Shipito

I've been using Shipito for several years and they were excellent. However, recently things have changed drastically. Charges and fees have increased which I do understand but unfortunately they also apply changes where they shouldn't just to have you pay more than required.
For example, I requested consolidation of several packages to be shipped to my country. I paid the required fees and they did the consolidation. I then paid for the consolidated packages to be shipped. Now, they cancelled the shipment and said that 2 of the items can't be shipped because they contain loose battery. I was surprised because both items have their batteries built into the product which is as per IATA requirements. I spoke to the customer service to explain that these products are eligible to be ship by air but they insisted that there is no way to ship these products by air. My only solution was to split the main package and remove the 2 problematic items (problematic according to them). This means that I had to pay them to split the package. Another surprise for me - when the package was split, the main one which is now lighter in weight is costing more that it was before removing the 2 products. Still, I paid for it and it was finally shipped.
Now, the second package with the 2 products (problematic items according to them) was still in warehouse and they do not agree to ship it to another freight forwarder. I therefore make another request for this one to be shipped... And you know what - they shipped it without any issue! But the thing is - I paid another $73 for this shipment (excluding the split fees etc...). They fooled me so that I spent another $80 something when the products were eligible to be shipped in the very same package. They are just looking for all stupid excuses to steal your money!
I will never recommend or use Shipito services again! NEVER!

I send them 6 packages with total 60 shoes inside, i tell them to split to the small size boxes to reduce the cost, i tell them take out all the air bag and paper inside the box, and only left 5 pairs of shoes in each box, but what they do is throw away my shoe boxes, only left the shoes and put a lots of air bags and paper inside the box to protect the naked shoes, without the shoe boxes, i can't sell the shoes, so i contact their customer service, they said i have to submit the silly support ticket and wait the claims department to reply me, because the claims department have no phone number no email address, i can only to submit the ticket to contact them and wait them reply me once a day, so finally i received their respond on next day, they said they can only compensate 50 USD for the shoeboxes, which my whole package is worth more then 8000 USD. I do not agree and reply them they should compensate me at least 3500 USD and they just dont respond, after two days past, i contact them again, not they threat me that if i dont accpet the 50 USD, they will just closed the support ticket and would not reply me anymore. Now i just want to find some people who had the similar issue and together we can sue them to the court.

Shipito become SCAM! Have ordered an iPhone and a case. Send it full insured by DHL. Was returned to Shipito warehouse. The item in shipito warehouse in status "in progress" more than a week. Every day I am chatting with their support, and all they do is telling me that they will provide me with a solution "tomorrow". The tiket is open for more than a week. The items is in Shipito possession. The reimbursement for shipping services is on hold. So $449 iPhone 6s Plus, $9 case, and $123 Shipito services is my direct loss.
Good news: I may claim from my bank those $123 (this cost me $20). Also I should fill a claim at Bureau of Consumer Protection at Federal Trade Commission (I cannot post a link, but their site is first in google search). This will not refund me for my iPhone, but hopefully will create some troubles to shipito. And all this is quite easy as could be made online.
Have a nice day to all. Please share if you have some solutions with those fraudsters

Update at day 15:
An update to the situation created by Shipito. As I said before, I pretend to return my money for delivery. And I did returned money for delivery. The tickets are still opened, and a resolution is not provided. The items of $459 are still at Shipito warehouse (at least, they pretend they are at their warehouse). At the 3rd week from items return, Shipito does not allow me to process my items. I cannot send them, I cannot return them to the seller, also because of Shipito I was missing 14 days for return term from Apple. I am chatting every day with them, an agent opened a new ticket for me... What for? They are not responding on tickets and emails.
As an agent said, they will keep my goods, until they will not receive reimbursement from DHL for the shipping.
So nothing is impossible in this world. I thought in USA nobody will try to play with that online steal and fraud in 2017. Shipito does. Keep updating, to see what happens next...

Great service. Like the ability to add customs and tracking info before arrival at warehouse and the ability to mark as gift.

Fast shipping and reliable service. Shipito received my package, sent pictures of its contents and promptly sent it my way. Great service.