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RoseFeels Reviews Summary
The company exhibits a mixed reputation among customers, with notable strengths in product aesthetics and personalization, often resulting in customer satisfaction when items are received. However, significant weaknesses are evident, particularly regarding shipping delays, inadequate communication, and product quality inconsistencies. Many customers reported frustration over late deliveries, especially for time-sensitive gifts, and a lack of responsive customer service exacerbated their dissatisfaction. Overall, while some customers appreciate the end products, the frequent issues related to service reliability and support indicate a pressing need for improvement in operational efficiency and customer engagement.
This summary is generated by AI, based on text from customer reviews
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This item is very well made and sturdy great quality. I purchased it for my husband for our 3rd anniversary which the gift is leather. He absolutely loved it!
Great product photos so I know exactly what I'm buying.
Love the service it was beautiful it was for a mother wit cancer from her two sons
Everything was as advertised exceot the gift card was missing. The product was beautiful and very much appreciated. The packaging was cute. Overall a good experience.
So far so good. It was perfect would be better if we got a little more communication on the wait time
I bought my item on a whim and the quality and shopping speed really surprised me. I was very happy and the person who received it as a gift absolutely loves it.
Satisfied. Very nicely produced; customer service very helpful and quick to respond.
The top name doesn't lay down straight. The names are hard to see
Item arrived just as ordered and for something with custom engraving it arrived pretty quick
Website was easy to navigate. Great products shown.
Ordering process was easy and my final product came out perfect.
Super cute and easy to make gift! Recommend this to friends and family for other gifts.
I've already received emails when I had questions. Seller is very responsive and courteous. The final result was absolutely beautiful! Thank you!
It has been very easy thank u. Item exactly as described. Thank u
Very nice products, reasonable prices. The customer service personnel answered my questions quickly.
Easy checkout and easy shopping experience! I hope mom loves it
I paid for 3 day shipping an didn't get my item until 30 days later an didn't refund me my shipping
Quick, easy & worry free! The product was absolutely perfect! Exactly what I ordered and it got here very quickly!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members