Overview
Simple.biz has a rating of 5 stars from 2,224 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Simple.biz most frequently mention great job, star service and timely manner. Simple.biz ranks 1st among Website Design sites.
Bry started and then took vaca then got sick?No one checked in and gave any communication. He left me hanging! Then when I called Bry wanted me to do all the work I thought I was paying him to do.
I dont feel he listens well. Info given,was not put on the site that way. He kept asking me what wording to use in what area and how to word it.
In my frustration...becase of waiting on him, I gave him the info to change, but he couldn't figure out the wording...its just simple words to exchange? He couldn't do it,it felt like some one else did the site not him? I asked for a new manager and they wouldn't give me one. Its Been a week, and the rush Bry said he would put. I've still yet to hear from him? Really not feeling he does a good job. He wanted me to remind him to call me? So, I made a time for him to call me and in defiance he jumped on a call with someone else at that time? So, I called him 30 minutes after he was suppose to call me. I don't understand a young generation that dont want to be told, but cant do anything on their on need their hands held type of generation that deliberately doesnt do your stuff to say they are in charge. I dont think he deserves a paycheck on my website. I pay for a good product,that benefits my business, not the time he wasted on my site and he is wasting my time. I just hope he finishes?
You has provided outstanding 5-star customer service so far. You successfully helped bring our website back online, and everything is running smoothly.
Generally I'm extremely happy with Simple. I feel like I can give you things and you'll have it done. I don't have to worry about my website and so I am very appreciative about your service. I do appreciate the quick result and the fact that you reach out and take initiative to get with me both by phone and email to resolve my concern.
Honestly, you guys are pretty on it. You are taking accountability for things, You are staying on top of us.
You and Justin was able to give me a 5-star communication so far, you guys have been great!
Oh yeah, it is a five star in terms of website and customer service. I love the website.
Don't have a clue. Told them 4 times what to change and they never did. Want a refund, did not even call me.
Owner will not call me back. Sales rep will not call me back. No address!
Hacks!
It was actually a 10 Star Service! Everything was immaculate! You do everything you said in a timely and very professional manner.
Yeah! You provided me with 5 Star communication and assistance. You was clear, concise, and on point.
We were able to have our questions answered with one phone call.
You were able to provide me with a 5 star assistance, appreciate you being true and pleasant.
You and Randy have given me a 5-star experience so far. Everything has been seamless and great.
Yes, you and Chad provide a 5-star customer service. My experience with you guys has been good.
Very easy to talk with. I like the way you get back to us, and I just think you are very professional.
You were able to give me a better understanding on how things are going as far as the processed of creating my new website.
Yes, it is a 5-star service. You did a great job and answered all my questions!
You quickly completed all my requests and updated me about the progress of the revisions made.
I am very happy with the communication so far. You and Mark knew you job well.
Yes! You have given me a 5-star rating. Communication has been a great experience so far.
You has provided a 5 star service and impressive responsiveness in the beginning of the project
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Website Design Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members