RVPartsCountry

This seller has a variety of quality products all at very good competitive prices and very fast shipping.

Pump arrived in 2 days as ordered and performs as expected. Will be looking for all my RV needs here!

We are leaving today for vacation and the roof top unit has not arrived. They did send me an email stating that it had shipped and provided a tracking # which I clicked on and it brought up an error message that the tracking # was not a good number which leaves me to believe this organization is completely incompetent as they cant even copy and paste a number into an email correctly. And just so everybody knows I am a service manager for a large truck fleet and my customers would go somewhere else If I treated them like this.

This place is a scam. They took my money and never sent the product. The customer service number is a recording. The "contact customer service" form on their website gets you identical worthless canned responses every time. The email address they share here with disgruntled customers (*******@rvpartscountry.com) gets you another canned response that tells you to use the form on their website. Filing a fraud claim as I warned I would do in all my recent email requests to them... save yourself the headache.

Ordered awning APR 15 2021. Asked for status on why I had not received it on JUN 16 2021. Here it is JUL 2 2021 and no awning. No response to my status request. I will be contacting Daniel Cameron (Atty Gen KY) next. Feels like a scam. You cannot directly speak to anyone (no phone number) or even reply to the emails they send after purchase.

I would NEVER buy from this company. I purchased a Dometic AC unit that was advertised at a discount because it had "minor cosmetic damage". The unit never arrived at my house but was left at a FedEx facility for pickup due to severely damaged packaging, see attached pictures at FedEx location and my screenshots to customer service. The unit was clearly leaking fluids, had bent parts, and did not function. I contacted RVPartsCountry and sent them the pictures several times. They finally told me after ignoring my messages that this was considered cosmetic damage and would not let me return or get a refund. Shocking response and horrible customer service.

I places an order ($1450) for an awning which clearly states 2-3 week delivery (you even have to sign agreeing to it) but when the 3 weeks rolls around nothing. You contact them (by the way they don't have phones only on line chat) they blame everyone else and offer nothing in return for not living up to a written agreement. I contacted the actual product manufacture (Lippert) and they told me that they had informed RV Parts Country earlier in the season that this is their busy season and that it will take longer for shipping, yet RV Parts country still has this on their website knowing full well they can't deliver in that time frame. Totally misleading... Yet when you call them on it they will do nothing for you... Spend your money somewhere else...

Please avoid this company. They shipped my product quickly (AC unit) but it arrived damaged. I purchased package insurance. I jumped through all the hoops sending pics, requesting replacement, refund, etc. There is no working phone number except automated info instructing you to use the website. I have filed a dispute with the CC company and the "seller response" was that I received my unit. No kidding! I received it damaged. They have essentially stolen $722 and I have nothing to show for it. Hoping to make some progress since I filed a complaint with BBB.

Financed a AC unit from this company and when it was delivered the main copper line from the compressor was broken off. Contacted the company to return the unit for a replacement, they sent a return label for the unit and we shipped it back. That was 3 weeks ago! The supplier is refusing to ship a replacement unit even though we are paying for the unit!
I'm considering legal action for fraud against this company through the state prosecutors office!

I had an item that I could not use and was in perfect condition. I set up a return with RVPartsCountry by following the RMA process and sending them a tracking number. After the item had been returned, I had not yet gotten a refund. After several attempts at communicating with the group and several months, I still have to refund. They are also ignoring my requests. Shameful behavior and essentially stealing my money. They don't even have a way to contact a human via phone as it gives you a recorded message. If you purchase from them, don't bother to return the item if needed.