business logo of Snapchat
How would you rate Snapchat?
grey star
grey star
grey star
grey star
grey star
Malaysia
8 reviews
17 helpful votes
Follow Peter S.
Unfollow Peter S.
Send Message
Share Review
Report Review

Cool app
June 19, 2018

Great app to share you time line and instant messages! I am
Not a huge fan of the new updates as I found the old version easier to use. Hope they go back to the old version

Date of experience: June 18, 2018
Texas
1 review
1 helpful vote
Follow Kay G.
Unfollow Kay G.
Send Message
Share Review
Report Review

WORST experience.
February 23, 2018

I purchased a $5 geofence frame for a huge party, and they sent me emails that it was going to be working, and then another one the day of the party that it was in force. No one could get it to work. There were 40 of us in costumes having a great time, and not one of us could get it to come up on the Shapchat app. NO CUSTOMER SERVICE. I tried 4 different avenues to contact them to get my money back since Feb. 10 and NO ONE HAS RESPONDED. The phone customer service is an announcement to go to their useless website and read the FAQ page. RIP OFF!

Date of experience: February 23, 2018
Nigeria
6 reviews
5 helpful votes
Follow Enebraye F.
Unfollow Enebraye F.
Send Message
Share Review
Report Review

Online community
August 13, 2019

Snapchat is a use friendly app for communicating with friends and loved ones. But the app is really battery consuming, if not its quite okay.

Date of experience: August 13, 2019
Kenya
1 review
2 helpful votes
Follow Stacey B.
Unfollow Stacey B.
Send Message
Share Review
Report Review

Changing too much
August 11, 2018

Why do you change every now and over then? Its hard keeping track with all my favourite filters, and with navigation in the app

Date of experience: August 11, 2018
Alabama
1 review
2 helpful votes
Follow JaCoria S.
Unfollow JaCoria S.
Send Message
Share Review
Report Review

TODAY IS MY Birthday! & my account is locked I need you guys to unlock it NOW! I'm going to tell all my friends to stop using snap chat this is sad!

Date of experience: May 10, 2016
Albania
2 reviews
0 helpful votes
Follow Noel M.
Unfollow Noel M.
Send Message
Share Review
Report Review

Snapchat has zero accountability when it comes to harassment and privacy violations. I've reported multiple incidents, including: Threats in private chats Public Stories exposing my private conversations Despite reporting these multiple times, Snapchat refuses to take action. They told me that a Story publicly humiliating me and twisting my words "doesn't violate their terms." How is this acceptable? This isn't a one-time thing—I've faced harassment before, reported it, and got the same useless response from their security team. They don't care. I was a paying Snapchat+ user, but I canceled my subscription because their moderation is a joke. If you're thinking of using this app, DON'T. Your safety and privacy mean nothing to them.

Date of experience: March 17, 2025
Tennessee
2 reviews
5 helpful votes
Follow Heather C.
Unfollow Heather C.
Send Message
Share Review
Report Review

Just text your friends
December 5, 2021

Snapchat is literally just an app that rewards you for texting. If you fail to do so, your streak breaks. To prevent streaks from being lost, people send meaningless pictures of nothing that spam your inbox. As someone who doesn't text much, snapchat is the biggest waste of time I've ever seen. You could literally just text your friends when you need to and remove all the useless trash to keep your streak.
It's also not safe. One of my friends was severely cyber bullied on this app. It's also full of catfish accounts and accounts posing as minors.

Date of experience: December 4, 2021
New York
1 review
0 helpful votes
Follow Kristina P.
Unfollow Kristina P.
Send Message
Share Review
Report Review

Creeper Men Alert
February 12, 2023

Watch out for creepy men looking for sex on here. Luis Chanaga liked to chat up women and get them to meet him alone so he could get sex. Married man and highly visual religious leader. Beware married men, men in politics, Christian men all trying to have secret relationships.

Date of experience: February 11, 2023
Mississippi
1 review
0 helpful votes
Follow Madison V.
Unfollow Madison V.
Send Message
Share Review
Report Review

Bring back old snapchat
February 8, 2018

The new snapchat update is so stupid, overwhelming, and confusing. Not to be so negative but this new update sucks and lots of people are complaining about it. I know the snapchat authorities were only trying to make it better, but ya'll messed up this time. I liked having my stories and my best friends/streaks separate instead of together. I did not have my updates on automatic but for some reason my snapchat still updated. I still know of some people that have not yet been effected by the update, lucky! All in all snapchat is my go to app. I'm on it more than any other social media app and I just love it but this new update, I don't love it. I tried to fix the problem by deleting snapchat and re-downloading it and it did go back to the old snapchat but as soon as I cleared the app off my phone and got back on it, it went back to the new update. So please snapchat, bring the old update back!

Date of experience: February 8, 2018
Canada
3 reviews
12 helpful votes
Follow Amy R.
Unfollow Amy R.
Send Message
Share Review
Report Review

Too much space
February 28, 2018

I recently unistalled SnapChat because it was taking up too much space on my phone. It was taking up close to 380 MB. It was literally the application taking up the most room, with FB Messenger being the close second.
I rarely used the app anyways because I have no data on my cellphone, it's not in my contract. So I could only use it if there was wifi and where I live there is a monopoly on public Wifi with a cell company that is not mine.

Tl/dr Takes up too much space, useless if you don't have data.

Date of experience: February 27, 2018
Nevada
4 reviews
0 helpful votes
Follow Terrance G.
Unfollow Terrance G.
Send Message
Share Review
Report Review

I Adore using Snapchat!
July 10, 2022

Reasons i love using Snapchat is because they have funny filters and i can go back into time and look at any memory i recorded for myself.

Date of experience: July 9, 2022
Michigan
1 review
0 helpful votes
Follow Khaba P.
Unfollow Khaba P.
Send Message
Share Review
Report Review

I am simple girl
May 13, 2023

I am available in Florida 24/7. If you interest to meetup please contact on my Snapchat: jesy_jery Any time i am ready

Date of experience: May 11, 2023
India
3 reviews
3 helpful votes
Follow Puspadhwaja b.
Unfollow Puspadhwaja b.
Send Message
Share Review
Report Review

Best chat
August 12, 2019

Snap chat app or website is best for many people are joining this site and Friend ship each other and in this situation out of country chat with each other

Date of experience: August 11, 2019
California
2 reviews
2 helpful votes
Follow Aaliyah j.
Unfollow Aaliyah j.
Send Message
Share Review
Report Review

Good!
January 3, 2023

Snapchat is really good! You make new friends and take cool pictures too. Everybodys always liked snap

Date of experience: January 2, 2023
Maryland
1 review
1 helpful vote
Follow Shannon F.
Unfollow Shannon F.
Send Message
Share Review
Report Review

Entertaining
April 1, 2016

Okay so I LOVE SNAP CHAT! But I DON'T appreciate snap chat wanting people to pay for there services (replays) I don't like it at all when it was clearly free at first like most other social media.

Date of experience: April 1, 2016
GB
2 reviews
4 helpful votes
Follow Shawn S.
Unfollow Shawn S.
Send Message
Share Review
Report Review

Snapchat is a great app to have, not necessarily the most useful one but definitely among top fun ones.

Date of experience: February 24, 2016
Canada
1 review
1 helpful vote
Follow Samantha l.
Unfollow Samantha l.
Send Message
Share Review
Report Review

Snapchat
June 21, 2019

Being on snap chat kills your battery faster then any other app! I can go from 18% to 11% in a minute

Date of experience: June 19, 2019
Pakistan
2 reviews
3 helpful votes
Follow John M.
Unfollow John M.
Send Message
Share Review
Report Review

Snapchat banned my account, and when I tried to make a new snapchat it still kept on banning my account. Poorly made, and alot of glitching.

Date of experience: April 28, 2020
California
16 reviews
43 helpful votes
Follow Becky T.
Unfollow Becky T.
Send Message
Share Review
Report Review

This is how I kept in touch with my friends all semester and it was fun, I am so addicted!

Date of experience: December 18, 2013
Bermuda
4 reviews
9 helpful votes
Follow Glen C.
Unfollow Glen C.
Send Message
Share Review
Report Review

Fun, fun fun!
February 1, 2016

I love using this app, it's tons of fun. Try it and you'll see why.

Date of experience: January 31, 2016

Overview

Snapchat has a rating of 2.1 stars from 42 reviews, indicating that most customers are generally dissatisfied with their purchases. Snapchat ranks 183rd among Mobile Applications sites.

service
12
value
12
shipping
6
returns
6
quality
10