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ScoreSense

Overview

ScoreSense has a rating of 4 stars from 1,751 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience and customer service. ScoreSense ranks 2nd among Credit Reports sites.

This company responds to reviews on average within 2 days
How would you rate ScoreSense?
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Minnesota
1 review
0 helpful votes
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Care taker
May 21, 2021

Want to cancel but no # to call I refuse to pay for any member ship when I had 7 days to cancel and it's been 2

ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 21, 2021
Kansas
1 review
0 helpful votes
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Incomplete Info
September 2, 2022

I rcd credit scores but no real information. Thought I would get printed materials that listed items that made up my credit reports, but I did not.

Date of experience: August 3, 2022
New Hampshire
1 review
0 helpful votes
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Review
October 27, 2023

It provided the information that I requested. It was helpful in learning about the different credit scores.

Date of experience: October 26, 2023
Florida
1 review
0 helpful votes
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Financial freedom
June 12, 2020

I haven't received the help I paid for but I'm still early in. I received my credit report and waiting to get access to the online portal.

ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 13, 2020
California
2 reviews
0 helpful votes
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Very good and thank you
April 12, 2022

Fast results, No hassle, Very easy and simple to apply to go through and have your credit results, thank you very mach for helping

Date of experience: April 12, 2022
Oklahoma
1 review
0 helpful votes
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Credit Scores 2023
July 18, 2023

I was able to obtain my account with ease and see what I am needing to do in order to improve my credit score.

Date of experience: July 18, 2023
Kentucky
1 review
0 helpful votes
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Summary: Scoresense DOES NOT present your three agency scores, it presents scoresenses own interpretation and calculation based off of the reporting agencies info. If scoresense shows me a number listed as Transamerica, it should NOT be a re-digested/recalculated number created by scoresense based ON the info Transamerica has, it should BE the number Transamerica has. (it should be 'Hey, here's the info trans has and heres the score they have for you' but it's NOT)
--After using only ScoreSense to review my credit information for over two years, assuming the information presented to me was the info that would be shown if I went to any of the given agencies and checked it, I spent an hour on a text support chat to learn that just because they display 'Transamerica', 'Experian' and 'Equifax' scores, those are NOT your scores for each of those! Scoresense RECALCULATES their OWN number and DISPLAYS IT AS THOSE AGENCY numbers! Ie, If you see '775' under 'Transamerica' that is NOT your Transamerica number! What's the point of using one service to 'see' your scores for three agencies if my number for each of them is not the real number? They tried to explain how there are multiple formulas to calculate a score. I truly do understand that. That ONLY explains why with the same information, Trans may not give me the same number as Equifax. But when Scoresense displays that my 'Transamerica' number is 775, if I go check it at Transamerica, outside of data refresh, it should be same or nearly identical. Turns out, not even close.

ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 19, 2020
Washington
2 reviews
0 helpful votes
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Score Sense
January 23, 2024

I'm only had the product for a day but I got my credit reports the same day, now I can start my journey to repair my credit.

Date of experience: January 23, 2024
Arizona
1 review
0 helpful votes
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Review
January 14, 2020

Haven't used much, so far it's been fine. I really don't have much to say. I really don't like to do these reviews. I do not want alerts on my phone.

Date of experience: January 14, 2020
California
1 review
0 helpful votes
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Satisfied customer
May 21, 2021

The item was delivered on time, the package was wrapped neatly, and nothing was broken. Thank you for your service.

Date of experience: May 21, 2021
Maryland
1 review
0 helpful votes
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What is a title? I dont understand
November 8, 2022

I am satisfied with the report I received and I will continue to check my credit score from time to time. Keep up the good work.

Date of experience: November 8, 2022
North Carolina
1 review
0 helpful votes
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My First Time
October 15, 2022

It was a good experience. It took me longer than I thought it would, but, I think In the future it will take me less time.

Date of experience: October 14, 2022
Pennsylvania
1 review
0 helpful votes
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Great Service
December 19, 2022

My access to my score was fast and efficient. I was happy with the process and the results. The credit reports were in a good format.

Date of experience: December 19, 2022
Florida
1 review
0 helpful votes
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Really don't have no problem I just can't really afford it at right now at the moment so I have to tell to cancel my membership

Date of experience: April 22, 2021
California
1 review
0 helpful votes
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Great app
January 25, 2020

This app is been helping me, to keep track of how to build my credit. I been able to make all my credit payments on time.

Date of experience: January 25, 2020
South Carolina
1 review
0 helpful votes
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Credit
May 25, 2022

My experience this far was great! I hope that this company can help me to get my credit score to where I want it to be.

Date of experience: May 25, 2022
Vermont
1 review
1 helpful vote
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ScoreSense
April 14, 2020

I thought that I was receiving free credit reports and was charged $29.95 - will be contacting credit card company and your customer service.

ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 14, 2020
Maryland
2 reviews
0 helpful votes
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Great
June 16, 2020

It gave me all the information i needed i was very pleased with the results grom all three credit bureaus about my Credit

Date of experience: June 16, 2020
New York
1 review
0 helpful votes
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Keep it Simple!
October 31, 2023

My experience so far is to remain open to my purpose, needs and action. I must remain focus and teachable throughout the process to get the job done.

Date of experience: October 31, 2023
Michigan
1 review
0 helpful votes
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Not what I expected
February 10, 2020

I was looking for a complete report. I had to download the reports individually. Also the creditor info had to be expanded in order to get their info

ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 9, 2020