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SafetyGirl

Overview

SafetyGirl has a rating of 4.5 stars from 516 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SafetyGirl most frequently mention customer service, steel toe and work boots. SafetyGirl ranks 2nd among Safety sites.

service
28
value
27
shipping
27
returns
3
quality
27
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2,853 reviews
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How would you rate SafetyGirl?
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New York
1 review
0 helpful votes
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Good site
April 14, 2025

The site was easy to navigate and purchase; my vest just did not fit.

Date of experience: April 3, 2025
Nebraska
1 review
0 helpful votes
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Comfortable
March 20, 2025

Great shoes for a great price, world buy again for my work needs

Date of experience: March 10, 2025
Oregon
1 review
1 helpful vote
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N/a
April 12, 2025
Updated review

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Date of experience: April 2, 2025

I was happy until you kept insisting on feedback.pgfuiowhenrg;lwuonhergpiowuerjhgpwoeirj

Date of experience: October 14, 2024
Kansas
1 review
0 helpful votes
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Size
December 31, 2024

I very much appreciated the selection of shoes. Wish you were more descriptive of the shoes. Meaning, if they run shorter than the normal size or wider. I wear a 7.5 got a 8 but shoes were a little shorter than my measurements in the directions for finding your size.

Date of experience: December 21, 2024
Washington
2 reviews
0 helpful votes
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Website glitch
October 22, 2024

I tried to check on tracking, but the "submit" button did not function. I just had to wait more days until I received a notification. That was a bit bothersome.

Date of experience: October 10, 2024
Jacob Y. SafetyGirl Rep
7 months ago

Dear Paul, Thank you for bringing this error to our attention. We have a dedicated Web Development team who will receive this information to improve your experience with our website. We apologize for the inconvenience this error has caused you and appreciate your patience as we work to resolve this issue. You feedback helps us do better, we appreciate your comments!

Louisiana
1 review
0 helpful votes
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I purchases this shoe a couple of years ago and loved it so much, that I wanted to purchase another pair. The pair I just received from this order was not as previously received or pictured. It is similar, but the pair that I just received has a higher heal. With these being work shoes that I wear 40+ hours a week in a warehouse, I am not a fan of the higher heal. If the manufacturer changed the style, the picture needs to reflect that since the picture is no longer accurate.

Date of experience: October 23, 2024
Jacob Y. SafetyGirl Rep
6 months ago

Dear Heather, We are very sorry for this experience with our company and understand your frustration., please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Indiana
1 review
1 helpful vote
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Waterproof
September 16, 2024

Fast delivery but boots are not waterproof also very uncomfortable and I have several blisters on my feet very hard to dry once they get wet

Date of experience: September 6, 2024
Jacob Y. SafetyGirl Rep
8 months ago

Dear Tabitha, We are very sorry for this experience with our company and understand your frustration., please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Canada
1 review
0 helpful votes
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Cool boots!
September 4, 2024

Cool boots but wish they shipped direct to my address. Minus a star for not delivering to Canada. But I was able to order them to Canada which means I had to cross the border to pick these up which was a pain in the butt. But like I said the boots themselves are nice and comfortable.

Date of experience: August 24, 2024
California
1 review
1 helpful vote
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So far so good!
April 9, 2019

I ordered my boots directly from the company website and it took about two weeks for me to receive them, no surprise there as they told me this may happen. The rumors are true. They're about a half size to big. But I recommend some gel or memory foam inserts because there's zero padding for your feet so that'll take up the extra room. Otherwise, this is only my first day wearing them so, so far so good!

Date of experience: April 8, 2019
Indiana
1 review
0 helpful votes
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This was a work required purchase to tour a coal generation plant on a specific date.
Negative: The box arrived damaged and the snap on the left boot was stuck together on the bottom side (not attached to the top side) therefore it could never actually snap down into place. I had to return them as I could not receive a replacement pair in time to tour the facility.
Neutral: Runs about a size big. I wear a women's 7, and they fit like an 8.
Positive: Arrived on time, cute and sturdy boot, roomy toe area which is good for sock layering.

Date of experience: October 26, 2018
California
1 review
8 helpful votes
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Returns
October 4, 2023

Returns take to long. It's been over a week since I sent my return back and still have not received the money back into my account. To begin the return took some time because system was down. Will be buying my shoe from someone else

Date of experience: September 4, 2023
Andrea O. SafetyGirl Rep
over a year old

Thank you for your review Mary. We are sorry that you had some issues with your return. Safety Girl and our other websites are having trouble currently with our shoes drop ships and returns which we are working to fix.

Oregon
1 review
0 helpful votes
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10 days later and my order still shows that it is processing. I get faster shipping from companies in Taiwan! Although I found boots That were just my style, the wait might not be worth it. The non free shipping is expensive but two weeks is too long. Never choose the free shipping if you really need safety equipment in a timely manner.

Date of experience: February 13, 2017
Jacob Y. SafetyGirl Rep
over a year old

Dear Charli, We apologize for the issue. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Indiana
1 review
2 helpful votes
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Poor quality work boot
November 25, 2017

The timeliness of which my boots arrived was awesome, but there were several stains all over the boots. So I chose to send them back. This was my first purchase with Safety Girl and it will be the last. Where is the quality control?

Date of experience: November 25, 2017
Indiana
1 review
0 helpful votes
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Great service
April 29, 2025
Updated review

Always great service. Delivery was a little longer than last time but still satisfied. Easy returns as well

Date of experience: April 18, 2025

Excellent service
September 2, 2024
Previous review

Fast shipping and timely delivery, excellent service, Excellent product that helps a good cause

Date of experience: August 23, 2024
Arizona
1 review
0 helpful votes
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Rockport
April 19, 2025

Fit is good, cushion in sole very comfortable. Composite toe area pinches and cuts into toes.

Date of experience: April 9, 2025
New York
1 review
0 helpful votes
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Very comfortable
January 23, 2025

Very easy site to use. Fast and efficient. The purple work boots I got are very comfortable. I will definitely buy from them again. They do need more colors in size 5 though :)

Date of experience: February 7, 2025
Florida
1 review
0 helpful votes
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Shoes
April 10, 2025

The shoes are great and were a great price. Can't wait to wear them.

Date of experience: March 30, 2025
New York
1 review
0 helpful votes
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Easy purchase
April 6, 2025

Great quality shoes. Easy returns. Fast refund fir a pair that didn't quite fit right.

Date of experience: March 27, 2025
Illinois
1 review
0 helpful votes
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Comfortable, Perfect fit, and SAFE!
March 31, 2025

Safety Girl makes ordering easy. And the shoes arrive as planned!

Date of experience: March 21, 2025
Wisconsin
2 reviews
0 helpful votes
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Good
March 30, 2025

Everything was good I don't see a reason to be typing anything

Date of experience: March 20, 2025