may $#*! ordered a magazine in june this year three emails later and two more weeks no magazine. Don't order from speedymags. Service is a big f__cking joke. The BBB should close them down..

Date of experience: August 30, 2014
Arkansas
1 review
10 helpful votes
Follow Linda L.
Unfollow Linda L.
Send Message
Share Review
Report Review

I ordered a two year subscription for my daughter as a Christmas gift, Dec. 2013. I've contacted SpeedyMags several times, by phone and Email. They always have an excuse, the order didn't go through, the publisher is at fault, etc. No magazines received, they are crooks DON'T ORDER FROM THEM EVER!

Date of experience: July 31, 2014
Virginia
1 review
9 helpful votes
Follow Manuel G.
Unfollow Manuel G.
Send Message
Share Review
Report Review

Paid for 3 years of a magazine. Only received 1 year. On five subsequent calls Speedymags promised me that it would be fixed and it never was. They are a bunch of liars and their service is a scam. NOT RECOMMENDED AT ALL.

Date of experience: April 15, 2014
Texas
1 review
8 helpful votes
Follow rosa g.
Unfollow rosa g.
Send Message
Share Review
Report Review

Do not use this service
December 10, 2013

Do not use this service. They are liars and cheats. Will not refund your money even if you haven't received an issue.

Date of experience: December 10, 2013
Israel
1 review
2 helpful votes
Follow Jake A.
Unfollow Jake A.
Send Message
Share Review
Report Review

Wow that was so not my experience. They got me all 3 mags ordered within a few weeks of ordering... id for sure recommend

Date of experience: September 10, 2012
Washington
4 reviews
7 helpful votes
Follow Pissed o.
Unfollow Pissed o.
Send Message
Share Review
Report Review

Awful, awful company. I ordered a one year subscription to msdn magazine 4 months ago and up to now haven't been sent even a single magazine. I tried contacting the company via phone and got voicemail. I left a message over the phone as well ad through their online form and have gotten no reply. I swear I've had better luck with scam artists, at least they keep in contact in order to keep the scam going. You might have guessed by now that I haven't gotten my money back since i can't even reach the company. Take your money elsewhere. Don't let the same happen to you.

Date of experience: May 27, 2011
New York
1 review
8 helpful votes
Follow bj f.
Unfollow bj f.
Send Message
Share Review
Report Review

LYING, & REFUSAL TO CREDIT MY ACCT. - BE VERY CAREFUL WHEN ORDERING MAGAZINES ONLINE. THEY MISLEAD JUST TO GET YOUR MONEY. I ordered a magazine from this website 9 weeks ago (12/24/09). They said I should receive my magazines in 6-10 weeks. I finally called the magazine company and they said I wouldn't receive the first issue until 3/23/09, which brings it to a full 13 weeks. I tried to cancel the order but they gave me the run around. I'm going to dispute it with my credit card company to see if they can help. THIS IS A RIDICULOUS AMOUNT OF TIME TO HAVE TO WAIT FOR A MAGAZINE! -- 3 MONTHS -- I'M SO TIRED OF COMPANIES MAKING ALL THE RULES AND TAKING MY MONEY AND IT'S A HASSLE TO GET ANYTHING RESOLVED. MAY AS WELL GO TO THE MALL WHERE YOU CAN STILL RETURN SOMETHING WHEN NECESSARY.

Date of experience: February 26, 2009