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DiscountSafetyGearReviews 1,658

4.6

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From the business

Protect your staff, family and yourself with our extensive selection of personal protective equipment. Safety glasses, hard hats, face masks and shields, disposable gloves, coveralls and more in stock, with fast shipping anywhere in US.


safetygear.com
New Stanton, Pennsylvania, United States
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DiscountSafetyGear Reviews Summary

DiscountSafetyGear has a rating of 4.6 stars from 1,658 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DiscountSafetyGear most frequently mention customer service, good quality and great price. DiscountSafetyGear ranks 6th among Industrial Supply sites.

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This company responds to reviews on average within 7 days

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9,608 reviews

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Mississippi
1 review
1 helpful vote
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Transaction
July 5, 2023

Great, no problems with my order. Fast shipping and quality product

Date of experience: June 30, 2023
California
1 review
0 helpful votes
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Great Gloves
June 29, 2023

I manage a preschool and we use these gloves for all of our diaper changes. They are excellent!

Date of experience: June 29, 2023
Virginia
1 review
0 helpful votes
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Overall Impressed
June 28, 2023

The proofing process was a good way to QC this custom product. I am pleased with the customer service and communication received to estimate the delivery process. All good from us.

Date of experience: June 28, 2023
Texas
1 review
0 helpful votes
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Online Shopping
June 27, 2023

Searched online, found these at an acceptable price, ordered online, got the delivery.

Date of experience: June 27, 2023
Jacob Y. — DiscountSafetyGear Rep
over a year old

Dear Robin, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Colorado
1 review
0 helpful votes
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My go to site for Safety Gear
June 27, 2023

Easy to use, good selection and good service. I was quickly able to find what I needed and check out went smoothly.

Date of experience: June 26, 2023
Texas
1 review
7 helpful votes
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DiscountSafetyGear Service
July 26, 2023

It took more than a week to get the order shipped and very slow response to my email

Date of experience: June 26, 2023
Andrea O. — DiscountSafetyGear Rep
over a year old

Hi Joseph, I am sorry to hear about the problems that you had. Our Best Way Economy shipping states that it will take 3-5 days for the item(s) to ship out and 3-10 days in transit approximately. This timeline is listed on our website https://www.discountsafetygear.com/shipping-information.html. We also have a team of customer service representatives that strive to assist all of our retail customers in a timely manner. You can reach out customer service team at 877-411-0036 where you can be connected with a team member and get an immediate answer.

Illinois
1 review
0 helpful votes
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Exceptional Customer Experience
June 27, 2023

Never disappointed as a customer! I will be returning for all custom orders.

Date of experience: June 26, 2023
Massachusetts
1 review
0 helpful votes
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Bad Packaging
June 27, 2023

The product is good but I ordered 2 boxes of 50 KN95 masks and only received one "box" with 50 in and another 50 just thrown in the packing box. Then I ordered 30 goggles so I figured I would get 3 boxes of10 and only received two boxes with nine and the remainder of the quantity were, again, thrown in the packing box. Not sure since they do both come in boxes.

Date of experience: June 26, 2023
Andrea O. — DiscountSafetyGear Rep
over a year old

Thank you for your review Ruth. I am sorry that your order seemed like the items were just thrown into the box. If any of the items were damaged in any way we would like to assist you with getting new product out. Please call our customer service team at 877-411-0036 or email customerservice@onlinestores.com.

Oklahoma
1 review
0 helpful votes
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Excellent Service
June 27, 2023

Custom orders are perfect every time. Easy to work with and reliable.

Date of experience: June 26, 2023
Andrea O. — DiscountSafetyGear Rep
over a year old

Thank you for your continued business Amanda!

Tennessee
1 review
0 helpful votes
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As expected.
June 26, 2023

Delivered the items I ordered in a timely manner..

Date of experience: June 24, 2023
Virginia
1 review
0 helpful votes
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Great
June 26, 2023

Great product. The quality of the material is great. Shipping and ordering process was easy and quality check of proofs was great experience.

Date of experience: June 24, 2023
Florida
1 review
0 helpful votes
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I'll be back
June 26, 2023

Overall good experience and I will be back for more purchases.

Date of experience: June 23, 2023
New York
1 review
0 helpful votes
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Delayed shipments
June 26, 2023

My only concern is that my order was back ordered which caused a delay in receiving my goods.

Date of experience: June 23, 2023
Andrea O. — DiscountSafetyGear Rep
over a year old

Thank you for your review Michael. To ensure that you don't have back ordered product in your next order contact our customer service team at 877-411-0036 or email customerservice@onlinestores.com.

Missouri
1 review
0 helpful votes
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Face Shield
June 26, 2023

I received a very nice reasonably priced clear face shield from the company. I am very happy with the company and would highly recommend them to anyone wanting to purchase safety gear.

Date of experience: June 23, 2023
Andrea O. — DiscountSafetyGear Rep
over a year old

Thank you for your kind words David. We appreciate it your business and look forward to assisting you in your future safety gear needs.

New York
1 review
0 helpful votes
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Great
June 23, 2023

Great I really love the pants fit well and I recommend to everyone

Date of experience: June 23, 2023
Florida
1 review
0 helpful votes
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Delivery of shipment
June 23, 2023

UPS had trouble finding our location. Noone else has.

Date of experience: June 23, 2023
Andrea O. — DiscountSafetyGear Rep
over a year old

Thank you for your Review Traci. I am sorry that this happened.

Pennsylvania
1 review
0 helpful votes
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Great customer service
July 23, 2023

When I placed the order I didn't realize I has made an error and they were so helpful correcting it.

Date of experience: June 23, 2023
Oregon
1 review
0 helpful votes
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Sun Glasses Lanyard
June 23, 2023

Works great continue to order every year. Use these on my sunglasses especially when on the water. Easy ordering and quick reasonable shipping.

Date of experience: June 22, 2023
Andrea O. — DiscountSafetyGear Rep
over a year old

Thank you for your continued business Dan. We are glad we have a solution that meets your needs.

California
1 review
0 helpful votes
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The ordering was simple however when the product arrived we notice it was cheaply made. We have experience the cover all tear very easy on the crotch area. For sure wouldn't purchase again.

Date of experience: June 22, 2023
Andrea O. — DiscountSafetyGear Rep
over a year old

Thank you for your review. You were able to purchase the coveralls for under $3 each which is an over $6 savings each.

Mississippi
1 review
0 helpful votes
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Item was as described but I paid for two day shipping and it still took two weeks to arrive. Shipping was refunded.

Date of experience: June 21, 2023
Andrea O. — DiscountSafetyGear Rep
over a year old

Thank you for your review Chase. We are sorry that there was such a long delay. Please contact our customer service team for your next order to assist you 877-411-0036 or customerservice@onlinestores.com.