Overview
Shoedazzle has a rating of 3.6 stars from 8,185 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Nice, I can't wait to buy more shoes soon. Like soon within the next couple of months. I don't have anything else to say about this so thanks and I will get back to you you
Anytime I have had to call customer service I have been so impressed with them. They literally bend over backwards to make sure you are satisfied. Not a bad word to say about this company and I love their shoes!
My experience was very excellent.
The shoes that I bought are adorable.
I received them exactly on the due date.
Thank you!
I have and will be with Shoedazzle. I love this company! It was has been my go to on buying the latest and fashionable shoes, accessories and clothing. I do wish they offered more variety on sizes especially for plus size.
Nice wedges spot on the front that I have to fix. The style is very nice like high end wedges. I will order again if I find something I like
I can't afford to shop every month! I skip a month... there is always a glitch in the system. I am trying to skip a month and it will not let me get into my account. I am thinking about canceling my subscription. Been with the company since 2018.
I have been with ShoeDazzle since 2018 and have been a good customer. I guess I need to spend more time reading on the details of my membership...
My return was received by someone in their office and no one has notified me or put it on their site that it's been received. I want my refund. Couldn't even try on the boots because I could see that my leg wouldn't fit.
I had to wait 3 weeks after sending back to get refund and that included the week spent emailing back and forth with someone about my return, Happy returns is not so happy. So my refund should of been $21.47 which is what I paid and they only refunded $14.50, rip off.
Asking for a review when it's been 10 days since I placed my order and the carrier still hasn't received the shoes….
My order still has not even shipped.! It has a tracking number but it still says waiting to be picked up and I ordered the heels for an event
I returned an item via Happy Returns. It took a month before I saw a credit on my account. This is unacceptable in my opinion. A return should take 7 days maximum especially after they have confirmation from Happy Returns that the item has been dropped off
I ordered three pair of shoes they all arrived no problem. They were too small so I exchanged them for a larger size and sent the three pair back through Happy Returns. Now my order is on hold and has been for days. I would like to receive my shoes in the correct size that I have already paid for and haven't.
My experience with Shoedazzle has been horrible, they are not in business for customers satisfaction or a win win, really bad business model for today's market, they goal is still money from customers in a sneaky way.
Easy convenient good price! Would have given 5 star but 2 pair of boots were too big and not true to size. The return process was great, easy, convenient,and no hassle! Happy Returns! 😊
I purchased these items, for red is my favorite color. I wanted them for Valentines Day, however, due to incorrect shipping to former address, I didn't get them & had to reorder them. I was not charged any additional money, which I'm grateful.
While I have been a member for several years, as the prices keep going up and the care of shipping has decreased using by cheaper boxes even shoe bags and the last few times I've gotten shipments, My boxes have been damaged. This is very annoying because I keep all of my shoes in their boxes because it's easier to store them as I have hundreds of pairs of shoes. I'm seriously over shopping here. The choices and quality of shoes is not even for me anymore. Canceling my membership. But thank you for the previous good years I had the pleasure of enjoying.
I love my new boots! They fit perfectly and go with many of my outfits. It really help extend my spring wardrobe and they will be perfect for next fall!
Look is nice but very uncomfortable and material was not a nice look. Hurt my feet have to return them.
I really don't love all my orders. I can't wait to start wearing my shoes. That everything I have to say. Thank you for doing business with Shoe Dazzle.
Satisfied with my order and will continue to order in the future. Looking forward to Summer styles and more colors
Hello Shoedazzle,
I am reaching out to you regarding a transaction made on my account without my authorization. I recently noticed a charge of $73.46 dated February 11th that I did not approve. I kindly ask you to verify this transaction and proceed with the refund of this amount as soon as possible. I am ready to provide any additional information necessary to facilitate this process. Thank you for your understanding and cooperation.
Best regards,
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- El Segundo, CA, United States
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Business History
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members