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SilkletterReviews 735

3.8
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Silkletter Reviews Summary

Silkletter has a rating of 3.8 stars from 735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Silkletter most frequently mention customer service, water bottles and final product. Silkletter ranks 4th among Promotional Products sites.

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5,335 reviews
Cherish C.
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Very simple and easy, hope the product is as good as the site!

Date of experience: July 31, 2017
Adrianna M.
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The website was very easy to navigate
July 24, 2017

The website was very easy to navigate. I only had one issue in that my shipping date was not altered when I changed the option to 2 day. Minor glitch, overall great experience!

Date of experience: July 24, 2017
Lara M.
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So far so good!
July 21, 2017

So far so good! Great response utilizing the live chat!

Date of experience: July 21, 2017
Amy A.
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The web site isn't very intuitive
July 20, 2017

The web site isn't very intuitive. I wanted to edit my product colors and I had to keep going back to the beginning of the process.

But the product and price were excellent. Definitely worth it.

Date of experience: July 20, 2017
Brenda W.
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Much smaller than I had expected
July 14, 2017

Much smaller than I had expected.

Date of experience: July 14, 2017
Barnstormers T.
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Just what I was hoping for
June 22, 2017

Just what I was hoping for.

Date of experience: June 22, 2017
Samuel U.
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Website is very easy to use
June 14, 2017

Website is very easy to use

Date of experience: June 14, 2017
Karen D.
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From the moment the order was placed, the process moved smoothly and quickly. Questions were promptly answered in a courteous manner. Our order was filled and shipped in time for the event we needed the items for, with time to spare. The final product was fantastic, very well done and came out exactly as we hoped. Thank you so much!

Date of experience: June 2, 2017
Sim L.
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Great experience, I needed to change order for printing after I had approved the order. I called customer service and they assured me it was no problem to change table cloth print.

Date of experience: May 23, 2017
Connie J.
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Great
May 23, 2017

Great. I look forward to seeing the proof.

Date of experience: May 23, 2017
KristiCalSoils Z.
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Quick and easy order!
May 19, 2017

Quick and easy order!

Date of experience: May 19, 2017
Brenda W.
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Very happy
May 18, 2017

Very happy

Date of experience: May 18, 2017
Rafael O.
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I like the layout and easy design setup so you can see your product before purchasing an order.

Date of experience: May 6, 2017
Karin T.
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I appreciated the delivery reminders and emails.
Would have been great to have received more than one item for the $ (though I understand your position).

Date of experience: May 2, 2017
Rhonda A.
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Easy to use, though a "back" option would be nice when layering during design process. Excited to get the cups!
Love how they turned out!

Date of experience: April 28, 2017
Matt T.
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Order page kept refreshing while ordering
April 23, 2017

Order page kept refreshing while ordering

Date of experience: April 23, 2017
Blake V.
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The reorder option was GREAT!
April 20, 2017

The reorder option was GREAT! The cup is great, the print looks professional but the seal around the lids that hold them to the cup are almost non existent. They do not hold to the cup which makes the lid pretty useless.

Date of experience: April 20, 2017
Elizabeth B.
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Nice products
April 16, 2017

Nice products. Good price. Crossing my fingers that shipping is quick.

UPDATE: Shipping was super quick and my items arrived in perfect condition! Love this company. Will definitely buy from them again! :)

Date of experience: April 16, 2017
CJ K.
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I've ordered mood cup in the past w another compay though these came a week before the given estimated date. The colors are vibrant & what I wanted!

Date of experience: April 12, 2017
Kelly K.
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The transaction was easy to submit and the price was unbeatable.

Date of experience: April 4, 2017