Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
One of the huggie earrings was defective, it was too small an opening for my earlobe but the other earring fit fine, so I returned them for an exchange on the same type of earring. I also bought a pair of lapis lazuli earrings, & a tanzanite ring, I'm very satisfied with those.
The earrings are beautiful-they are a gift I am sure she will love!
Great products, service and delivery. The bracelet is a beautiful gift!
Easy ordering and quick delivery! I've been ordering from R-S for years and will continue to do so.
So easy! I've been ordering the Gorham snowflakes from you for years - never a problem.
The bracelet is truly simple in its lines but very elegant. Online ordering was consumer friendly, and the jewelry was exactly as described. I have never been disappointed with Ross Simons. They always deliver in every way.
I will say that Pat, the customer service rep who helped with my return was lovely. Very professional and has a great sense of humor. I enjoyed talking with her.
My experience with Ross-Simons was wonderful. It had been some time since I've ordered product. I was delighted to know that neither the quality nor the service have changed during my absence. Unfortunately, the products I received did not fully fit my needs. Therefore, I facilitated a return.
Very pleased with Ross Simon's professionalism and their secured delivery
Great shopping experience, and my wife loved the items I purchased for her.
Good the item came in a timely manner and packaged well Goods were very nice
I have so many pieces of jewelry from this company. It's hard to count them all. I have been happy with all of them and never sent anything back. I receive many compliments every time I wear a piece of jewelry. I've been buying from Ross-Simons for 20 years or more. I even have pieces. My mother left me that she bought from Ross-Simons and they are beautiful.
I ordered the ring online, it was very easy. It came within 5 days, so quick delivery. The ring is very lovely, the weight is great, it's got good substance. I really like it! I will wear it a lot!
Have ordered from R & S for years and until recently very pleased with purchases. The last few purchases were neither not the quality or size I was expecting. Disappointing. Kept purchases though, but probably not likely to order in future.
I found chains that I liked and ordered them easily. There were pages and pages of chains in the catalog to se; ect from.
I bought it because it's supposed to be adjustable; however after wearing it a few times I've discovered that the adjustment mechanism doesn't really work. After a few minutes the chain slides back to its longest length. Any shorter length does not stay in place for long.
I lost an earring recently and wanted another pair. While overall I'm happy, I wish the morganite was a little pinker.
I lost an earring today. It was the second one I lost in the last few years. So I decided I would shop for a new pair. I admire morganite but don't own any and love rose gold so I hope I will really like these earrings.
Great service questionable marketing. Item doesn't fit as is depicted. Model must have a "giraffe " neck
I have to return something and now I have to pay return shipping. Plus I found your same item on Amazon, $20.00 cheaper than your website where I ordered from. What's that all anout?
Found just what I was looking for. Hooe I like items. Miraculoud Medal is a gift for my daughter in law's birthday!
Very nice for the price, emerald is cloudier than my other emeralds but considering the price it is fine
My green peridot necklace is exquisite and a joy to wear. I love browsing Ross-Simons' website -- and almost always find exactly what I'm looking for.
Bought three of the golf gnomes for birthday and Christmas gifts for 3 lovely ladies! They just happen to be golfers!
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.