Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
This bracelet is dainty, but also very strong for everyday wear. I love the sparkle too!
I went on line purchased the pearl necklaces and they arrived soon after
Received the pearl bracelet, it was nice, but it was tangled. No where on the packaging or necklace was the message I added. The bracelet broke 15 min into wearing it. A little disappointing
A lot of great jewelry and great shipping accommodations! Will recommend.
I recieved my ring and it is beautiful as was everything else I have ordered thank you for the fast delivery! I will order again
Always a pleasure shopping at Ross Simons. Love shopping with your store
Left her speechless, she was so unbelievably happy and excited
I never take it off. It is beautiful. I was never a fan of gold but now I'm sold. I'm looking for my next piece!
The 18 ktgos ruby gold dangly necklace and matching bracelet were lovely. My husband bought it for me for my upcoming Birthday. I had also purchased a silver ring which was too small, however, went to the actual Store to exchange the size and per usual, everyone was very helpful.
No complaints... easy to order Reasonable shipping time
I wear it all the time!
The website is easy to use and photos are accurate. Checkout can be tricky if you don't know how to bypass some of the popups. As with most search engines, it sometimes returns items irrelevant to your search and other times misses something. But it's better than most.
Site is easy to use for shopping, but difficult to reach checkout - pop up windows need to be bypassed and it isn't clear how to do that. I had to mess around for some time to reach checkout.
I love these beautiful turquoise strap earrings. The price was perfect and I received an extra percentage off with a sale that was running at the time. What could be better? Happy all the way around.
Good price and prompt delivery. Came with box and pouch. It's a gift
I am thrilled with my earrings! They are so unique! I love them! Quick shipping!
Always good quality and fast delivery. Just as expected. Very satisfied,
The Ross-Simons customer service is fantastic.
I printed my return label and sent the item back easily.
The representative handled my request to return the merchandise efficiently and professionally.
Simply returned it and got my account refunded, no questions asked. I'm completely satisfied with the process.
I have ordered from you many, many times previously. When I attempted to place my order today the check out system would not accept my password. I may have ordered as a guest previously...? Whatever the reason; I had to open a new account to place this order and the process was frustrating 😣
Very good experience. I'll be a repeat customer. Very satisfied.
The necklace is very beautiful but keeps falling off, at one instant that i wore it and stepped out and saw it hanging on my chest if i didn't noticed it i would have lost it, you guys should do better
Shopping was easy and i love that jewelry waiting to receive it
The necklace is dull and tarnished looking. It doesn't lay flat and it's just not pretty!
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.