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Ross-SimonsReviews 13,320

4.7

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,387
shipping
50
quality
11,780
This company responds to reviews on average within 2 days

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61,908 reviews
New York
1 review
0 helpful votes
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Huggie earrings
July 28, 2025

One of the huggie earrings was defective, it was too small an opening for my earlobe but the other earring fit fine, so I returned them for an exchange on the same type of earring. I also bought a pair of lapis lazuli earrings, & a tanzanite ring, I'm very satisfied with those.

Date of experience: July 18, 2025
Tennessee
1 review
0 helpful votes
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Beautiful Dismonds
July 28, 2025
Updated review

The earrings are beautiful-they are a gift I am sure she will love!

Date of experience: July 18, 2025

Beautiful gift
December 15, 2024
Previous review

Great products, service and delivery. The bracelet is a beautiful gift!

Date of experience: December 5, 2024
Texas
1 review
0 helpful votes
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Good place to make a purchase.
July 28, 2025
Updated review

Easy ordering and quick delivery! I've been ordering from R-S for years and will continue to do so.

Date of experience: July 18, 2025

So easy!
July 18, 2025
Previous review

So easy! I've been ordering the Gorham snowflakes from you for years - never a problem.

Date of experience: July 8, 2025
Georgia
1 review
0 helpful votes
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My shopping experience was stellar in every way.
July 28, 2025
Updated review

The bracelet is truly simple in its lines but very elegant. Online ordering was consumer friendly, and the jewelry was exactly as described. I have never been disappointed with Ross Simons. They always deliver in every way.

Date of experience: July 18, 2025

Great experience
July 18, 2025
Previous review

Great experience. Customer friendly shopping.

Date of experience: July 8, 2025
California
1 review
0 helpful votes
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Tanzanite Stud Earrings are tiny.
July 28, 2025

I will say that Pat, the customer service rep who helped with my return was lovely. Very professional and has a great sense of humor. I enjoyed talking with her.

Date of experience: July 18, 2025
Kansas
1 review
0 helpful votes
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Great experience
July 28, 2025

My experience with Ross-Simons was wonderful. It had been some time since I've ordered product. I was delighted to know that neither the quality nor the service have changed during my absence. Unfortunately, the products I received did not fully fit my needs. Therefore, I facilitated a return.

Date of experience: July 18, 2025
Mississippi
1 review
0 helpful votes
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Great
July 28, 2025

Very pleased with Ross Simon's professionalism and their secured delivery

Date of experience: July 18, 2025
California
1 review
0 helpful votes
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Great shopping experience, and my wife loved the items I purchased for her.

Date of experience: July 18, 2025
Florida
1 review
0 helpful votes
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Very nice
July 28, 2025

Good the item came in a timely manner and packaged well Goods were very nice

Date of experience: July 18, 2025
Bahamas
1 review
0 helpful votes
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I love shopping with this company
July 28, 2025

I have so many pieces of jewelry from this company. It's hard to count them all. I have been happy with all of them and never sent anything back. I receive many compliments every time I wear a piece of jewelry. I've been buying from Ross-Simons for 20 years or more. I even have pieces. My mother left me that she bought from Ross-Simons and they are beautiful.

Date of experience: July 18, 2025
California
1 review
0 helpful votes
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Lovely ring
July 28, 2025

I ordered the ring online, it was very easy. It came within 5 days, so quick delivery. The ring is very lovely, the weight is great, it's got good substance. I really like it! I will wear it a lot!

Date of experience: July 17, 2025
Pennsylvania
1 review
0 helpful votes
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Satisfaction!
July 28, 2025
Updated review

Have ordered from R & S for years and until recently very pleased with purchases. The last few purchases were neither not the quality or size I was expecting. Disappointing. Kept purchases though, but probably not likely to order in future.

Date of experience: July 18, 2025

Good experience as usual
July 18, 2025
Previous review

Good experience as usual.

Date of experience: July 7, 2025
California
1 review
0 helpful votes
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Gold Chains
July 28, 2025

I found chains that I liked and ordered them easily. There were pages and pages of chains in the catalog to se; ect from.

Date of experience: July 17, 2025
New York
1 review
0 helpful votes
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I bought it because it's supposed to be adjustable; however after wearing it a few times I've discovered that the adjustment mechanism doesn't really work. After a few minutes the chain slides back to its longest length. Any shorter length does not stay in place for long.

Date of experience: July 17, 2025
Illinois
1 review
1 helpful vote
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Pretty!
July 28, 2025
Updated review

I lost an earring recently and wanted another pair. While overall I'm happy, I wish the morganite was a little pinker.

Date of experience: July 17, 2025

I lost an earring today
July 17, 2025
Previous review

I lost an earring today. It was the second one I lost in the last few years. So I decided I would shop for a new pair. I admire morganite but don't own any and love rose gold so I hope I will really like these earrings.

Date of experience: July 7, 2025
Florida
1 review
0 helpful votes
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Not as pictured
July 28, 2025

Great service questionable marketing. Item doesn't fit as is depicted. Model must have a "giraffe " neck

Date of experience: July 17, 2025
North Carolina
1 review
0 helpful votes
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I have to return something and now I have to pay return shipping. Plus I found your same item on Amazon, $20.00 cheaper than your website where I ordered from. What's that all anout?

Date of experience: July 17, 2025

Found just what I was looking for
July 17, 2025
Previous review

Found just what I was looking for. Hooe I like items. Miraculoud Medal is a gift for my daughter in law's birthday!

Date of experience: July 7, 2025
New York
1 review
0 helpful votes
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Emerald/Opal Ring
July 27, 2025

Very nice for the price, emerald is cloudier than my other emeralds but considering the price it is fine

Date of experience: July 17, 2025
Michigan
1 review
0 helpful votes
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Lovely Green Accent
July 27, 2025
Updated review

My green peridot necklace is exquisite and a joy to wear. I love browsing Ross-Simons' website -- and almost always find exactly what I'm looking for.

Date of experience: July 17, 2025

Nice selection of beautiful jewelry
July 17, 2025
Previous review

Nice selection of beautiful jewelry

Date of experience: July 7, 2025
Vermont
1 review
0 helpful votes
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Gnome Three
July 27, 2025

Bought three of the golf gnomes for birthday and Christmas gifts for 3 lovely ladies! They just happen to be golfers!

Date of experience: July 12, 2025