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Ross-Simons

Overview

Ross-Simons has a rating of 4.7 stars from 11,514 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

service
1,191
value
50
shipping
48
returns
25
quality
9,882
This company responds to reviews on average within 2 days

Instant Feedback

55,669 reviews
+39
How would you rate Ross-Simons?
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New Jersey
1 review
0 helpful votes
Follow Maris W.
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Lovely earrings to match a necklace.
April 24, 2025

My husband gave me a lovely, long gold necklace with black beads and aqua crystals. I wanted some dangle earrings to use with it. The ones I found at Ross Simmons are lovely! They are smaller than what I was expecting, but are beautifully exquisite.

Date of experience: April 14, 2025
Barbara J. Ross-Simons Rep
2 weeks ago

We are glad you found what you needed, and hope you are happy with your purchase!

Illinois
1 review
0 helpful votes
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They have nice jewelry.
February 15, 2025

Ordering is very easy process. Products are good quality. I wish they would use larger closing pieces. The spring hinge is small as is the end ring to clasp making it difficult to handle and engage the two.

Date of experience: February 15, 2025
New Jersey
1 review
0 helpful votes
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Grandma of the bride
March 12, 2025

I thought the ordering system was very confusing. Pop-ups of other merchandise really frustrated me. I knew what I wanted & just wanted to order that piece. You have beautiful things but I cannot afford everything I want.

Date of experience: March 12, 2025
Florida
2 reviews
0 helpful votes
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2 days late for Valentine's and Birthday weekend
February 17, 2025
Updated review

Do not use USPS if you are promising me a delivery by a particular holiday. They are undependable. I needed these 3 items for presenting on Valentines and two consecutive days. Since they were late, Valentine's day and the next day were spoiled. Very disappointed but not surprised in USPS... Even Amazon only uses them when nothing else can be used. Follow their lead, please.

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 17, 2025
Barbara J. Ross-Simons Rep
3 months ago

For all orders to be received by Valentine's Day customers need to select Valentine's Day Delivery at checkout. If this option is not selected, orders are not expressed out with a guaranteed delivery date. Private message sent.


Good price
November 6, 2024
Previous review

Good price. Pretty dangle

Date of experience: October 27, 2024
Michigan
1 review
1 helpful vote
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Happy
March 3, 2025

The checkout was very easy to navigate.
I am a returning customer of Ross Simon. I am very happy with my purchase. I love pearls and these earrings are simple elegance. I love the movement the lower pearl provides and the diamond gives it a little bling. The backs are normal size and easy for aging hands to put on. These earrings are a new favorite and I will be wearing them often.

Date of experience: March 3, 2025
Virginia
1 review
0 helpful votes
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Easy and dangerous!
February 16, 2025

I've been looking for the perfect birthday gift for my friend who was born on St Patrick's Day -- and you had that beautiful emerald/citrine ring and the emerald drop ear wires. They are perfect, and I can't wait to see my friend's face when she opens the box/pouch.
Since I was at that, I also ordered the trio of ear wires -- one sapphire (for me), one emerald (for Rori), and one ruby (for my 24-hour twin Penelope). They're an unusual shape, which is perfect.

Date of experience: February 19, 2025
Florida
1 review
0 helpful votes
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Only 1 earring
February 15, 2025

As one would imagine, I was excited to see my earrings had arrived. Upon opening the package I see that only one earring is in the package. Very disappointing! I was emailed concerning this problem & told to mail the one earring package back to Ross Simons. Mistake made by RS and I had to pay over $5.00 to mail back. I'm not very happy with my experience.

Date of experience: February 18, 2025
Mississippi
1 review
0 helpful votes
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Nise
February 24, 2023

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Date of experience: February 24, 2023
California
2 reviews
0 helpful votes
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The earrings were smaller than I was epected.
August 30, 2023

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Date of experience: August 29, 2023
California
1 review
7 helpful votes
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A
August 19, 2022

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Date of experience: August 19, 2022
Washington
1 review
4 helpful votes
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Na
January 2, 2023
Updated review

Simple so good.mm?m?,bbbbbbhhhhhhjjjjjjhhggffdddffffffgggggggggggggggghhhhhhhhhhffddssasdfghhjjjjbbggfffffgghhhjjjiuuyyyhyyttffffgcvvvvvbvvb

Date of experience: January 2, 2023

Signing in to my account didn't work so well
January 10, 2023
Previous review

Signing in to my account didn't work so well.

Date of experience: December 11, 2022
New Jersey
1 review
1 helpful vote
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One
May 23, 2024

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Date of experience: May 12, 2024
California
1 review
1 helpful vote
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Nnn
December 2, 2023

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Date of experience: December 2, 2023
North Dakota
1 review
0 helpful votes
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Date of experience: December 2, 2023
Virginia
1 review
0 helpful votes
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N/a
July 13, 2022

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Date of experience: July 13, 2022
Massachusetts
1 review
0 helpful votes
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Review
July 1, 2022

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Date of experience: July 1, 2022
Pennsylvania
1 review
0 helpful votes
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X
November 11, 2023

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Date of experience: November 11, 2023
Florida
1 review
1 helpful vote
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O
September 29, 2022

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Date of experience: September 29, 2022
Michigan
2 reviews
0 helpful votes
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Na
July 24, 2022

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Date of experience: July 24, 2022
Pennsylvania
1 review
0 helpful votes
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June 14, 2022

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Date of experience: June 14, 2022