On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Shopping on line is relatively easy with the way it is set up.
Relatively easy to navigate screen & place the order.
Excellent delivered in a timely manner just what I ordered
Very smooth transaction. Got it within 5 days. Wrapped nicely in a box.
Easy shopping experience. Received a beautiful product. Was easy and I'm very satisfied.
Efficient ordering experience and it arrived in a timely manner.
I like the wish list to save items I am considering to purchase. Great detailed reviews of items. Love the instruction on how to put on or wear jewelry. The description of the item are very helpful.
Still looking for the personalized necklace I ordered on April 24th. Need before May 20th.
May 18th, 2022... Still looking for this personalized necklace, I ordered on April 24th.
Good no problem. Delivered as promised for Mother's Day.
Ordered a ring very last minute as a gift for our daughter for Mother's Day. I was just delighted that it arrived in plenty of time and daughter is so pleased with her special gift.
Shipping was very fast and the product was even better than expected. I wish the packaging was a little nicer. Since this is a gift, the drawstring bag it came in makes it look way less valuable than it actually is. I had hoped it would come with a little box (or had an option to choose a little box). Just something to keep in mind if you are purchasing.
I ordered for my mother in law for mother's day! True to size and beautiful she loves it.
Excellent Necklace is lovely but the " message for gift card" was my message on the receipt
Poorly written and spaced, never anything that should be given to the recipient!
As soon as the bracelet rubbing against a towel, the chain broke immediately, I didn't have the item on more than a few hours.
Ross Simons pulled out all the stops and got my gift delivered early and with no extra charge!
…Which arrived on time in excellent packaging …carefully delivered.
Easy to shop. I was looking for a pearl necklace to give as a graduation present without spending a fortune. I found a stunning Ross-Simmons cultured pearl! It was at a very low price compared with a retail store! The website shows a variety of items to pick from. Worth the money and time spent. Thank you.
Good Experience, no problem when ordering this bracelet. But a little disappointed I was looking for this bracelet to be a little heavier.
Easy to find what you want, priced right & easily ordered. Ships quickly too.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members