SD Truck Springs

Placed an order months ago and never received my order, or any communication from the company. Cannot get ahold of anyone via telephone and no email response regarding my order status. Eventually had my CC company refund my money and report to BBB. Very disappointed with the amount of time I wasted dealing with this place.

I placed a order with SD truck springs in Ronkonoma NY on 6/16/2023, order # *******.The merchandise totaled $ 55.25 and was placed on a credit card and transaction went through the same date.It is now 7/24/2023 and have received no merchandise.I have tried numerous times to reach out to this company in the last 2 weeks by means of two phone numbers listed on there website with no results. After reading reviews on this company, this sounds very very similar to other complaints. They take your money, you receive no merchandise, and it's impossible to get in touch with anyone.I would like to be reimbursed at this time, and have sense purchased the part elsewhere. SD truck springs has some serious issues that need to be addressed as far as there business standpoint.

Been waiting for almost a month to receive a very simple order… tried reaching out over email and of corse no email return multiple times tried calling so many times I can't even count and once again no phone answer after sitting and waiting for 15 minutes then it goes to a voicemail. Just got off the phone with my bank and disputed the charge these guys are either fake or the worst company I've ever dealt with

Ordered a full leaf spring kit it's been 3 weeks and no reply. Went online to track it's been in pending status the whole time. Tried to call and no answer. Tried to email no reply. Tried the text they told me it does not ship for a month. They did take my money now they will not assist in anyway. I will not use this company again and I will not send anyone iknow to them.

Sold me some product on black Friday & here it is mid January & they're still saying it's on backorder. The problem is they've offered to sell me the exact same product 3 times since black friday if I wanted to pay more. So, product they took my money for in November still isn't available unless... I agree to pay more then all of a sudden they can send it right out to me. Tell me with a straight face any rational person wouldn't believe they were dealing with a scam vendor at this point.

Calling this place is a joke plan on spending at least 15 minutes on wait. Finally got through they told me they had springs kit on hand I wanted. Placed order on may 11th. A week later had not heard anything, no email no call nothing. I needed them within next four days now at this point so had to add 3 days shipping on to my bill at my cost. I would expect if you place an order they could at least get it to you within 15 days if it was on hand. What a joke will never do buisiness with them again

I just wanted to say that my order number is
******* is being 3 weeks or more and you guys haven't refund my money for the wrong
Shocks,is being a Headache dealing with this company, you guys have my shocks already. What are you wanting for? To refund my money Trying to call you and no body unswer. I want the owner to call me.
He needs to know about this problems.

Horrible horrible horrible horrible horrible horrible why say more they can't even answer their phone to tell me where my order is 3 months and waiting

My new bags had an immediate air leak the first day. The 90 degree air line connections on top of the bag, leaked or failed. After over 30 days waiting for replacement valve, I ordered two straight valve, had to contact SD, they had to resend the air valves. Replaced the 90 degree valve with a straight valve. It is ok until the other bag valve failed. Another week went buy until I could get it changed to a straight valve.
Bottom line DO USE the 90 degree valves on top of the bags. Can't believe I received the only two bad valve made. Straight valves only.
SP

Ordered airbags for my truck,
Was stated that I would get in 5 days never received, called office was told by phone representative name Kai that if I wanted my order that I would have to pay $36 and if I don't pay then I will just have to keep waiting for who nows how long, this company is scaming people out of money asked to speak to management never got a hold of anyone, when this company is a scam. Don't spend money here,

They take your money and don't send the parts...BEWARE
No communication at all... They don't pick up the phone, return calls or answer your emails.

Took my money and never sent item, they just vanished. I had to get my bank involved and try to get my $440 back that way.

I ordered a leaf spring for over 600.00 in June 2023. It never came! Today is September. No one answers

I ordered shocks a month ago. Charged my card but I haven't received them yet. They don't answe.

You pay for it, you get your hopes up. You wait forever, you may get a apology on meaningful.
You wait, alright?
And hopefully good show money back.