website thubmnail of Silkletter

SilkletterReviews 735

3.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Silkletter?
grey star
grey star
grey star
grey star
grey star

Silkletter Reviews Summary

Silkletter has a rating of 3.8 stars from 735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Silkletter most frequently mention customer service, water bottles and final product. Silkletter ranks 4th among Promotional Products sites.

Instant Feedback

5,335 reviews

We monitor reviews for authenticity

Alix H.
0 reviews
0 helpful votes
Follow Alix H.
Unfollow Alix H.
Send Message
Share Review
Report Review

All good
September 22, 2015

All good

Date of experience: September 22, 2015
Andrea M.
0 reviews
0 helpful votes
Follow Andrea M.
Unfollow Andrea M.
Send Message
Share Review
Report Review

Thank you very much for following up and trying to clarify, thats good service and is appreciated!

Date of experience: September 19, 2015
Sandra D.
0 reviews
0 helpful votes
Follow Sandra D.
Unfollow Sandra D.
Send Message
Share Review
Report Review

Looked good!
September 16, 2015

Looked good!

Date of experience: September 16, 2015
Eric L.
0 reviews
0 helpful votes
Follow Eric L.
Unfollow Eric L.
Send Message
Share Review
Report Review

My overall experience with SilkLetter was great
September 16, 2015

My overall experience with SilkLetter was great. The stainless steel water bottles we found were exactly what my partner on our project and I were looking for. The price was great, and then the customer service that I got over the half a dozen times I contacted our rep and the production team was very helpful. The ultimate test was when the water bottles arrived at my house last week and they look amazing. They are going to be a big hit.

Thanks very much for everything.

Date of experience: September 15, 2015
Jill S.
0 reviews
0 helpful votes
Follow Jill S.
Unfollow Jill S.
Send Message
Share Review
Report Review

Incredible from beginning to end
September 15, 2015

Incredible from beginning to end. Price for quality unmatched anywhere else.

Date of experience: September 15, 2015
STACI C.
0 reviews
0 helpful votes
Follow STACI C.
Unfollow STACI C.
Send Message
Share Review
Report Review

SUPER EASY!
September 10, 2015

SUPER EASY!

Date of experience: September 10, 2015
Chris C.
0 reviews
0 helpful votes
Follow Chris C.
Unfollow Chris C.
Send Message
Share Review
Report Review

Easy order, but one of the items arrived damaged
September 10, 2015

Easy order, but one of the items arrived damaged. Will contact shipper for replacement.

Date of experience: September 10, 2015
aaronsako Y.
0 reviews
0 helpful votes
Follow aaronsako Y.
Unfollow aaronsako Y.
Send Message
Share Review
Report Review

Very good service and fast!
September 9, 2015

Very good service and fast!

Date of experience: September 9, 2015
Ken R.
0 reviews
0 helpful votes
Follow Ken R.
Unfollow Ken R.
Send Message
Share Review
Report Review

Pretty easy process
September 4, 2015

Pretty easy process. I like the virtual proof option.

Date of experience: September 4, 2015
Yvonne L.
0 reviews
0 helpful votes
Follow Yvonne L.
Unfollow Yvonne L.
Send Message
Share Review
Report Review

Awesome!
August 31, 2015

Awesome!

Date of experience: August 31, 2015
Michelle R.
0 reviews
0 helpful votes
Follow Michelle R.
Unfollow Michelle R.
Send Message
Share Review
Report Review

Very Quick!
August 30, 2015

Very Quick! I am Happy with my last order, and I am back again.

Thank you

Date of experience: August 30, 2015
Susan H.
0 reviews
0 helpful votes
Follow Susan H.
Unfollow Susan H.
Send Message
Share Review
Report Review

It would have been nice to be able to order a slightly smaller amount. I am very happy with the water bottles - they served the exact purpose I intended.

Date of experience: August 26, 2015
Cherylene M.
0 reviews
0 helpful votes
Follow Cherylene M.
Unfollow Cherylene M.
Send Message
Share Review
Report Review

I love silk letter, great customer service and decent prices. Thank you!

Date of experience: August 24, 2015
Krista S.
0 reviews
0 helpful votes
Follow Krista S.
Unfollow Krista S.
Send Message
Share Review
Report Review

Keena helped me place a reorder on the live chat and was extremely helpful.

Date of experience: August 24, 2015
Claudia W.
0 reviews
0 helpful votes
Follow Claudia W.
Unfollow Claudia W.
Send Message
Share Review
Report Review

It was all great!
August 20, 2015

It was all great!

Date of experience: August 19, 2015
Cindy G.
0 reviews
0 helpful votes
Follow Cindy G.
Unfollow Cindy G.
Send Message
Share Review
Report Review

The quality of screen printing great
August 18, 2015

The quality of screen printing great. The size of the bag is a bit smaller than expected.

Date of experience: August 17, 2015
Mr J.
0 reviews
0 helpful votes
Follow Mr J.
Unfollow Mr J.
Send Message
Share Review
Report Review

Very easy ordering and great prices
August 17, 2015

Very easy ordering and great prices. More information on the product beforehand would have been nice. What I received wasn't exactly what I wanted, or what I felt was shown on the site.

Date of experience: August 17, 2015
Daemion G.
0 reviews
0 helpful votes
Follow Daemion G.
Unfollow Daemion G.
Send Message
Share Review
Report Review

I am a return customer due to the ease and quality of past experience.

3 of the Cups arrived cracked and 6 cups have already lost the seal between the inner and outer layer at the top adhesion. I am ready to order my next round of 48 but am hesitant unless I can assure my higher ups that these problems will be resolved.

Thank You

Date of experience: August 13, 2015
Rochelle V.
0 reviews
0 helpful votes
Follow Rochelle V.
Unfollow Rochelle V.
Send Message
Share Review
Report Review

Everything ended up ok
August 12, 2015

Everything ended up ok. Thank-you.

Date of experience: August 12, 2015
Jacquie S.
0 reviews
0 helpful votes
Follow Jacquie S.
Unfollow Jacquie S.
Send Message
Share Review
Report Review

The print was much too little
August 7, 2015

The print was much too little. It is difficult to see my product's name on the corkscrews.

Date of experience: August 7, 2015