Sitejabber Website Reviews and Complaints
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Skillhub

Overview

Skillhub has a rating of 3.9 stars from 135 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Skillhub most frequently mention cover letter and great job. Skillhub ranks 10th among Freelancing sites.

service
33
value
29
shipping
24
returns
21
quality
32
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How would you rate Skillhub?
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New York
1 review
0 helpful votes
Follow Joan R.
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Easy to work with
November 26, 2021

Reasonable prices and good service, I would be happy to work with my girl again. She knew her stuff and even explained to me why she made the changes she did. It was all very understandable and easy.

Date of experience: November 26, 2021
Germany
1 review
0 helpful votes
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Well done
February 28, 2022

Done well, needed to add work experience. But the writer replied quickly and answered to all my questions

Date of experience: February 28, 2022
New York
1 review
0 helpful votes
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Love it
October 14, 2021

I LOVED working with Skillhub! They did my cv exactly how I wanted and saved me so much time! Perfect

Date of experience: October 13, 2021
New York
1 review
0 helpful votes
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Good
November 11, 2021

Got some help with my CV and was really surprised with how far a good CV can get you. Nice work, thanks

Date of experience: November 10, 2021
Tennessee
1 review
0 helpful votes
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The price is good, my only issue is that you cannot contact the person via the phone. That takes away the personal touch for many

Skillhub attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 30, 2022
Meredith L. Skillhub Rep
over a year old

Dear Ron, thank you for your feedback. It is significant for us and will help us improve our work.

Texas
1 review
0 helpful votes
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Your payment gateways are wonky
March 10, 2022

Your payment gateways are wonky. It took numerous tries to get to go through.

Date of experience: February 7, 2022
Mexico
1 review
0 helpful votes
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Poor experience and bad results
February 8, 2023

I paid for the Resume+Cover Letter+Linkedin Profile package. The original estimate was 2 days and the "final" version was delivered 4 days after that. He stopped working on my documents to work on another order which arrived after mine. He mixed up content so some of the errors in my resume and linkedin profile was text he pasted from another person's information. Also, he would take several hours before replying to my messages. I agree that i was once at fault for filling a survey document around 7 hours after it was sent, but i was at work. The final version of the three documents had errors which im correcting manually.

Date of experience: January 8, 2023
Meredith L. Skillhub Rep
over a year old

Dear Federico, we appreciate you taking the time to leave a rating and are sorry we did not meet your expectations.

Our customer support team has already contacted you regarding this issue.

We believe you'll get a chance to update the review. We are waiting for an answer from you in our email.

Kind Regards,
Skillhub team

Arkansas
1 review
0 helpful votes
Follow Jordan R.
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There were some things that went terribly wrong in the beginning and it shook my confidence in your services. Things seem to be going a lot smoother this time, and I hope I will be able to give a better rating next time you ask.

Skillhub attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 23, 2022
Meredith L. Skillhub Rep
over a year old

*This review was solved with customer in support chat

Dear Jordan, thank you for reviewing our service!
Your problem was already solved and you received your order.
We will be very thankful if you update this review and share your full experience working with us!

Michigan
1 review
0 helpful votes
Follow Rebekah L.
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I enjoyed the person that was going to do my resume; she was so lovely. Still, the experience I had with the "support" team was terrible, and all over the place, I ended up getting my money back, canceling my project, and deleting my account. This service is supposed to help people feel more confident when applying for a position. All it did for me was create unneeded stress. Do better "support" team.

Date of experience: April 19, 2022
Meredith L. Skillhub Rep
over a year old

Dear Rebekah!

We appreciate you taking the time to leave a rating and are sorry we did not meet your expectations.
We already did an internal investigation regarding your problem. Our policy provides a discount only for first order, and you submitted 2nd order.
We do care a lot of our customers, to make them satisfied is our main job, so we provided a special 10% offer for you and after that you received full refund.
Please, accept our apologies about your negative experience with our customer support. We did hire new employees and they provides the best support!
Hope, one day we will renew your faith in us!

Canada
1 review
0 helpful votes
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Great experience overall
September 13, 2022

I had a wonderful experience!
My resume is great, since I have hired an extremely knowledgeable expert, who replies quickly, and produce excellent work.

Date of experience: September 13, 2022
Meredith L. Skillhub Rep
over a year old

Dear Johny, thanks for your feedback! We truly value your cooperation with us.

Canada
1 review
0 helpful votes
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Perfectly splendid!
June 21, 2022

Such great results in just a few days, I am shocked, honestly. Quick, great communication, excellent work. I absolutely recommend this to anyone who has no clue about LinkedIn.

Date of experience: June 20, 2022
Meredith L. Skillhub Rep
over a year old

Dear Berrios, thank you for your review. We are glad to be helpful.

Indiana
1 review
0 helpful votes
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They walked me through the process, I started to receive bid immediately and now I'm waiting for the final result

Date of experience: May 2, 2023
Canada
1 review
0 helpful votes
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Helpful
June 30, 2022

He makes the changes you want and knows how to make you stand out from the pull of applicants. Their work has left an impression on me. I would suggest SkillHub.

Date of experience: June 29, 2022
Meredith L. Skillhub Rep
over a year old

Dear Gabriel, thank you for your feedback. We are glad to know that you like our service!

New York
1 review
0 helpful votes
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Skillhub is easy to use and the people who help you are friendly. I ordered through customer service because I also had some questions... they responded really quickly and were professional.

Date of experience: January 6, 2022
New York
1 review
0 helpful votes
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Well done
February 11, 2022

I'm glad I trusted Skillhub, their work was quality, have absolutely no complaints... and the price was good as well ;) thanks again and I will be with you for another cover letter soon!

Date of experience: February 10, 2022
Nigeria
1 review
0 helpful votes
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Amazing work that was completed ahead of schedule, even before the deadline, so that I could inspect it and make sure it didn't require any revisions, which it didn't. Everything looked fantastic.

Date of experience: August 17, 2022
Meredith L. Skillhub Rep
over a year old

Dear Kingsley, thank you so much for the feedback. We appreciate our cooperation with you and are happy to know that you are satisfied with our service! Feel free to reach us anytime.

New York
1 review
0 helpful votes
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Top level service
December 22, 2021

Oh man I was so bad at cvs, I appreciated skillhub because my guy took the time to explain some basic things to me as well as format everything really well. Top level service :)

Date of experience: December 21, 2021
Germany
1 review
0 helpful votes
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Great stuff
December 11, 2021

Great stuff guys! You really know how to make cool resumes. I have started getting more invitations to interviews for the jobs that I actually want. Really grateful for this service.

Date of experience: December 10, 2021
California
1 review
0 helpful votes
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Fantastic!
February 23, 2023

Never heard of ATS before reaching out to Skillhub. I probably wasn't landing any interview cause my resume wasn't ATS optimized, but my new resume did the trick

Date of experience: February 22, 2023
Meredith L. Skillhub Rep
over a year old

Dear Customer, thanks for sharing your experience! Your satisfaction is something we all work for.

Canada
1 review
0 helpful votes
Follow Azucena L.
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I like your service
November 25, 2022

The author was very polite and made me feel comfortable sharing my work experience and skills. He responded fastly whenever I had a request and delivered the resume one day before the deadline.

Date of experience: November 24, 2022
Meredith L. Skillhub Rep
over a year old

Dear Azucena, thank you for your feedback. We appreciate your cooperation and are happy to know that our assistance is so helpful to you!