I was very impressed about the detailed information on the product that I ordered
For cellulite because it made me feel like I was purchasing a product that will actually help with my battle against cellulite.
I was very impressed about the detailed information on the product that I ordered
For cellulite because it made me feel like I was purchasing a product that will actually help with my battle against cellulite.
Even though the post office returned the package by mistake, I am glad that the staff at Solvaderm resolved the issue by redelivering the package to another address for $15.00. I like the way the product makes my skin feel.
So far so good! I am going for my 3rd microdermabrasion facial in two weeks from Sharalton because she is THAT great. My complexion is more even and brighter than before. She even threaded my eyebrows which are so neat and polished now. So far he gets a solid 5!
I've enjoyed Solvaderm for several years. Great product and service. 100 words? One hundred words! I've enjoyed Solvaderm for several years. Great product and service. 100 words? One hundred words! I've enjoyed Solvaderm for several years. Great product and service. 100 words? One hundred words! I've enjoyed Solvaderm for several years. GrI've enjoyed Solvaderm for several years. Great product and service. 100 words? One hundred words! Eat product and service. 100 words? One hundred words! I've enjoyed Solvaderm for several years. Great product and service. 100 words? One hundred words! I've enjoyed Solvaderm for several years. Great product and service. 100 words? One hundred words!
Ordered by phone. Sales Rep was knowledgeable and efficient. My order was professionally expedited without additional sales pitch to purchase more.
Others should take a page out of that book.
I love these products.! I've seen a reduction in wrinkles around my eyes. If you could recommend a product for bags under your eyes that would be helpful.
I've been ordering this product for years. I ordered 25(!) days ago. Finally got it today. Called the company 5 times. Very hard to get ahold of a real person. They sent it first to Hawaii and then to New Hamshire. I am in Oregon! What a screw up. No one apologized, no one offered a discount! Great product, terrible customer service.
I just received my order and it had a free sample missing. It was a big deal for me, because I was trying to figure out, if that product would work for me or not to see, if I should buy it in the next order. They do not contact you and just send your order with half items. After I contacted their customers service, their answer was: we ran out because of covid-19, thank you for understanding. I do not understand, maybe I would, if you guys would contact me before you mail my package, so I can make a decision to keep my order or to cancel. Bad customer service and misrepresentation of what you get.
When you can't reach a company and when there is a problem it does not matter how good the product is... if you can't pump it out of the container. I TRIED CALLING THE COMPANY. The phone number they give *******468 does not get answered and I am really tired of the shoddy customer service. I am sure you have my phone # you can call me now or I'll put it in the hands of American Express and be done with you. The pump does not work and there is no way to open container
Bought the anti-aging pack around mid April this year. I tried inquiring about the package since 3 weeks now and no response. So far I haven't seen any improvement. I'm getting sick of the wait as 60 days return period is approaching fast!
Love this sunscreen moisturizer. It is the best I have used. However, I do not like the new packaging with the pop up amount coming out. It doesn't last as long and I think you short the bottle of product. Change back to the old bottle.
I always get my order quickly and love free shipping. I would love to see a customer appreciation deal! Too many companies give great deals to NEW customers but totally overlook and take for granted the return buyers. Solvaderm could omit the cutesy container and offer the return customer a great discount. Maybe just use the inside cylinder to save money.
Dear Patricia,
Thank you for your remarks.
If we are able to implement any changes, it will come because of the types of constructive comments that you provided.
We value your business and look forward to servicing your next order. You can also order individual products and create a bundle. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. Should you need assistance in ordering, you can call us at 1-888-211-8468.
Regards,
IHealth Fulfillment
I have bought many products - and don't see a difference between the anti wrinkle cream and the neck and chest cream. I am also unsure which products apply first - there should be more info on this. I do love some products -
Customer service was not up to par for recent order. Disappointed in what previously been superb. Your customer service phone rep treated me like I was "cheap" wanting accuracy in your advertised offer.
I used this product for 30 days as directed. There's absolutely no change at all on my face. I feel like I just wasted my money for an expensive product that didn't work.
I bought 2 of them. Used them religiously but it didnt make any change in neck lines. The product is expensive and my sense is that there are no real properties in there that help anti aging. I bought aesop products which are much higher quality and more effective.
I found out about solvaderm while shopping online for cosmetics, and was ultimately sold by the satisfaction guarantee. Even after reading great reviews and seeing that the products are award winning and backed by scientific research, i wanted to know that if it didnt work for me, i would not be at risk of losing what i had invested. I have yet to see the results of the products I purchased as it has only been one week since receiving my order but so far i am happy with my purchase. The only problem i ran into was the checkout process online. I was confused by the different discounts offered and how they would be applied. I had to start over once or twice to figure it out, but I look forward seeing the results of the products, and hopefully to continued business in the future.
Dear Sarah,
Thank you for your substantive review.
We certainly appreciate your feedback. If we are able to implement any changes, it will come because of the types of constructive comments that you provided. We have forwarded your concern to our IT and Promotions Team for review.
We look forward to servicing your next order. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-211-8468.
Regards,
IHealth Fulfillment
I saw were a 25% discount was offered and tried getting it. It was a very complicated process and at the end they wanted you to subscribe to Spotify which I declined. I went with a 10% discount but I don't feel that was fair
I was greatly pleased with the delivery time. It wasn't exactly Amazon Prime speed, but it took only four business days for me to receive my order, though the initial estimation was that it would take 5-10 business days.
The Dermaxol product is a very good product. Love that has sunscreen in it. Dermaxsol was recently changed to a spring loaded container. Cover very thin plastic. Cracked, and had to tape together. Difficult to use verses the original container with the screw off lid. Not happy having to transfer to another container for travel. This is also difficult for someone with a disability. Please go back to original container.
Overview
Solvaderm has a rating of 3.9 stars from 190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Solvaderm most frequently mention customer service, great product and fast delivery. Solvaderm ranks 8th among Skin Care sites.
Instant Feedback
Our commitment to continuous scientific research and delivering superior grade skin care products is our paramount priority, and promise to you. We believe beauty is not a standard or a word with a definite definition. Beauty is the unique relationship and perception we have of ourselves from the inside out. At Solvaderm we do not impose a standard of beauty for our consumers to attain, but rather assist people in becoming their best selves starting with their skin.
“The results of Solvaderm skincare products are truly remarkable and have grabbed the attention of the medical and professional derma-cosmetic community. This unprecedented skin care brand far surpasses pretty packaging and the illusionary tales of luxury developed by a team of creative brand marketers and a design department. If you want professional strength products that just flat out work…. Than get Solvaderm.”
Our clinical, integrative approach to skin care combines innovation, education and safety into a simple, effective regimen devoted to improving and preserving one’s skin health. The result of our superior methodology is revolutionary derma-cosmetic products that aid in correcting damaged skin, enhancing and preserving healthy skin and preventing future damage.
Our motto “Redefining Skin Science™” has become a powerful affirmation of our role in the industry. Made in the USA, Solvaderm Skincare products seek to improve the quality of products for those with a wide array of dermatological skin care issues. Internationally oriented, Solvaderm is present alongside dermatologists and skincare professionals and their patients.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Linda,
Thank you for your valuable review and continued patronage.
If we are able to implement any changes, it will come because of the types of constructive comments that you provided.
We value your business and look forward to servicing your next order. You can also order individual products and create a bundle. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. Should you need assistance in ordering, you can call us at 1-888-675-0241.
Regards,
IHealth Fulfillment