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Ross-SimonsReviews 13,496

4.7

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,399
shipping
50
quality
11,961
This company responds to reviews on average within 2 days

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62,483 reviews

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North Carolina
2 reviews
0 helpful votes
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My experience was great. The order shipped fast enough.

Date of experience: June 1, 2022
Georgia
2 reviews
0 helpful votes
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An Excellent Place to Shop!
June 1, 2022

Love the quality of the jewelry and it is priced right!

Date of experience: June 1, 2022
Georgia
1 review
0 helpful votes
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Cross Necklace
June 1, 2022

It is beautiful! I love it! We had a great experience.

Date of experience: June 1, 2022
Ohio
1 review
0 helpful votes
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Necklace
June 1, 2022

The necklace is beautiful and seems to adjust easily

Date of experience: June 1, 2022
Pennsylvania
1 review
0 helpful votes
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Great gifts!
June 1, 2022

My order was exactly as expected. I purchased to pairs of earrings as gifts, and they were well received!

Date of experience: June 1, 2022
District of Columbia
1 review
0 helpful votes
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52422 order
June 1, 2022

On my necklace (I don't know the name of the parts) one side was too large and the other side is too small. Combined that makes the necklace very hard to put on.

Date of experience: May 31, 2022
California
1 review
0 helpful votes
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Smaller than described
July 1, 2022

The Larimar stone was smaller than was described. The stone is also not as striking as I thought it would be with less deep contrasting blue colors.

Date of experience: May 31, 2022
Colorado
2 reviews
0 helpful votes
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Fast delivery.
June 1, 2022

I was very pleased with my order. It was a graduation gift, and I ordered the item Tuesday evening and it arrived on Friday afternoon. Large inventory of items.

Date of experience: May 31, 2022
California
1 review
0 helpful votes
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HAPPY FOR DECADES!
June 1, 2022

I've been shopping at Ross-Simons for many years. As a matter of fact it is my favorite jewelry company. My last order was for my granddaughter and she loves the earrings! Thank you so much!

Date of experience: May 31, 2022
North Carolina
3 reviews
0 helpful votes
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Need quality control
June 1, 2022

Wish you had white gold over silver.
Rings sized to order.
Don't spare quality for quantity-some items look poor quality-you're great about taking them back

Date of experience: May 31, 2022
Michigan
1 review
0 helpful votes
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Great little necklace
June 1, 2022

Easy ordering, and delivery was prompt the necklace is exactly what I thought it would be.

Date of experience: May 31, 2022
Illinois
1 review
0 helpful votes
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Great jewelry
May 31, 2022

I like the quality and price of your merchandise. This is about my third purchase. Thanks

Date of experience: May 31, 2022
Nevada
1 review
0 helpful votes
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Another fine piece of jewelry
May 31, 2022

Easy access and use website. Product was received in record time.

Date of experience: May 31, 2022
Minnesota
1 review
0 helpful votes
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Excellent
May 31, 2022

I have ordered before and like these orders the quality was excellent

Date of experience: May 31, 2022
Texas
1 review
0 helpful votes
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Nice
May 31, 2022

I paid foe 2 day delivery and got it in 6 days. Use regular delivery.

Date of experience: May 31, 2022
Colorado
1 review
0 helpful votes
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Great and Easy
May 31, 2022

It was quick and I love my ring. It's beautiful! I will for sure recommend Ross -Simons to my friends. I will be buying again.

Date of experience: May 31, 2022
Maryland
1 review
0 helpful votes
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Beautiful necklace
May 31, 2022

I watched this necklace with Murano beads for weeks before deciding I really could afford it. Finally I ordered, got an email confirmation, and later an email telling when it would arrive. Whole process smooth as silk. Necklace just as described and pictured and I love it.

Date of experience: May 31, 2022
Colorado
2 reviews
0 helpful votes
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Ordering was pretty quick and easy; beautiful merchandise.

Date of experience: May 31, 2022
California
1 review
0 helpful votes
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Always Good Value
May 31, 2022

Ordering was fast and easy. I am always satisfied with the items I order.

Date of experience: May 31, 2022
Pennsylvania
1 review
0 helpful votes
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Easy way to shop excellent very nice jewelry and many sizes

Date of experience: May 31, 2022