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RevZillaReviews 14,295

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,610
quality
11,288
This company responds to reviews on average within 4 days

Instant Feedback

119,137 reviews

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Minnesota
1 review
0 helpful votes
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Great service!
May 9, 2023

I was hesitant to order again after my exhaust got lost however I got all my items very quickly and tracking was very up to date

Date of experience: May 8, 2023
California
1 review
0 helpful votes
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Great price, Fast Shipping
May 9, 2023

Tire arrived in a very timely manner, and costs were well within expectations.

Date of experience: May 8, 2023
Colorado
1 review
0 helpful votes
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No idea what Mail Innovations is. No tracking information ever provided. What a joke. Had to cancel and order from Amazon. Beware!

Date of experience: May 8, 2023
Maja B. RevZilla Rep
over a year old

Hi Tom,

Mail Innovations is an UPS and USPS logistics partnership. You can learn more with a quick search or by going to the UPS site here: https://www.ups.com/us/en/supplychain/logistics-solutions/mail-innovations.page
It looks like your order shipped within 24 hours and was delivered within 5 business days, as stated on our Shipping Policy, which can be found here: https://www.revzilla.com/shipping-policies.

It also looks like we offered you a courtesy free return label on the order. Please reconsider your star rating based on the quality of the service provided! If you ever have any logistics or shipping timeline questions, don't hesitate to contact us cs@revzilla.com, give us a call at 877-792-9455 or chat in by going to revzilla.com/customer-service.

New York
1 review
0 helpful votes
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S&S Exhaust
May 9, 2023

Just picked up my Nightster and most would complain about the stock exhaust is not great, picked up the S&S exhaust and it shipped fast great prices and now my bike sounds AMAZING. Thanks Rev Zilla!

Date of experience: May 8, 2023
Texas
3 reviews
0 helpful votes
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Helmet refurb
May 9, 2023

Found all the internal I needed to refresh my Schuberth C4 for a reasonable price and received the shipment within a few days. All set to go for another riding season.

Date of experience: May 8, 2023
New York
2 reviews
0 helpful votes
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Good to go
May 8, 2023

Shipping was in a timely fashion as promised and the customer service there has always been very helpful going above and beyond to help you get what your looking for even when you don't know what that is promise they will know

Date of experience: May 8, 2023
Texas
1 review
0 helpful votes
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Buy the Rims!
May 8, 2023

Absolutely changed the look of my Honda Rancher 420.

Date of experience: May 8, 2023
California
1 review
0 helpful votes
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Fine
May 8, 2023

It was a quick exchange. Gloves arrived with a hole in them, waiting to hear back in regards to return or refund (returns cost YOU $10 minimum)

Date of experience: May 8, 2023
Colorado
1 review
0 helpful votes
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Dupped on Two Day Shipping
June 7, 2023

Ordered helmet April 25 with $21.00 2-Day Shipping. Helmet not picked and shipped by RevZilla until May 4 (nine days). Order arrived, after weekend, on May 8. Total of about 14 days. Don't think I'll pay the extra shipping in the future. Will still buy from RevZilla.

Date of experience: May 8, 2023
New York
1 review
0 helpful votes
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Speedy shipping
May 8, 2023

Price for tires I bought seemed competitive. Arrived quickly.

Date of experience: May 8, 2023
Texas
1 review
0 helpful votes
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Great Parts, Timely Delivery
May 8, 2023

Always a good experience. Great website, parts and delivery

Date of experience: May 8, 2023
Washington
1 review
0 helpful votes
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Thank you!
May 8, 2023

Easy fitment search and quick delivery. Much appreciated.

Date of experience: May 8, 2023
Georgia
1 review
0 helpful votes
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CHEAPER FABRIC
May 8, 2023

THE COAT ARRIVE IN A TIMELY MANNER. THE SIZE IS A LITTLE SMALLER THAN EXPECTED CONSIDERING I ORDERED UP A SIZE. THE FABRIC HAS STRINGS COMING LOOSE ON DIFFERENT AREAS OF JACKET.

Date of experience: May 8, 2023
Pennsylvania
1 review
0 helpful votes
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Love Revzilla!
May 8, 2023

This order like amny others before it, has been hassle free!
Best customer service and never any trouble!
Happy in Harrison Township!
Hollie

Date of experience: May 8, 2023
California
1 review
0 helpful votes
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Great place to shop!
May 8, 2023

Bought new helmet for my spouse. Great selection and plenty of reviews to compare.

Date of experience: May 8, 2023
Minnesota
1 review
0 helpful votes
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Suzuki Intruder
May 8, 2023

Wish they would have recommended an innertube, considering many bikes have spoked wheels. But overall not too shabby.

Date of experience: May 8, 2023
Texas
1 review
0 helpful votes
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Great service
May 8, 2023

Pleased with the quick shipping, price, and excellent website.

Date of experience: May 8, 2023
Pennsylvania
1 review
0 helpful votes
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So far so good
May 8, 2023

Boots arrived on time and fit, which is always a challenge with a size 15!

Date of experience: May 8, 2023
Texas
1 review
0 helpful votes
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Great Customer Service
May 8, 2023

I have shopped with RevZilla several years and always found their customer service to be outstanding.

Date of experience: May 8, 2023
Indiana
1 review
0 helpful votes
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Fast shipping
May 8, 2023

Tires arrived within 4 days. This made shopping at revzilla verses my regular dealership a lot faster as they never have my tires on hand.

Date of experience: May 8, 2023