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The company exhibits a mixed reputation among customers, with notable strengths in product aesthetics and personalization, often resulting in customer satisfaction when items are received. However, significant weaknesses are evident, particularly regarding shipping delays, inadequate communication, and product quality inconsistencies. Many customers reported frustration over late deliveries, especially for time-sensitive gifts, and a lack of responsive customer service exacerbated their dissatisfaction. Overall, while some customers appreciate the end products, the frequent issues related to service reliability and support indicate a pressing need for improvement in operational efficiency and customer engagement.
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We got a 16 heart family tree picture and I love it!
The item itself is Beautiful! However, I had Zero idea that it had even shipped, was on its way or even delivered... It was a gift for my mother in law and we just had to hope it was getting done and delivered.
I ordered a Mama necklace & it came so fast! Even after an address screw up on my part it still came sooner than expected! I have four kids so I assumed with all the personalization it needed it would be weeks. It came in the cutest box & it's absolutely gorgeous! All the names were correct along with the birthstones! I would definitely recommend RoseFeels & I am looking forward to ordering more myself! Thank you so much!
I thought itt look elementary not good quality I am disappointed for sure
Beautiful memory of my daughter that I will always treasure.
Paid for 3 day shipping & waited 3 weeks for the necklace.
Very good experience, I would recommend you. High quality product.
The codes scan perfectly and the design is beautiful. The stand broke almost instantly. Otherwise a great idea and product
I received my purchased item within about 3 weeks Was beautiful craftsmanship and overall I was very happy with results!
We are happy with our order! Using the website was quick and easy to create nice stand for QR codes.
Very pleased with my item. The person I ordered it for was beyond pleased.
A great product and it came exactly as I wanted it.
The necklace looks noithing like the picture and is a whole lot smaller then it says if i would have known it's looked like this i would not have order it
I love this product. This item on my tables make checkout beyond easy
The only thing I can complain about is that the text for one of my codes is off-center with the code.
I like the design as described but the sizing runs a tad smaller than normal, I'd say by a 1/4-1/2 size.
It took a month to get my ring and when it arrived it was bent and obviously a cheap ring for $85! Very disappointed!
I wait almost a month go receive my order. It was a birthday day for my best friend. The estimate time of delivery according to the website was 5-8 business day and I wait for this order almost a month. Moreover the necklace is very short. I think is for a child neck, I didn't not see in the website sizes for that.
I ordered the personalized bar necklace for my newly adopted daughter. It looked awesome and she was super happy with it.