On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
RoseFeels Reviews Summary
The company exhibits a mixed reputation among customers, with notable strengths in product aesthetics and personalization, often resulting in customer satisfaction when items are received. However, significant weaknesses are evident, particularly regarding shipping delays, inadequate communication, and product quality inconsistencies. Many customers reported frustration over late deliveries, especially for time-sensitive gifts, and a lack of responsive customer service exacerbated their dissatisfaction. Overall, while some customers appreciate the end products, the frequent issues related to service reliability and support indicate a pressing need for improvement in operational efficiency and customer engagement.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I ordered a brown men's bracelet with gold charms. The brown band on the website is a dark brown smooth leather. I received a very light brown textured band. Doesn't look at all like I wanted. Customer service, although nice, has not been helpful.
Excellent! Beautiful, Very satisfied wit it. Gift for my grand daughter.
Great i love it the bracelet looks very nice just how it looks in the picture
I paid for express shipping $28 to receive the rings in three days it took them over four weeks to get to me and I will start very dissatisfied with the quality I thought the rings would have thick arms like they did in the photograph online they were very thin and flimsy not eggs at all what I thought it was going to be!
Good so far I'm gonna wait till I receive the rings
I enjoy the product, but the website had some issues freezing. I think I would've ordered a longer chain if I could go back. But the engraved letters look nice and the necklace is of a good quality.
Took way to long to receive one personalized item. I will never order from this company again!
Great product but it arrived way later than expected.
The wording under one picture was not the same so I wanted to make sure both pic & wording matched. Necklace charms were smaller than I thought they would be but very pretty
It was a pleasant experience. I'm not good with electronics but it was easy to download the picture and complete the order. I was astounded that I didn't need anyone to help me
Super easy. It took sometime for me to get my order but overall it was a good experience. They emailed me back with my concerns fairly quickly as well.
This was a gift and I wish there was an option to do a gift note with this. When I asked they were very confused on what I was asking.
I really like my ring, however, I recommend that you have a better update on when the package would arrive
It is a great experience and easy to purchase for anyone
The necklace looks even better than expected. Good customer service. I wish it would have delivered a little bit faster.
The piece i ordered turned out pretty but for the price i don't think the waiting time is worth it. It took a month to get here and was a valentine's day gift that i ordered in January and came after valentine's day. But the necklaces are beautiful and only good things to say about that.
Easy. A lot of options to choose from. Fast response when asking for tracking info. Overall good experience
I have loved everything I have ordered. I will continue to order from rosefeels for all my gifts, mother's day, father's day, and birthdays!
Product took very long to receive, was a christmas gift and arrived 3 weeks after christmas. However, for the price it is good quality and my husband loved it!
Very easy to shop on the website and excellent presentation
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members