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DiscountSafetyGearReviews 1,666

4.6

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From the business

Protect your staff, family and yourself with our extensive selection of personal protective equipment. Safety glasses, hard hats, face masks and shields, disposable gloves, coveralls and more in stock, with fast shipping anywhere in US.


safetygear.com
New Stanton, Pennsylvania, United States
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DiscountSafetyGear Reviews Summary

DiscountSafetyGear has a rating of 4.6 stars from 1,666 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DiscountSafetyGear most frequently mention customer service, good quality and great price. DiscountSafetyGear ranks 6th among Industrial Supply sites.

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This company responds to reviews on average within 7 days

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9,608 reviews

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Guam
2 reviews
0 helpful votes
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Marshal Island
December 11, 2023

Didn't know there was a third party on the billing, but all is well, my CC company thought the charge was bad, but after a phone call, they paid but still closed my card and its going to take 3 weeks to arrive.I'll be ready the next time...

Date of experience: December 8, 2023
California
1 review
1 helpful vote
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1 month before delivery
December 15, 2023

No delivery for over a month. Contacted them and all of sudden after 3rd contact they sent out my order.

Date of experience: December 8, 2023
Jacob Y. — DiscountSafetyGear Rep
over a year old

Dear Jason, We are very sorry for this experience with our company and understand your frustration. Our Shipping Department is working overtime to process your order and get it shipped out of our facility as promptly as possible and we apologize for the delay. If you've received an Order Confirmation with a tracking number, and that has not resolved your question, then please contact our Customer Service Department at customerservice@onlinestores.com and we will respond as soon as possible. Again, we deeply apologize for this inconvenience and appreciate you bringing this to our attention.

Jane L.
California
1 review
3 helpful votes
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Love this store.
December 15, 2023

Have nothing bad to say about this store. They sell high-quality items and offer reasonably fast shipping.
No complaints here.

Date of experience: December 8, 2023
Texas
1 review
0 helpful votes
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Good experience
December 11, 2023

Has been a good experience with DSG... I don't think I should be charged a set up fee again when I am reordering the same product, but otherwise it has been a good experience.

Date of experience: December 7, 2023
Andrea O. — DiscountSafetyGear Rep
over a year old

Thank you for your review. We are sorry about the fee. To discuss the fees and other charges please call custom products at 877-411-0035 or customproducts@onlinestores.com

Tennessee
1 review
0 helpful votes
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So far so good. I forgot to put in my discount code tho.

Date of experience: December 6, 2023
Massachusetts
2 reviews
0 helpful votes
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Satisfied
December 6, 2023

I loved the cost website was great efficient and shipped quickly

Date of experience: December 6, 2023
Missouri
1 review
0 helpful votes
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TERRIBLE
December 6, 2023

I searched for days for this exact pair of boots. I placed an order, because this was one of the FEW sites that SAID they were in stock. To my demise, I received an email two days later stating that my boots were OUT OF STOCK. When I reached out to see when the ETA of my boots would be, I was told it was an unknown amount of time. I contacted customer service, they ordered me a refund. What a waste of time & money. Don't present that you have product in stock & then after the order is placed, give an undetermined arrival time.

Date of experience: December 4, 2023
Andrea O. — DiscountSafetyGear Rep
over a year old

Thank you for your review. We are sorry that you feel that you had trouble with one of our products. Our boots and shoes are drop shipped from our vendors and currently available with them. We recommend contacting our customer service team at 877-411-0036 with any questions regarding product availabilty.

Arkansas
1 review
0 helpful votes
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Well made and worth the price
December 4, 2023

So far so good. I see limited reviews but liked the price and reviews enough to place an order. Wish me luck!

Date of experience: December 4, 2023
Illinois
1 review
0 helpful votes
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Good
December 4, 2023

Very good product for the price similar gloves my job buys costs over 100 and are not the best compared to these

Date of experience: December 2, 2023
California
1 review
0 helpful votes
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Price & shipping
December 4, 2023

I was skeptical at first for the price of bulk gloves but they're exactly what I needed and they arrived so quickly!

Date of experience: December 2, 2023
Ohio
1 review
0 helpful votes
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Good product
December 4, 2023

Easy to order, Good selection. Fast shipping and delivery. Look forward to ordering more in the future.

Date of experience: November 30, 2023
Michigan
1 review
0 helpful votes
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Delivery quick
December 4, 2023

Ordered the one piece coverall for a Christmas gift. I ordered early so I am able to wrap it in time for Christmas. I received it in two days. I was surprised and happy. Very satisfied. Packaged well and was still on hanger. I did check it over and I would definitely order from this company again.

Date of experience: November 29, 2023
Illinois
1 review
0 helpful votes
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Great shoes and service!
November 24, 2023

Great item, price and cool promotion savings! Luv these shoes!

Date of experience: November 19, 2023
North Carolina
1 review
0 helpful votes
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Safety orange zip sweatshirt
November 24, 2023

Pleasure doing business with you.
Will use this company again if needed

Date of experience: November 19, 2023
Maryland
1 review
0 helpful votes
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Long Delay and Poor Communcation
November 24, 2023

I have ordered from Discount Safety a couple of times and it was always a seemless transaction, shipping and receipt of my items in about 1 week. This time was different. Buying the items is still seemless but it took about 4 weeks to get all of my items. The communication was poor and I had to keep reaching out to customer service via chat to find out about my order. I called and on 3 occasions it went to voicemail. Just as I was about to request a refund the last box of my items arrived.

Date of experience: November 18, 2023
Andrea O. — DiscountSafetyGear Rep
over a year old

Thank you for your review Katrina. We apologize that you had a difficult time this is our busiest time of the year and that causes some delays. Please email our customer service team at customerservice@onlinestores.com

Massachusetts
1 review
0 helpful votes
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Gloves
November 24, 2023

Ordering and receiving is so on point and efficient

Date of experience: November 17, 2023
Kentucky
1 review
0 helpful votes
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Synergy Summit
November 24, 2023

We are having a Synergy Summit in December. We wanted to order everyone some custom safety glasses to wear on the tour of the plant. We got our glasses very quickly and they look great. I think everyone will like them.

Date of experience: November 17, 2023
Illinois
3 reviews
0 helpful votes
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The gloves I bought were on sale but they broke easily. Was a shame because I bought a lot of them and they seem unusable.

Date of experience: November 15, 2023
Jacob Y. — DiscountSafetyGear Rep
over a year old

Dear Veronica, our goal is to make sure you are 100% satisfied with your order and with our service. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Colorado
1 review
0 helpful votes
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Great price and quick shipping
November 22, 2023

They had great prices on the equipment I needed! The quick email response and shipping made the experience even better! Thank you!

Date of experience: November 15, 2023
Virginia
1 review
0 helpful votes
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Great product!
November 22, 2023

Easy finding the product I was needing & fast shipping!

Date of experience: November 15, 2023