On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
My ring arrived timely and exactly as described. I'm very happy with my purchase.
I enjoyed the experience of looking at all the bracelets. It was not easy to move back-and-forth among those I was looking for so look closely. I love the two bracelets I received.
Easy shopping, quick delivery. Always satisfied with Ross Simon jewelry. Struggling with closure clasp on a bracelet.
Seashell earrings were smaller and not as expensive looking as other items purchased in the past.
Earrings s/b left and right; received two of the same. Return for replacement.
Easy ordering, quick shipping, very responsive to any concerns
Nothing beats real diamonds. This 7" one caret bracelet in yellow gold is stunning.
Item was beautiful and quality was excellent but engraving requested was not completed on gift wrapped item
Beautiful gold hoops! Easy shipping and quick delivery! Will shop here again!
Love it. The sparkle is incredible. It really showcases my diamond pendant. Very happy with my purchase
Very easy to navigate. Images were perfect, was able to really see the piece.
No issues with the ordering or delivery. Web site was easy to use.
Beautiful bracelet. Good quality. Perfect fit ………,……….,,,,,,,,,,,,
I have been ordering from Ross for several years. The jewelry is always as pictured and described. Quality jewelry at a reasonable price
Ankle bracelet was as described; however, I missed the"vermiel"part in description of product.Having never seen this gold over silver combo, I was disappointed to see the color of the metal.The gold appears yellower than true gold&does not match my other jewelry. I am returning the bracelet.
Great service, fast shipping! The ring is beautiful and great quality!
Lovely comfortable earrings for all day and night wear. The best!
I had to return one bracelet because it was too small but this was a very easy online process
I have bought so many beautiful pieces over the years. There is such a great selection and varied pricing. Something for everyone. The packaging is worthy of gifting.
Love the selections of jewelry. Good prices.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for bringing this to our intention, this is good to know. Sometimes, promotions can change from the time a piece is entered into the shopping cart to the time of checkout, especially if a significant amount of time has passed. We see that your piece was on a promotional discount when you placed your order and we have reached out to assist.