Overview
Ross-Simons has a rating of 4.7 stars from 11,553 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Instant Feedback
Super easy the description was exactly as described. Thanks
You cancelled my order….I don't have 50 character reasons
Great selection, very happy for overnight shipping
Order fulfillment was portrayed in a false manner and completely botched
It is important to us that customers receive their orders in a timely manner and we regret any confusion caused by the error in tracking updates, hopefully USPS has corrected this. It is always frustrating for anyone waiting on a package, especially a special gift. Our standard shipping delivers within 7 business days and we are happy to see this one was delivered on day 5. When placing an order our website shows "Arrives between" and lists the expected dates so customers may choose a faster delivery option as needed. We are working with our team to help them understand how to better communicate delivery expectations and ensure the dates posted are correct.
Carefully packed, prompt delivery, beautiful ceramics
This bracelet is well made and just as pictured. I love it! Shipping was fast, too!
Very easy to use website. Good value products, looks like real jewels.
Great, fast and prompt. Good quality. Always buy from here
Quick and easy. Beautiful product. I get lots of compliments on my necklace.
These were beautiful earrings at a very affordable price.
Disappointed, really liked the item, but size was to small
Thank you for your feedback. If for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the piece can be returned. Returns are easy to set up online.
I ordered this necklace for my Mom's birthday. I'm very happy with the quality and weight.
Lion chain pendant.
Great detail, brilliant shine perfect size
It was delivered a few days late. The jewelry is great and prices are wonderful.
Website is easy to navigate and lots of selection.
Easy shopping, but the products is so thin, and look fragile.
I liked everything about my purchase. Delivery was fast and wrapped nicely.
Great! Super easy to order! Thank you! Came quickly, and packaged perfectly!
Enjoyed the shopping experience-easy to order-good selection
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- Cranston, RI
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for order. Your order # I8340573 has not been cancelled. An email was sent to you on 8/3/23 to advise the Necklace is on backordered and currently expect delivery in the 3rd week of September. Your shipment will be completed shortly thereafter. A Private message was sent.