RideSafelyReviews 151

This is my first purchase with RideSafely, OK so far.

After making arrangements with HaulMatch to pick up the vehicle, I was notified that storage fees must be paid or they wouldn't pick up the car. This is the only flaw in the process as these charges didn't appear until AFTER the car was picked up. I guess I'm lucky that it didn't become an issue but I wish there were an easier way to monitor storage fees and pay them. Other than that little detail, the sale and delivery went smoothly and I will use this service again.

I bought a car from this site. This was a hug mistake. After I bought the car I was told the car had NO key. This was the beginning of one of the biggest cluster f%cks I have ever encountered. I spoke to people at ridesafely and informed them that I was out of town and that they needed to get a key for the car. I was told by RS that they would find a transporter. The next time I got a call it was the transporter saying he was in Texas where I lived with the car. I called to set up a locksmith at the last minute because the car is all wheel drive and cant be put into neutral.The locksmith couldn't get the key programed so the transporter dropped my car off at some impound lot. I then find out that the car was picked up by some other transporter and dropper at my house. At no time did I know this and was not told until it was done. I did not authorize this and I was not asked before it was done.
I was later contacted by Ride safely and told I owed them more money for transport and if I didn't pay I was not going to get the title of the car that I paid for in full.
This has been such a total CLuster F88k. Check out the BBB and you will see the truth.

I have bought a total of 4 cars over the past couple of years through Ride Safely. Every car I bought turned out to be in much worse condition than was stated online. One vehicle had structural damage that was not on vin during auction time. As soon as I bought it, the vin info suddenly changed to having structural damage. I have experienced a vehicle that had curtain airbags deployed but cut and tucked back into headliner to appear they were never deployed. I just bought a vehicle that stated "runs and drives". It wont even start and has no brakes. I had to pay shipper extra fees and it made me look like a fool when I told him it ran and drove as stated. Another "runs and drives" vehicle I just bought was driven up to my trailer with jump start box still connected to battery. The yard worker disconnected the jump box once car was on my trailer. The car immediately stalled. It is completely dead even after I placed a new battery in it. Ride safely did not care about my concerns and simply stated all vehicles are "as is". The Customer service lady I expressed my concerns to was very rude. I advised her this business seems like a scam. As customers we are not able to inspect the vehicles before purchase. We are not allowed to have an independent inspector check the vehicle before purchase. Yet even if the vehicle is not what they say it is on their website, no one seems to care. I am not happy with these type of business practices.