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Skill share

How would you rate Skill share?
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Singapore
1 review
0 helpful votes
Follow Rocchi C.
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I forgot to cancel my subscription and got charged for a year of premium membership. Luckily, Skillshare was kind enough that they refunded the money.

Date of experience: May 27, 2019
California
1 review
0 helpful votes
Follow Andres D.
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I recommend anyone willing to upgrade their skillset or determined
To switch careers to try out the designing programs. The community
Is very supportive and the projects are challenging

Date of experience: April 10, 2019
Georgia
1 review
4 helpful votes
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I've had several courses that are a series on Skillshare for YEARS. I've always been careful to follow Skillshare's guidelines, and while the money from the courses wasn't a lot, it was about $40-$80/month, which is something.

A few months ago, I got an email stating some of my courses had been "shut down" because they didn't follow guidelines. I reviewed their guidelines and couldn't figure out which of the guidelines my courses suddenly didn't meet. I wrote them, and they wouldn't give me an explanation of what the problem was.

I got another email today, stating they had shut down almost all my courses, despite rigorously trying to figure out how they may not meet policies. They won't take the time to give you an explanation, and there will sometimes be no logical reason for this, but after being on their site for years, this makes no sense. Your hard work to make courses or put them on Skillshare will be met with being treated like a piece of trash.

Skillshare used to be a good company, but now they've gone to the dogs, so don't waste your time with them! They are a fraud, and they will do anything that can to screw over students and teachers alone. Don't teach here!

Date of experience: December 5, 2019
Norway
1 review
9 helpful votes
Follow Hanne D.
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I noticed around the end of last year that I had been charged by Skillshare for a membership. I messaged them explaining that I do not have such an account and cant access the website. The man i spoke to confirmed that I do not have an account and I should not be charged any longer.
I just checked my account again and I am STILL BEING CHARGED. I sent an email explaining the issue ONCE AGAIN, and have not heard back from them.

This company has a POOR costumer service, low grade employees and has no respect for their costumers (Im not even there by choice).

DO NOT sign up for this terrible website.

Date of experience: April 19, 2019
California
1 review
0 helpful votes
Follow Patty D.
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This is truly amazing even revolutionary. I would highly recommend this Skillshare.com to anyone. The only reason I wouldn't recommend is of the fear of other people getting too good at coding

Date of experience: April 10, 2019
Hong Kong
1 review
2 helpful votes
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As many others, I was charged without consent. I was charged after one year annual membership. I never asked for the next year membership but they charged my credit card without any notification. I asked for refund but they refused even though I didn't log in my account after they billed me.

So I raised a DISPUTE REQUEST to my issuing bank. The reason I provided: it is an UNAUTHORIZED PAYMENT and I NEVER USE THE MEMBERSHIP after they billed me. After one month, I get the refund through the bank. It's about the "chargeback mechanism" of credit card (Visa, MasterCard, UnionPay,). It's a transnational service (I am not American and still get back my money), ask your issuing bank for help. I think it also works in free trail condition. Don't let this company keep charging people without consent.

Hope this can help who lost money like me.

Date of experience: December 8, 2019
New York
1 review
0 helpful votes
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Should be shut down
October 19, 2018

I signed up for this terrible company because of some youtube tutorial for Illustrator. After making the mistake of providing billing information and signing up, I did not find the tutorial useful at all and immediately cancelled my account to prevent any charges.

I suddenly get an email letting me know that they have charged $99 for a yearly subscription yesterday with no prior warning at all. I have not been paid yet this week and had a lot of unexpected expenses this month so now my account is almost drained thanks to them.

No word from support and, after reading all the 1 star reviews across multiple sites it seems they only respond if you post a bad review here.

I will never sign up for another company that requires billing information for a "free" trial. I am on the phone with my bank to try to explain the shady practice of this company and try to get the charge cancelled so I don't have to be down $100 for the next month.

I contacted my bank and they said after it posts they can take care of it and put a stop payment on any future charges given the shadiness of Skillshare and other companies like them that they continue to see more and more of.

GREAT WAY TO GET NEW CUSTOMERS GUYS!

Date of experience: October 19, 2018
Rebecca Y. Skill share Rep
over a year old

Hi Justin — I'm sorry to hear about these issues with your Skillshare account. If you haven't yet, please reach out to our Support Team at help@skillshare.com. If you've had trouble getting in touch, please send me a private message here with your email address, and I'll make sure someone on our team contacts you soon.

California
1 review
0 helpful votes
Follow Andrea H.
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If you are a developer and looking to learn new technology or want to
Become expert in your own technology then you can choose
SkillShare as a learning platform.

Date of experience: April 10, 2019
New York
1 review
0 helpful votes
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I've learned a lot so far and also got inspired by others. Huge variety of classes, excellent teachers, very good price point, supportive community, learn on your own timeline.

Date of experience: May 25, 2019
Slovenia
1 review
2 helpful votes
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Skillshare is charging me monthly even tho i canceled the subscription months ago, therfore i dont have it. They arent replying on custumer service mail. Can a bank cancel their stealing?

Date of experience: March 17, 2019
Michigan
1 review
2 helpful votes
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I NEED A REFUND
January 18, 2019

I was not satisfied with the app. They charged me $99 without notice amd now I am having the hardest time getting a refund. PLEASE HELP ME. I need that momey back.

Date of experience: January 18, 2019
Germany
1 review
3 helpful votes
Follow Alexander M.
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I got a free trial and from one day to the other i got charged 96 like what is going on here,
So i immideatily wrote an email to skillshare help, got an anwer by pauline but suddenly my emails got send to a random guy! This guy responds me and we figure out that apparently skillshare replaced their support email with his adress! THIS CANT BE TRUE
I NEVER USED ANY SKILLSHARE Material or agreed to pay membership fees!

I cant believe this was promoted by a serious webshow "in a nutshell"

Why?

Date of experience: March 1, 2019
Poland
1 review
9 helpful votes
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THIEVES
May 15, 2019

Everyone, be careful because Skillshare is STEALING money! After I CANCELED my Premium Membership they still charged me for a few months without my knowledge, illegally using my credit card information, and THEY REFUSE to give me back my money because they say that Premium Memberships are non-refundable! I have all the confirmations and all the e-mails, I would be happy to share them with you. DO NOT REGISTER FOR A PREMIUM MEMBERSHIP AND DO NOT GIVE SKILLSHARE YOUR VREDIT CARD INFORMATION!

It is really unbelievable what they are doing and they should pay for it. They ahould rot in prison for that!

Date of experience: May 14, 2019
California
1 review
0 helpful votes
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Best to learn New
April 10, 2019

It has courses even for beginners and that is the best. SkillShare has a
Many of courses like Deep Learning and Machine learning that other
Course sites don't have.

Date of experience: April 10, 2019
California
1 review
0 helpful votes
Follow Man R.
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Just Love it
April 10, 2019

I really like the gamification and the tests at the beginning so more advanced
Users aren't repeating knowledge and beginners can start at the very beginning.

Date of experience: April 10, 2019
India
1 review
0 helpful votes
Follow Willis K.
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The short but jam-packed course offering s that end with a deliverable you can use. Learning new skills so I can do more work for current clients.

Date of experience: April 5, 2019
California
1 review
0 helpful votes
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It works awesomely!
April 10, 2019

I am now a iPhone Developer, and I learned through Skillshare. It has an amazing learning environment where you can learn at your own pace.

Date of experience: April 10, 2019
Germany
1 review
0 helpful votes
Follow Raymond S.
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For me, Skillshare has become one of the best places online to learn new things and practical techniques to apply in my design process.

Date of experience: May 28, 2019
Japan
1 review
0 helpful votes
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Skillshare is a perfect tool if u want to learn something new or dig deeper into something you already know. I have an only positive experience.

Date of experience: May 26, 2019
California
1 review
0 helpful votes
Follow Warren A.
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I love the sheer amount of courses and material covered. It's not only technical
Knowledge but also best practices and soft skills.

Date of experience: April 10, 2019

Overview

Skill share has a rating of 2.3 stars from 566 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Skill share most frequently mention free trial, credit card and customer service. Skill share ranks 4072nd among Education sites.

service
71
value
72
shipping
33
returns
64
quality
69
This company does not typically respond to reviews